• Bookmark

    Blinds.com

2024 SITEJABBER AWARD

Blinds.com

Write a Review

Overview

Blinds.com has a rating of 4.5 stars from 2,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.

  • Service
    649
  • Quality
    2183

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.5%
Positive
1,569
Neutral
39
Negative
52
View ratings trends

Instant Feedback

126,312 reviews

113
See all photos
How would you rate Blinds.com?
Top Positive Review

“"My Blinds" Brand Provide Superior Quality and Richness of Fabric”

Diane B.
12/6/24

This is my second time ordering. I selected a different brand because their sample swatches were a great fit for the bedrooms. Very substantial fabric. These are blackout and they do a great job. Also, you did an amazing job with measurements.The fit is fantastic. There is very little gap at the edge of the window. Made by Hunter Douglas, "My Blinds" uses a button-operated retraction that helps the blind go up fast. ( It almost feels self-propelled.) My concern is the second shade I purchased does not retract with as much power. I have to help it to the top of the window. Should I be concerned? Can the tension in the string system be tightened? Thank you.

Date of experience: 11/26/24
See positive reviews
Top Critical Review

“Continuously satisfied with this purchased!”

dianne b.
12/28/24

I purchased one shade for a larger window where I could raise from the bottom, or lower from the top. I love it! Keeps my neighbors from prying into the room, while allowing light in from top. It's a very relaxing. Easy installation, smooth operation.

Date of experience: 10/20/24
See critical reviews

Reviews (2,491)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (406) web site (34) window coverings (42) installation instructions (34)
Thumbnail of user laineyj
Arizona
2 reviews
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

The blinds are very attractive. They were affordable compared to other sites I searched and were delivered in a reasonable amount of time. Super easy to install as well.

Quality

Date of experience: April 16, 2024

Thumbnail of user donnas4226
Wisconsin
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

Easy so far all went well even on the damaged product customer service was great. Would definitely shop here again. Blinds were exactly what I ordered

Service
Quality

Date of experience: July 27, 2024

Thumbnail of user frankl1736
California
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

I'm very satisfied. The blinds arrived on time and fit perfectly and the price was very reasonable. Initially I was concerned the blinds might not fit but upon receiving and installing them, it was a perfect fit. They are well built too!

Quality

Date of experience: April 5, 2024

Thumbnail of user amyb3115
Virginia
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase
• Updated review

The process was great. The directions for measuring and ordering were clear. I was underwhelmed by the fabric and pattern selection for the blinds. Even though the type I needed was blackout, I was hoping for more custom selection of something. Additionally, it arrived with zero instructions for installation. Well, at least I got a hefty discount for having to "settle".

Quality

Date of experience: April 5, 2024

The process was great
March 1st, 2024
Verified site experience
• Previous review

The process was great. I was underwhelmed by the fabric and pattern selection for the blinds. Even though the type I needed was blackout, I was hoping for more custom selection of something. Well, at least I got a hefty discount for having to "settle".

Date of experience: February 20, 2024

Thumbnail of user monap88
Washington
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase
• Updated review

Blinds.com is the ONLY way to buy blinds. Great customer service, always able to talk to a real person who speaks English. Great prices, just wish installation for one blind was less than $199.

Quality

Date of experience: April 16, 2024

TELEPHONE CUST
January 9th, 2024
Verified site experience
• Previous review

TELEPHONE CUST. SVC. EXCELLENT SO FAR. LYDIA IS AWESOME!

Date of experience: January 9, 2024

Great web site
January 5th, 2024
Verified site experience
• Previous review

Date of experience: January 5, 2024

Thumbnail of user lindad3641
Arkansas
1 review
0 helpful votes
  • Send Message
August 5th, 2024
Verified purchase

I had to replace 1 of 7 twelve year old blinds. I did not the name of the color of the old blinds. I used the samples to perfectly match. Installation took less than 30 minutes.?

