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Blinds.com has a rating of 4.4 stars from 2,462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.
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126,052 reviews
Very good experience ordering & receiving. But, one of the 8 blinds I ordered has already broken. A string at the top broke and now I cannot open or close the blind. I plan to call customer service to see how I can remedy this problem. Also had to go & buy stronger screws, as the ones I received with my order strip out and are useless.
I ordered these higher-priced blinds because a representative assured me they would fit my doors. Unfortunately, upon arrival, I found they did not fit. After reaching out, I was informed that the only suitable alternative was a significantly less expensive option—approximately $1,000 less. I then requested a refund for the price difference, as the original recommendation came from a Blinds.com representative and led to this error. However, I was told that no refund would be issued, even though the mistake was on your team's part. This experience has left me disappointed and hesitant to rely on your team for accurate product guidance in the future.
I won't use them again, they never stayed in the timeframe they advertised. We were missing blinds and parts to the blinds. From start to finish it took 3 months to get all our blinds and installed. The Installation timeframe was the worst. They lost any future business with my family.
Products used:
Blinds
Date of experience: February 29, 2024
Date of experience: November 22, 2023
Your site is very user friendly and my order was so easy to place. Your prices are also very good and I hope the quality is as good as my experience so far.
Date of experience: April 6, 2024
Easy & Fast Delivery
Came quickly and directions to hang were easy to understand. All hardware was included and color and size were perfect.
Date of experience: April 27, 2024
Date of experience: March 19, 2024
Our shade arrived quickly. It is well made & very beautiful. Installation was a quick & simple process--done by our builder. We live in a 'dark skies' community & the opaque off-white backing definitely blocks the kitchen late-night indoor light.
Date of experience: February 26, 2024
Very easy website to order from. Product came as ordered and super easy to install. Will recommend to friends and family.
Date of experience: April 27, 2024
Easy to shop online...help always available if needed...website user friendly and everything is explained to you if needed!
Date of experience: April 26, 2024
The Design Consutant on the phone was outstanding. Your website is easy to use, and I LIKE your Sure-fit and 100% Customer Satisfaction Guarantee. The measurement and installation instructions on the website, are clear. The Levalor privacy blinds are perfect. They are 99% like having room darkening shades, but better because I can open then during the day and still have some privacy.
Date of experience: March 20, 2024
The customer design service was great, bery professional in all respects. Delivery was speedy, so far things are perfect.
Date of experience: April 19, 2024
It was very easy and straight forward. They are of great quality and look great. Great value for your dollar. They offer plenty of sales too.
Date of experience: April 26, 2024
Easy onsite build, easy order and easy install! Just the way it should be! Have ordered thru big box stores in past and no reason in my book to make the multiple trips when can all be from home.
Date of experience: March 30, 2024
Good options and easy to select. The install was easy as well. Although a bit too expensive for a single honey comb blind...
Date of experience: April 20, 2024
Good product, regular sized blind came quickly. Specially size blind took much longer.
Like the lift type blind instead of pulling type.
Date of experience: April 24, 2024
User interface on website is intuitive and easy to navigate.
Date of experience: February 23, 2024
Great blinds at a reasonable price easy measuring directions and look superb! This is my second time buying, they always fit perfectly and are easy to install, I will buy again.
Date of experience: March 22, 2024
I was disappointed in the quality. They were a very light weight and seemed cheap. Also I thought they were going to be vinyl but they were a light metal. On the other hand, they do the job well and keep out light when closed. The price was good too but I had to pay a handyman $60 to install them and he messed up the drilling holes. I will buy from Blinds again though.
Date of experience: March 3, 2024
Date of experience: January 17, 2024
Quality of service was excellent just like last time. Product even arrived a week early.
And the installation was a beeeze.
Date of experience: April 25, 2024
Date of experience: March 11, 2024
The blinds are very nice. However, the left wand or stick for opening and closing the blinds is too short My husband has to use the old blinds' stick which is longer and easier to reach because the blinds is located behind the kitchen sink. Overall, the quality is good. Thank you!
Date of experience: March 8, 2024
The product was delivered a little earlier than scheduled which worked out great for getting them installed early. The product looks great and is easy to use. I am very happy with what I ordered and have had no problem with the blinds.
Date of experience: February 26, 2024
A lot of options available.
I love the new blinds in my new windows. I hadn't really realized how bad the 33+ yo old blinds were. These move "smooth as silk".
Date of experience: April 1, 2024
Ordered shades ahead of time after buying a new home so they'd be ready when it was time to move. After installing, I realized I accidentally ordered one shade as light filtering instead of blocking. Tried to have it remade as advertised but because it's slightly past the 30 days Blinds.com won't remake it. Disappointing after spending thousands on shades.
Service representative was friendly, but company does not allow for any flexibility regarding the 30 day time limit for remakes. Very frustrating as a returning customer who has spent thousands of dollars on shades.
Date of experience: February 21, 2024
Date of experience: December 31, 2023
Al Hopkins the phone consultant was fantastic. He found out my needs and met them like a true salesman. I appreciate all of his help. Looking forward to installing my new blinds once I receive them. Thank you
Date of experience: February 17, 2024
Website easy to navigate. I had a question, but waited over 5 minutes and not associate contacted me. I would like to know if this could be shipped sooner. My old blind that I purchased from you 3 years ago has a broken string.
Date of experience: February 17, 2024
Previously, I ordered two very large inside the frame blinds (measured correctly!) for my house and they were fine. I recently ordered a blind to go in my RV that had to be a specific width. I filled out all of the pertinent ordering information on the website but they made the blind too short. And unbeknownst to me their sure fit guarantee is only applicable for 30 days. So I went through their warranty blah, blah, blah, sent photos, etc. And of course, they refused to honor the warranty. They told me what they sent me was what I'd ordered and I needed to review their measurements instructions So no honoring the warranty whatsoever. Needless to say I'll be ordering from another company moving forward.
Products used:
Previous blinds
Date of experience: February 19, 2024
Always happy with the product I receive. Blinds.com makes it easy, affordable and stylish! We don't choose the high end finishes but they look nice anyways.
Date of experience: March 18, 2024
Got what I wanted, except one is about 3" long. Was the shortest offered for that width. Other than that, I'm happy with them a d work good so far.
Date of experience: April 11, 2024
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
I am so sorry to hear that you are having fit issues with your blinds. I would love to look into this further. Please note that our 3-year warranty covers manufacturer defects only. We also offer a 30-day SureFit Guarantee (https://www.blinds.com/surefit) that covers up to 4 items, per household, per lifetime. No worries though, I am here to help. Please email me at socialcare@blinds.com with your order number and details of any changes needed. I am happy to look into this right away. -- Jessica N