Blinds.com

I am ordering more shades/blinds after I ordered a few the first time to see how they were. I was very impressed with the quality. The representative encouraged me to order the Northern Blinds by Bali for quality and he was correct. Very nice wood blinds. My biggest complaint is that measurements do not take the valance width (which is over an inch wider than the blind) into account and it really wasn't a big deal except for the bay window, because of the three sections and the outside ones are angled. After I cut down the center valance to allow the side valances to fit, it turned out gorgeous. I'll have to post this review again in an area where I can add the photo.

UPDATE: received and already installed my second set of wood blinds and Roman Shades. Really impressed with the quality and the ease of installation. I was even contacted about the second order to confirm the size of my Valance because they were worried it might not have been ordered correctly. Very impressed.

I ordered blinds for my front bedroom when my stray pregnant rescue dog destroyed them. I was in a hurry to order new blinds since she was going to have the babies soon, so I didn't measure as accurately as I should have, that is my fault. Wasn't able to install the new blinds though until all the puppies and mom were adopted and out of that room this past month, so I just was able to try to install the blinds. They were too short with the width to hold securely in the brackets so I called to see what I could do. Because I was past the 30 days after delivery they said I would have to order new blinds. I completely get that policies need to be followed, but I never had the chance to see if these fit properly with the situation going on at my house. I told them no, I wasn't going to give more money to a company that didn't value their customers more. It's a shame because my dad has ordered so many blinds from them for his new house and was so happy with the quality

I had a few questions about measuring and Steve walked me through everything I needed to know and even generated a quote for me that I simply used to place my order! Thank you so much Steve! Great customer service! Upon receiving my blinds, they went together and fit perfectly!

I ordered two white two-inch wooden blinds. These blinds smell so bad of chemicals that they cannot be hung. They make the rooms unbearable to be in as the smell is overwhelming and it burns your eyes, throat and nose.

I contacted Blinds.com via chat about this. They told me they would get back to me in 3 days and they never did.

8 years ago I ordered several blinds from them and nothing like this ever happened. They must have cut costs and quality to go along with it.

But these blinds are not cheap. Expensive mistake for me. And what kind of VOC's have I been exposed to?

Your offer of an additional $20 off if I agree to getting promotional e-mails from you does not work. Kept getting the message to try again later. Update: Blinds.com reached out and gave me the additional $20 off my order. I love this company!

Blinds did cover the window but we did not take into consideration the edges of the window, this seems to be our error. Make sure you get the measurements correct. Any doubts whatsoever, contact blinds.com and I am sure they will assist. The blinds still look great.

If I could give negative stars, I would. I ordered 2 blinds August 17th and have yet to receive them. SEVEN weeks after I ordered them I received an email stating they would be a late by a week. That was a week ago. Called customer service to find out what the hold up was. I was told my delivery was being held up in customs (okayyyyy? I thought these were manufactured at their headquarters in Houston, TX) and should receive an update via tracking number in ANOTHER week when it leaves customs. I wish I would've read all these terrible reviews prior to purchasing as it seems I'm having the same trouble everyone else has had in delivery taking so long. Very frustrated and will not be purchasing anymore blinds from this company to furnish the rest of my 6,000 sq. Ft home!

Blinds.com, one awesome place to buy blinds. They know there stuff, get your order quickly and correctly. The staff are the best people to deal with and very courteous. They really stand behind there products! Mike M

Easy to order and received what I expected. Good quality! The directions should warn that added support bracket can interfere with the control strings. Other than that, I will likely order from Blinds again in the future.

Easy to navigate and quick order process. Prices are very reasonable. Order arrived fairly quickly, but we ordered 3 sets of blinds in the exact same measurements and only 2 arrived. Called and a replacement was sent out the same day. When it arrived it was an inch and a half too narrow and left a gap on either side of the window. When I called again, I was sent another replacement and that one arrived but is still a half inch too narrow. Leaves less of a gap. Not 100% satisfied, but tired of the back and forth and needing to call on what would now be my 4th remake. Just going to live with the last set they sent.

Wonderful experience and very happy with products that i ordered! Called to revised order and got resolved quickly.

You guys always rock this confusing order I had to make three phone calls for three different questions and you guys were just totally professional every time. Thank you. Very much a repeat customer

I stupidly did not follow the measurement advice given on the website and ended up measuring incorrectly, (was off by a millimeter). I cannot believe what a seamless customer service experience I had with this company. The replacement not only cam free of charge but within days! Lovely blinds and a company that I can definitely stand behind. Thank you Blinds.com!

I ordered my blinds on July 24, in August I contacted customer service because my order was not progressing, just showed in production, the individual (Beatriz) that helped me was awesome, I was advised that the order would be shipped by the end of the week. The next update was the delivery date, which would be Sept. 8, around Sept. 5 I contacted customer service again, the representative was not at all helpful and actually told me that the shipment had not been updated do to the holiday but it would be delivered on time. So today is Sept. 8 and now the delivery is September 14. Again, back to customer service, where there was not a lot of help going on, I told her I wanted to cancel or get a credit. I was offered a $50 credit towards my next blind purchase. I told her no because I recently purchased 3 more blinds through another company just because of the service from Blinds.com, her response was "I understand". So here I am close to two months later, waiting, waiting, waiting.

Easy accurate cuts great color selection. Samples were great and had question on cuts was answered accurately. Have both tdbu inside mount cellular shades as well as a td door window one with magnetic claps. All are great. Grab an extender if getting tdbu as is worth it. Both orders went on sale within a 14 day window and both times I called in and they were true to their word and refunded the difference. Ordering was a breeze and customer service was excellent.

Purchased Levolor sliding panels with a valance. We purchased for 4 sliding glass doors at over $900 each. The problem is the cheap valance that looks like something I tried to craft at home. They do not sit square and the fabric does not wrap around the ends on the inside so you see part yellowish plastic and a small string of fabric. These look cheap and unfinished. Blinds.com and Levalor were unresponsive in correcting the issue.

Lavelle was extremely helpful. He helped us find the correct vane pattern from a previous order, and followed up with emails and calls to make sure everything was correct. Very professional, and polite.

I ordered blinds and was given a date of delivery. They said they would contact me if anything changed. Instead, for a month and a half I had to keep contacting them, only to be told each time the blinds would ship the next week. They never did ship after waiting all that time that I could have had them delivered by another more reputable company.

I ordered 2 cellular shades for my bedroom in January. 1shade arrived 2/23 and the other is still out there somewhere. Called CS x2- spoke with nice rep, who told me due to the storms in Memphis there is a week delay in shipping from there (originated from China). Well my 1 shade made it out - a week after the storm. We are into the 2nd week of March and still no 2nd shade. If anyone can help me get this delivered I would appreciate it. Thank you

Price was about half of what we were quoted from Costco. Very easy to order online. Took just over a month for delivery. Quality looks really good. Gets installed next week.

Very hard to get to exact measuring instructions and minimum depth instructions from the choice selection page. Specifically, for inside mount motorised shades. But then, next day, e-mail came with exact questions to answer about taken measurements, and those questions were about exact questions I had during ordering process. In fact, a few measurements I did wrong, and I provided new measurements according to direct questions in this e-mail. Day after my order was successfully updated and confirmed.

Fantastic company to do business with, we screwed up the measurements, totally our fault, had taken the surefit insurance, no questions asked blinds were replaced.

Took a little digging to understand all of the terms but gotter done! Love our blinds except for the tiny clear plastic holders at the bottom. This piece is difficult to attach to the blind and will likely break easily. Wish we had not drilled into the trim to install it! Good part is that our large dog doesn't bother with the blinds!