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Blinds.com has a rating of 4.4 stars from 2,462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.
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126,052 reviews
Very good experience ordering & receiving. But, one of the 8 blinds I ordered has already broken. A string at the top broke and now I cannot open or close the blind. I plan to call customer service to see how I can remedy this problem. Also had to go & buy stronger screws, as the ones I received with my order strip out and are useless.
I ordered these higher-priced blinds because a representative assured me they would fit my doors. Unfortunately, upon arrival, I found they did not fit. After reaching out, I was informed that the only suitable alternative was a significantly less expensive option—approximately $1,000 less. I then requested a refund for the price difference, as the original recommendation came from a Blinds.com representative and led to this error. However, I was told that no refund would be issued, even though the mistake was on your team's part. This experience has left me disappointed and hesitant to rely on your team for accurate product guidance in the future.
I needed a new blind but didn't want to spend hundreds of dollars. I got a terrific Roman shade for around $100 that looks nice and provides privacy. I wish it was a bit thicker and perhaps a nice fabric, but it is perfectly fine.
Date of experience: February 24, 2024
Bought blinds on this sight before and my Husband and I love them. Easy to install and easy to use. The material is very good quality and looks great on our windows.
Date of experience: March 27, 2024
Fast and friendly user sites and my clients were happy and satisfied. I'm a repeat customer and use blinds. Com as a vendor. Happy with the all around service
Date of experience: March 26, 2024
Customer service agent, Terry provided me with excellent customer service and explained our options regarding exchanges.
Date of experience: April 18, 2024
I ordered a lot of blinds form them and one was 3 inches short. Not from a mismeasurement on my part. To get a replacement for the blind they made me hang it back up, take a photo with a measuring tape next to the improperly cut blind. It was annoying because the house I bought it for was 30 minutes away so I had to spend 30 minutes driving there, 15 minutes hanging and photographing, and 30 minutes driving back for an error on their part. I asked them if I could just send them back the blind and they measure it and they said no.
Date of experience: March 1, 2024
They were easy to order. The size fit perfectly, color was good & easy to install. I would highly recommend this company. The price was acceptable too.
Date of experience: March 25, 2024
The blinds are excellent and a good price. I originally had the insulation in Denver, NC scheduled with JP Installers but that appointment was canceled without letting me know. The appointment was rescheduled for a week away and on the day of the appointment they canceled once again and set up another appointment for another week away.
Both Blinds.com and the installers are unconcerned about the time this is taking. The installers let me know that they were the only company in Denver and so they could behave however they wanted without repercussions. If you live in this area I strongly suggest using another company to both purchase blinds and to have them installed.
Date of experience: February 27, 2024
Great customer service, blinds are well made. Would highly recommend. I initially ordered wrong size, it was no problem I was given correct one at no additional charge. Thank you.
Date of experience: March 16, 2024
The product looks great in our museum and the block out feature will help keep unwanted sunlight to effect the collections.
Date of experience: April 15, 2024
Date of experience: February 28, 2024
This is not the first order I ever placed with Blinds.com. Every order has been the easiest, most accurate, and most pleasant experience I have ever had. This probably won't be the last either.
Date of experience: March 26, 2024
Has been really easy so far... Everything went very well. The people I dealt with at blinds.com were great. The only tiny problem was the corner of one of the slats was folded over but it's totally minor.
Date of experience: February 13, 2024
Customer service rep was very helpful and courteous. Very happy with the Levolor blinds and they came in perfect condition and well packaged.
Date of experience: April 20, 2024
Great fit, quality blinds. Would buy from here again...
Date of experience: May 8, 2024
Easy website to navigate. You just measure and fill in the blanks, so awesome. And you get to see a sample of what your window will look like. Would recommend this website to anyone wanting blinds. Not to mention it was less than half the price I found anywhere else.
Date of experience: February 7, 2024
Great pricing and service! The blinds fit perfectly and look great. I've ordered from blinds.com previously and will order from them again.
Date of experience: April 17, 2024
Great pricing and quick shipping. I've ordered these blinds before and they look great. Good quality.