Quality

Date of experience: July 26, 2024

Thumbnail of user lesliec996
California
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

Always an easy site to navigate. Been a happy customer for several years! My go to blind site for all my shades and blinds.

Quality

Date of experience: May 16, 2024

Thumbnail of user alesandrad
Utah
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Easy Peasy! Great product, fast! As long as you measure correctly, you should be totally good. On their end, it's a breeze.

Quality

Date of experience: August 15, 2024

Thumbnail of user kennethg1165
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

Blinds were easy to order. They ook great, work well, and I am very satisfied. Blinds shipped quickly and were easy to install. Highly recommend them.

Quality

Date of experience: July 30, 2024

Thumbnail of user deloresk2
California
2 reviews
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase
• Updated review

My transaction from start to finish was so simple. I was informed every step of the way, until delivery. Great quality blinds at a fraction of the cost. I have since purchased again.

Date of experience: April 21, 2024

Great quality
April 26th, 2024
Verified site experience
• Previous review

Date of experience: April 16, 2024

Swift and easy
March 6th, 2024
Verified site experience
• Previous review

Date of experience: March 6, 2024

Thumbnail of user lindap3721
Tennessee
1 review
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase

Went to this website because it had the longer blinds at a good price. Could not find them on other websites. Easy ordering. Many choices.

Date of experience: August 16, 2024

Thumbnail of user christines2136
Texas
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase
• Updated review

I just purchased cellular blinds, they arrived promptly, high quality, fit perfectly, look lovely and got them on sale! What could be better? This is why I keep going back to Blinds.com every time I move - consistently great service, great quality and prices and user-friendly website! Always fit perfectly the first time!

Quality

Date of experience: March 27, 2024

Love this site & your timely sales!
May 30th, 2023
Verified site experience
• Previous review

Love this site & your timely sales! Very satisfied repeat customer on my 3rd house using Blinds.com! Top quality, great prices!

Date of experience: May 30, 2023

Easy to use!
June 29th, 2022
Verified site experience
• Previous review

Date of experience: June 29, 2022

Thumbnail of user garys3304
New York
1 review
0 helpful votes
  • Send Message
April 15th, 2024
Verified purchase

The filtering is not great, I was looking to order a similar blind to one I had before and it took me an hour just to find it. Too many blind.com options and you cannot tell the difference between them. I searched by the color name as well as the SKU and I randomly found it by accident

Date of experience: April 5, 2024

Thumbnail of user robertb10085
California
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Great quality, ~20 minute installation, great upgrade for our old blinds. Would recommend for anyone interested in affordable, quality blinds.

Quality

Date of experience: May 15, 2024

Thumbnail of user jessicap2309
California
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase
• Updated review

It was easy to select the options I wanted, and my woven wood shades arrived fairly quickly, with free shipping. Unfortunately, the color that arrived was darker than the sample, and it turns out I didn't like my choice of lift mechanism (continuous cord loop). Fortunately, there's the satisfaction guarantee! I priced out an alternative color with slightly different options, and calculated that I'd have to pay about $75 more to cover the difference. I called customer service, and the agent was very helpful. Unfortunately, the way they calculate the difference is based on the price of the products at the time of purchase, and it turns out the new shades I had chosen were *much* more expensive at that time. The difference was going to be $161, which was nearly the cost of buying the alternative blinds brand new at the current pricing (and it more than doubled my total cost). The new blinds arrived *very* quickly (less than a week), and they're... OK. The color is fine and matches the sample. The cordless lift is a bit awkward, though, and hard to get fully open. The "handle" for the lift is a full-width trim piece that's painted a glossy tan that's much lighter than the shade material and looks cheap. I would have preferred the small, clear "thumb grip" I saw in the videos demonstrating the cordless lift. In the end, I'm a bit unsatisfied, but I no longer qualify for a remake. (Ironically, if I *did* buy the new shade at the new discount price instead of doing it as a remake, I'd still have a remake available to me!) I'm bummed because I paid significantly more per sqft than I usually do for custom blinds & shades, and it's my least favorite window covering in the whole house. The rest of my experience was pretty good, though, and would have been great if I ended up liking my shade.

