• Bookmark

    Blinds.com

2024 SITEJABBER AWARD

Blinds.com

Write a Review

Overview

Blinds.com has a rating of 4.4 stars from 2,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.

  • Service
    646
  • Quality
    2169

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.5%
Positive
1,578
Neutral
39
Negative
52
View ratings trends

Instant Feedback

126,220 reviews

113
See all photos
How would you rate Blinds.com?
Top Positive Review

“"My Blinds" Brand Provide Superior Quality and Richness of Fabric”

Diane B.
12/6/24

This is my second time ordering. I selected a different brand because their sample swatches were a great fit for the bedrooms. Very substantial fabric. These are blackout and they do a great job. Also, you did an amazing job with measurements.The fit is fantastic. There is very little gap at the edge of the window. Made by Hunter Douglas, "My Blinds" uses a button-operated retraction that helps the blind go up fast. ( It almost feels self-propelled.) My concern is the second shade I purchased does not retract with as much power. I have to help it to the top of the window. Should I be concerned? Can the tension in the string system be tightened? Thank you.

Date of experience: 11/26/24
See positive reviews
Top Critical Review

“Continuously satisfied with this purchased!”

dianne b.
12/28/24

I purchased one shade for a larger window where I could raise from the bottom, or lower from the top. I love it! Keeps my neighbors from prying into the room, while allowing light in from top. It's a very relaxing. Easy installation, smooth operation.

Date of experience: 10/20/24
See critical reviews

Reviews (2,491)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (406) web site (34) window coverings (42) installation instructions (34)
Thumbnail of user susanm2280
Rhode Island
2 reviews
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

SIMPLE AND HELPFUL as always, I have bought many many wood blinds, and shades for my home and my business as well. Always a great experience!

Quality

Date of experience: August 29, 2024

Thumbnail of user debbiea633
California
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Very quick and easy online order merchandise arrived very quick exactly what I ordered easy to install. I recommend if you're looking for blinds to choose this company.

Service
Quality

Date of experience: April 22, 2024

Thumbnail of user nancyf2051
California
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

It was completely easy. They walk you through every step. Can't wait to see the blinds. Thank you. I will order again. This was my second time ordering with Blinds.com.

Quality

Date of experience: April 11, 2024

Thumbnail of user carolep251
Nebraska
1 review
0 helpful votes
  • Send Message
April 9th, 2024
Verified purchase
• Updated review

Second time ordering. First order was fantastic. The blinds that I ordered said cordless, but you can visibly see the cords. So I was not completely satisfied. I mean they will work, but I think that they need to have the description that there are chords on the outside that you can visibly see.

Quality

Date of experience: March 30, 2024

Second time ordering
February 11th, 2024
Verified site experience
• Previous review

Second time ordering. First order was fantastic.

Date of experience: February 11, 2024

Thumbnail of user lindas6705
Arizona
1 review
0 helpful votes
  • Send Message
April 9th, 2024
Verified purchase

I have purchased from you before and I messed up with color and you sent me new blinds and had me donate the mistakes. I was so impressed I will only order from Blinds.com. Glenn Beck ran your advertisement and I remembered I need to order new blinds for our vacation home.

Quality

Date of experience: March 30, 2024

Thumbnail of user dianaw991
Tennessee
1 review
0 helpful votes
  • Send Message
May 14th, 2024
Verified purchase

I had no trouble placing my order. Once I put in the measurements I was asked for specifics, color, mount placement, etc. Very easy.

Quality

Date of experience: May 4, 2024

Thumbnail of user garys3286
Idaho
1 review
0 helpful votes
  • Send Message
May 19th, 2024
Verified purchase
• Updated review

Started out as a "deal". Then instantly price went up when I actually put in whatever product info I actually wanted

Quality

Date of experience: May 9, 2024

Started out as a "deal"
April 3rd, 2024
Verified site experience
• Previous review

Started out as a "deal". Then instantly price went up when I actually put in whatever product info

Date of experience: March 24, 2024

Thumbnail of user stephanieb3114
Texas
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Love the custom fit. I will definitely go to Blinds.com for future window coverings. The website was very easy to use and prices are better than home depot.

Quality

Date of experience: July 4, 2024

Thumbnail of user barbarak2150
New Jersey
2 reviews
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

Ordered these similar items over 3 years. Ago. Hopeful that I'll have the same good experience.

Well… I did have same GOOD experience.

Service
Quality

Date of experience: May 11, 2024

Thumbnail of user jeanc1221
Washington
1 review
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase

Well organized website, good filters, just nice and easy to compare products and make a decision. It good when you can get answers to all your questions by clicking. Product was just what I ordered.

Quality

Date of experience: July 7, 2024

Thumbnail of user lanaeh5
Arizona
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

Happy with fabric weight and craftsmanship…. Installation instructions were lacking. But customer service reached out to get me some answers and then I was able to proceed

Service
Quality

Date of experience: April 12, 2024

Thumbnail of user naomir129
Florida
1 review
0 helpful votes
  • Send Message
May 20th, 2024
Verified purchase
• Updated review

This is a repeat purchase. The first one was so easy to install. Thank you
Great quality and excellent customer service. The web site is easy to use.

