- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Blinds.com has a rating of 4.4 stars from 2,452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
126,033 reviews
Satisfied repeat customer. Ordered several shutters over a year ago. Everything works great. This order, I misplaced the hole plugs and could no longer find it. Can I order 10 pieces of plugs. Thanks.
I ordered these higher-priced blinds because a representative assured me they would fit my doors. Unfortunately, upon arrival, I found they did not fit. After reaching out, I was informed that the only suitable alternative was a significantly less expensive option—approximately $1,000 less. I then requested a refund for the price difference, as the original recommendation came from a Blinds.com representative and led to this error. However, I was told that no refund would be issued, even though the mistake was on your team's part. This experience has left me disappointed and hesitant to rely on your team for accurate product guidance in the future.
Hollis is the BEST! Can't wait to refer him to my daughter in law who is a decorator! He helped me with all the options and it was really appreciated!
Date of experience: March 1, 2024
Site is easy to navigate with clear directions for ordering. Selection is varied. Clearer photos would be helpful.
Staff was responsive and helpful.
Date of experience: March 28, 2024
Date of experience: February 12, 2024
Had to call into customer service to ask a quick question - they easily set up my blinds order for me and emailed it to me for a quick checkout
Date of experience: April 7, 2024
Precise fit, texture and color. My order arrived on time in strong packaging and the Installation instructions were easy to follow. I'm very impressed
Date of experience: February 25, 2024
The blind arrived professionally packaged and perfectly constructed with simple instructions and hardware to mount. Once I drilled the pilot holes the screw gun was a breeze to get the brackets up and the blind snapped in place and was functional within minutes. We love the privacy it provides and makes the room feel cozy at night.
Date of experience: January 26, 2024
The last order was for two blinds for our dining room to replace two broken 20 year old blinds and they fit perfectly. Good to have the privacy and the extra draft protection from the cold nights.
Date of experience: November 16, 2022
Online experience is awesome. Lots of options and configurations for blinds. They made it easy for the step-by-step process of ordering blinds.
The tilting feature of my blinds broke within a week. I contacted customer service and they were able to resolve the problem with sending out a replacement without any question.
Date of experience: April 5, 2024
Date of experience: February 19, 2024
Website was easy to use and there instructions on what to think about before you put in your order. High quality and exactly what we were looking for.
Date of experience: March 4, 2024
If you know exactly what you need, brand, colors and exact sizes you're looking for shopping is a breeze. And help is always a phone call away.didn't need assistance,but when ever I call staff is always very helpful and courteous.
Date of experience: February 4, 2024
Easy to use. Lots of choices. Blinds are
Good quality and look nice in my home. Arrived quickly and all the blinds fit.
Date of experience: March 29, 2024
I am happy to be able to choose the exact size for my blinds, no extra length or trying to figure out where to place the blind if it is too wide. I also feel the price for this blind is fair. My order arrived quickly as well, I was surprised at the quick turnaround.
Date of experience: January 24, 2024
Shopping here is so quick and easy. Very good and helpful hints and instructions. Blinds were just as ordered. Installation was quick and easy, minimal tools required.
Date of experience: March 10, 2024
Web site was easy to navigate and the price was very reasonable. Quite happy with the product and the process. Package arrived in good shape works fine. Exactly what I was looking for!
Date of experience: March 7, 2024
Website was efficient and dialogue with agent answered all of our questions. Blinds work well and we're easy to install l.
Date of experience: March 23, 2024
I ordered three blinds from blinds.com and they went through everything with me very patiently to find the right stuff. The blinds arrived on time, well packaged, and fit perfectly. I highly recommend
Date of experience: January 18, 2024
All good! Pleasant interaction with design folks - even on a holiday weekend! Website is easy to use, prices are at a great discount but still WAY up there. Ordered ELEVEN blinds and was told no additional discounts - bummer. I am trusting the quality of the product will shine through for these prices! All in all tho, a good experience!
Date of experience: December 31, 2023
I didn't dream I could put shutters into my bathroom! I thought price, installation, water absorption and price (yes repeat). I'm delighted with this order and can't wait to get them. I read reviews and feel secure in this purchase.
Date of experience: January 25, 2024
When ordering vertical cellular shades, the "virtual window" display did not work at all or show any color choices (though it worked fine for the horizontal ones.)
Product as received matched color and description, and fit was good. Stackback is rather larger than expected though due to the way the traveler works. Assembly and installation were somewhat challenging.
Date of experience: January 15, 2024
Quick and easy, formal product was perfect. Plan on ordering more. We like the action and look of blinds.
Date of experience: March 23, 2024
Always a great experience. Have ordered all my blinds from Blinds.com and never been disappointed. Highly recommend.
Date of experience: April 5, 2024
Repeat Customer. Great product and good prices with discounts.
Date of experience: September 2, 2023
Ordered the light blocking shades to replace the light filtering ones that we installed a few years ago - I am a repeat customer. The new ones fit very tightly into the windows and although there is still a little light that filters around the edges, we now sleep in a nearly-total dark room. Very satisfied.
Date of experience: January 23, 2024
Better selection and easy to follow step by step Blinds did take 7 days longer than expected extra vane is nice to have
Date of experience: March 27, 2024
I have been unable to file a claim for a shutter that arrived broken. I have tried emailing, calling to no avail. Their post purchase product support and warranty claims are a scam. Do not buy from this company, they don't stand behind their products. I resorted to filing a charge back with American Express.
Date of experience: December 14, 2023
Received samples very quick, found instructions easy to follow and placed the order with just a few clicks. I am not a handy woman but my husband has cancer and cannot help me even with the measuring. Blinds.com made my blinds shopping experience a breeze!
Date of experience: November 4, 2023
Ordering was easy. Arrived in a reasonable time. Looks great in my kitchen...color was exact to the sample sent. Would order again and also recommend. 5 stars!
Date of experience: February 21, 2024
Very customer friendly website! Product fit window perfectly and the material is excellent. Allows light but has privacy.
Date of experience: April 4, 2024
Great experience. Blinds are so nice looking in the windows. Easy to install and use. Packaged very well for transport
Date of experience: April 4, 2024
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