The customer service rep was very helpful and made my options clear. I wasn't totally happy with my options, but she was helpful nonetheless.

Service
Quality

Date of experience: August 15, 2024

It was easy to select the options I wanted, and I was...
July 10th, 2024
Verified site experience
• Previous review

It was easy to select the options I wanted, and I was happy to discover that the shipping was free and satisfaction guaranteed. That's awesome!

Date of experience: June 30, 2024

Thumbnail of user brandonc876
New York
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase
• Updated review

Simple and efficient thanks. Process is easy enough beginning on the web page and as long as the customer measures the opening correctly, the installation should be straightforward.

Quality

Date of experience: April 25, 2024

Discounts make a big difference, thanks
February 20th, 2023
Verified site experience
• Previous review

Date of experience: February 20, 2023

Web site works well, thanks
February 2nd, 2023
Verified site experience
• Previous review

Date of experience: February 2, 2023

Thumbnail of user theresag831
Hawaii
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

So far better than good! Better options than you can get at Home Depot or Lowes, and guaranteed.
Try it. You'll Love it!
Thank you!

Service
Quality

Date of experience: August 14, 2024

Thumbnail of user judyt704
South Dakota
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase
• Updated review

Easy ordering. The blinds arrived on time. They were exactly what we ordered. Relatively easy to install! We have ordered from this site several times with no issues!

Quality

Date of experience: July 18, 2024

Easy to find what I wanted
June 7th, 2023
Verified site experience
• Previous review

Easy to find what I wanted. I like the sale price and quick delivery.

Date of experience: June 7, 2023

Thumbnail of user judithm1460
New Hampshire
1 review
0 helpful votes
  • Send Message
August 13th, 2024
Verified purchase

Derek was very helpful. He understood what I was looking for and created the appropriate shade at an acceptable price. Thank you!

Service
Quality

Date of experience: August 3, 2024

Thumbnail of user vickiz49
Wyoming
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

Uncomplicated, quick, reasonably priced. We have always been completely satisfied with the quality of our ordered products. I've ordered multiple times. Blinds.com is my "go to" EVERY time.

Quality

Date of experience: July 11, 2024

Thumbnail of user charlesh3289
North Carolina
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Wonderful in every way to include: 1. Product selection, 2. Price gareentee, 3.Warentee, 4.Shipping speed, 5. Customer Service, Colors and design to meet decore

Quality

Date of experience: April 27, 2024

Thumbnail of user stevenl2172
New York
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase

My son recommended using Blinds.com. I could not believe how easy the process for ordering 8 blinds and 1 vertical blind coud be, plus I received a SAVEMORE code for a 40% savings! Thank you!

Quality

Date of experience: April 20, 2024

Thumbnail of user shawnp532
Washington
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

I triple checked all the measurements. I'm happy with the accuracy of the fit with my measurements. Will buy again the future.

Quality

Date of experience: May 15, 2024

Thumbnail of user margb22
Colorado
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

You gave me a coupon for 50% off but when I get to check out I didn't get it.:(
If your going to give a coupon to someone you should honor it!:(
Overall the binds turned out great and look great.

Quality

Date of experience: July 23, 2024

Thumbnail of user juliet1512
Idaho
1 review
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase

Nice website, packed well. Look wonderful in the room. Blinds came on time and shipped well. They need 100 characters in this space so I will continue to type until I have the amount required.

Quality

Date of experience: July 14, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

Company Representative

Thumbnail of user socialc2
SocialCare ..
Blinds.com Customer Service
Typically does not respond to reviews

How do I know I can trust these reviews about Blinds.com?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Blinds.com?