Service
Quality

Date of experience: May 10, 2024

Nice website, easy to use
July 18th, 2022
Verified site experience
• Previous review

Date of experience: July 18, 2022

Thumbnail of user caryl89
California
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

I originally ordered with the wrong measurements but thankfully Blinds.com has a generous policy for reordering! Received the correct blinds pretty quickly and was very easy to install on our own.

Service
Quality

Date of experience: July 3, 2024

Thumbnail of user nulln11231
Wisconsin
1 review
0 helpful votes
  • Send Message
April 24th, 2024
Verified purchase
• Updated review

Great experience ordering! As well as fast shipping and easy to follow installations instructions. I have been a long time customer and these vertical blinds were exactly what I needed.

Quality

Date of experience: April 14, 2024

Easy online ordering :)
March 31st, 2022
Verified site experience
• Previous review

Date of experience: March 31, 2022

Thumbnail of user stevev1041
Michigan
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Needed a big blind to mount over an in-swing french door. Blind is well built and looks great hanging over the door. I can push it all the way up and completely out of the way of the door when I want to use it. Problem is that when I measured the area I measured the exact dimensions of the area to cover (basically the door area plus a couple inches each way). I also put in the order that it was for a door. I made a bad assumption that the experts at blinds dot com would compensate for the 8 inch stack that a fully raised 70 inch blind would create (it's a big tall blind). Anyway, they made the blind so that it's the exact dimensions I gave them when it's fully extended. That's a problem since, due to the 8" stack fully retracted, I had to mount the whole thing 8 inches above the door since it's an in-swing and the blind needs to retract all the way past the top of the door. Now when I pull it all the way down it's 8 inches too short! Again, very bad assumption on my part that they'd have experience with mounting a blind in front of an in-swing door. I understood the physics going in and figured the extended vertical dimension would compensate for the wasted 8 inches at the top, but I was wrong. Guess I should have called them and asked. Never assume kidos, find out for sure.

Quality

Date of experience: April 24, 2024

Thumbnail of user robertb9942
Minnesota
1 review
0 helpful votes
  • Send Message
April 24th, 2024
Verified purchase

Easy, clear and understandable instructions. Work well, were easy to install, very good quality materials. Blah, blah,blah,blah,blah and then some more silly words to complete this now stupid survey.

Quality

Date of experience: April 14, 2024

Thumbnail of user rebekahl106
Texas
1 review
0 helpful votes
  • Send Message
July 26th, 2024
Verified purchase

Very easy to assemble and good quality. The blind functions as described and fit my window perfectly. The ordering process was very easy. Highly recommend.

Quality

Date of experience: July 16, 2024

Thumbnail of user susanh4625
Illinois
1 review
0 helpful votes
  • Send Message
March 28th, 2024
Verified purchase

I ordered your blinds for 2 rooms in our new house. They arrived quickly and well packaged. The first room went up no problems and is perfect! The second room I'd measured the windows wrong - metal measuring tapes want to go at an angle (I find cloth measuring tape is more accurate) and contacted customer service about my error. They sent me 2 new blinds for no extra charge. Both are now up in my windows and are really nice. They help block morning light to let me sleep.

I have 2 more windows- kitchen and bathroom that I plan to match with the same style blinds in the near future (other emergency projects have evolved first). Thank you!

Service
Quality

Date of experience: March 18, 2024

Thumbnail of user thomasa832
California
2 reviews
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

Very easy to find the product needed, place the order and receive a quality product. Will order addition additional products.

Quality

Date of experience: August 7, 2024

Thumbnail of user peterg1981
Georgia
1 review
0 helpful votes
  • Send Message
April 19th, 2024
Verified purchase

Quick and easy is an understatement... fit perfectly and went in with little or no trouble... I'm looking into getting more for the rest of the place aluminium blinds are so much better than vinyl

Quality

Date of experience: April 9, 2024

Thumbnail of user michaelp7312
California
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

Easy measurement instructions to follow, IMPRESSIVE quality blinds, great pricing, fast delivery, and easy to install. THANK YOU!

Quality

Date of experience: August 26, 2024

Thumbnail of user christinek1554
Arizona
1 review
0 helpful votes
  • Send Message
April 7th, 2024
Verified purchase

Perfect size, installation was a breeze, clear and easy instructions, packaging was perfect, overall I have nothing to complain I will order from now on only from blinds.com I am a very happy and satisfied customer

Quality

Date of experience: March 28, 2024

Thumbnail of user carlas754
Washington
1 review
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

I called and Paul was very helpful in picking out the right color for my house! They arrived faster than expected. Thank you

Quality

Date of experience: May 10, 2024

Thumbnail of user michaeli1120
California
1 review
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

Very easy to measure, fit and quality were great! Overall quite happy with our purchase. Definitely will be looking into more blinds for the house.

Quality

Date of experience: May 11, 2024

Thumbnail of user davidc9603
New Jersey
1 review
0 helpful votes
  • Send Message
June 8th, 2024
Verified purchase

...Shipped quickly and fit was as ordered. Thank you...

Quality

Date of experience: May 29, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

Company Representative

Thumbnail of user socialc2
SocialCare ..
Blinds.com Customer Service
Typically does not respond to reviews

How do I know I can trust these reviews about Blinds.com?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Blinds.com?