Date of experience: February 25, 2024
Easy to navigate website. Only isssue was advertised price was with promo code however when item added to cart it reverted to full price necessitating me to type in promo code. This could cause someone to miss the price increase when adding product to cart. Maybe have code auto populate in future. Blinds are great. Installation was simple. The blinds work smoothly. So far so good.
Date of experience: March 1, 2024
Easy to navigate website. Only isssue was advertised price was with promo code however when item added to cart it reverted to full price necessitating me to type in promo code. This could cause someone to miss the price increase
Date of experience: January 16, 2024
Easy ordering, great product, easy installation. Never had a problem and the blinds or shades look amazing. Will order again
Date of experience: April 5, 2024
This is my 3rd order & everything was perfect, again. I've looked at other companies but Blinds.com always sees to have what I'm looking for. The perfect fit guarantee is awesome (even though I've never had to use it). Best blind company out there. Thank you for all the help.
Date of experience: February 14, 2024
Easiest site to get exactly what you need with great pricing.
This is my 2nd major purchase, I would recommend this to everyone.
Remember to measure 10 times, order once. :)
Date of experience: August 11, 2023
Very easy to find what your looking for. Any questions I had were answered right away by a professional. Pricing is great also. Thank you.
Date of experience: July 19, 2022
This company is truly awful. When I called to complain about the blinds and try to take advantage of the supposed satisfaction guarantee I was told to donate the blinds and send them a copy of the receipt. I did. And, stopped paying 'billmelater.com'. I'm now getting calls from billmelater.com because blinds.com never credited my account for the blinds that they told me to donate. I'm disputing the charge. The bottomline is that this. The product quality is terrible (Chinese, of course), the installation I paid for was awful, customer service is worse, and now I might be stuck paying for blinds that I don't even have. FYI...blinds.com is a division of the Home Depot. If you want to buy blinds from Home Depot, go to the store. Blinds.com sucks.
Products used:
Two automated blinds and one roman shade. The rest were junk.
Date of experience: March 1, 2024
Let me first say, that I am 17 days outside of the 30 day satisfaction guarantee window. I ordered $3000 worth of blinds. 1 Roman Shade - its fine...not great quality, but it's ok. 2 Motorized Sheer Shades - Quality is low end but the motor works. Programming both blinds to work with one remote will take an engineering degree. The instructions are worthless, as is "customer service". 6, yes 6 Room Darkening Sheer Shades. As with the motorized, the quality is low end but here's the thing. Although a chain pulley is pictured in the customization menu...these blinds come with the cheapest rope money can buy and some sort of plastic spring loaded anchor that requires you to drill into your wall or window frame. So, the blinds go from low end to lower end. I called customer service to see if I could replace or return the blinds. Nope, 17days outside of the 100% satisfaction guarantee window. Ok, can I switch out the rope for a better looking stainless chain option? Nope, not with the blinds I purchased...even though the valance I chose is clearly pictured with a chain. Where I come from, that's called bs. Buyer beware...you get what you pay for. Oh, and I should mention that the installer was terrible. Barely knew what he was doing. I had to explain it to him. He probably could have figured it out if he wasn't so high. And he left dirt smudge on three of the valances. Order was placed on June 20. Installation was on August 1. Today is September 18. Total order cost $2901. Price of customer dissatisfaction...immeasurable.
Products used:
Roman Shade, Motorized Shades, Room Darkening Sheer Shades
Date of experience: June 20, 2023
Always a nice Blinds.com DIY experience. Easy-to-install with excellent instructions and tips to achieve a professional looking job. This is our third Blinds.com project.
Date of experience: March 16, 2024
Easy to navigate site. Did install myself directions were clear and easy to understand. Overall very satisfied with whole experience and definitely recommend to anyone.
Date of experience: March 25, 2024
Date of experience: February 8, 2024
Great experience. Gary showed up to measure, discussed options and was very professional, great guy. Blinds look amazing, would definitely recommend.
Date of experience: April 5, 2024
I come back every time so it must be pretty good experience! I have products on nearly every window in my house! Love the window coverings!
Date of experience: April 12, 2024
Easy to order! I have ordered many window coverings for the house we moved into and have been very happy with the quickness of delivery and quality of the window coverings!
Date of experience: May 22, 2023
Easy to order and detailed ordering process so that mistakes are eliminated.
Date of experience: January 3, 2023
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
