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Blinds.com has a rating of 4.4 stars from 2,407 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.
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125,784 reviews
This is my second time ordering. I selected a different brand because their sample swatches were a great fit for the bedrooms. Very substantial fabric. These are blackout and they do a great job. Also, you did an amazing job with measurements.The fit is fantastic. There is very little gap at the edge of the window. Made by Hunter Douglas, "My Blinds" uses a button-operated retraction that helps the blind go up fast. ( It almost feels self-propelled.) My concern is the second shade I purchased does not retract with as much power. I have to help it to the top of the window. Should I be concerned? Can the tension in the string system be tightened? Thank you.
I ordered these higher-priced blinds because a representative assured me they would fit my doors. Unfortunately, upon arrival, I found they did not fit. After reaching out, I was informed that the only suitable alternative was a significantly less expensive option—approximately $1,000 less. I then requested a refund for the price difference, as the original recommendation came from a Blinds.com representative and led to this error. However, I was told that no refund would be issued, even though the mistake was on your team's part. This experience has left me disappointed and hesitant to rely on your team for accurate product guidance in the future.
They look wonderful. Just new blinds freshened in the bathroom freshened the room. They were easy to order as well as to install
Date of experience: February 26, 2022
I have ordered these blinds before and love them, good quality blinds. Easy to install. And exactly what I ordered.
Date of experience: December 22, 2021
Found some blinds, ordered some blinds, and I got the blinds! Everything was easy to do and arrived as expected.
Date of experience: December 25, 2021
Great - was easy and I was able to select just what I wanted. Great options and service. Love our blinds.
Date of experience: December 29, 2021
Easy to order and easy to select and customize! Would buy from again! I'm so happy with my purchases!
Date of experience: February 21, 2022
The blinds are really thin. The strings are too short and so are the opening and closing rod. Thought quality would be better.
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 25, 2023
Date of experience: April 10, 2023
Measuring and shopping were easy and complete.
Installed, and beautiful!
Installation was easy.
Made our windows beautiful.
Date of experience: November 14, 2022
Easy to order Easy to measure Customer service fast to answer. I would order again from Blinds. Com.
Date of experience: May 28, 2023
Great. IT was a great experience. Everything was great, shipped earlier than expected and great quality!
Date of experience: February 21, 2022
Ordering process very customer friendly, better price than local stores and some other on-line sites
Date of experience: August 3, 2023
Very easy ordering. Delivered in a timely manner. Product is her good quality
Would order from them again
Date of experience: August 5, 2023
My third time using your company, was so satisfied the first time, perfect size, color, and always on time. Woohoo.
Date of experience: October 14, 2023
Date of experience: March 13, 2022
They remade the blinds for us because of an incorrect measurement and were really helpful about it. Highly recommended. Good quality product.
Date of experience: July 5, 2023
Very easy to order and install, received within 10 days after ordering, great service again from Blinds.com
Date of experience: April 7, 2023
Great deal would recommend to all my friends and family could work on the price a bit. Let me know if you have any rebates
Date of experience: February 27, 2022
Overall great product. Improve Mounting brackets. 1 fell apart 2 hang lover then others. Handle broken.
Date of experience: February 28, 2022
Excellent product. Easy to install and does the job. We will be enjoying a cool back porch this summer.
Date of experience: March 23, 2022
My experience was fantastic. The website makes it so much easy to make a selection and complete your order! Outstanding!
Date of experience: March 24, 2022
Excellent customer service. Great quality. You made the installation very simple. Perfect for my home.
Date of experience: February 15, 2022
Previous page gave "free shipping" But you added $8.xx
You're right. My bad. Thanks for the correction.
Date of experience: February 8, 2023
Hi Roger. Thank you for taking the time to share this feedback. Please note that we do not charge for shipping. The additional charge you see is your local sales tax that is added once the shipping address is put in the order. I apologize for any confusion. I sent you a message regarding your order. I hope this helps! -- Jessica N
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Hi Dawn. I am sorry to hear that the quality of your blinds was not what you expected. Please note that we offer a 30-Day Satisfaction Guarantee (https://www.blinds.com/satisfaction-guarantee) which covers up to 10 products, per household, per lifetime. If you need to take advantage of this guarantee, please reach out to a member of our Customer Service Team at 800-505-1905, option 3. They are happy to help! -- Jessica N