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Blinds.com has a rating of 4.4 stars from 2,408 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.
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125,763 reviews
This is my second time ordering. I selected a different brand because their sample swatches were a great fit for the bedrooms. Very substantial fabric. These are blackout and they do a great job. Also, you did an amazing job with measurements.The fit is fantastic. There is very little gap at the edge of the window. Made by Hunter Douglas, "My Blinds" uses a button-operated retraction that helps the blind go up fast. ( It almost feels self-propelled.) My concern is the second shade I purchased does not retract with as much power. I have to help it to the top of the window. Should I be concerned? Can the tension in the string system be tightened? Thank you.
I ordered these higher-priced blinds because a representative assured me they would fit my doors. Unfortunately, upon arrival, I found they did not fit. After reaching out, I was informed that the only suitable alternative was a significantly less expensive option—approximately $1,000 less. I then requested a refund for the price difference, as the original recommendation came from a Blinds.com representative and led to this error. However, I was told that no refund would be issued, even though the mistake was on your team's part. This experience has left me disappointed and hesitant to rely on your team for accurate product guidance in the future.
Great price. Best customer service ……………………………………………………………………………………………………………………………………………………………………..
Date of experience: January 18, 2023
Every step from ordering, answering questions, delivery and ease of installation was perfect
Date of experience: January 15, 2020
Notice on Feb 1 that my order had shipped. FedExsays awaiting pickup Company says in customs Truth?
Date of experience: February 4, 2022
Hi William! I'm sorry to hear there were some confusing details on your shipment's tracking info. I have looked at your order and sent you an update about the expectations for this type of shipment. Please feel free to reach out if you have any further concerns. We are happy to help! - Austin L
The website was easy to use and customer service promptly resolved issues.
Date of experience: April 4, 2022
Very easy ordering. The salesmen love them and are already installed! Thank you
Date of experience: December 21, 2021
My blinds didn't fit the space and because of blinds.com guarantee they ordered me a new one.
Date of experience: February 29, 2020
Great service through the ordering process received samples quickly blind got perfectly
Date of experience: February 28, 2020
Fantastic! They are very custom oriented. My concern was taking care of immediately
I am pleased.
Date of experience: December 5, 2022
I did not receive the 15% off on my order, as stated on your Web-site, order number *******!
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2022
Received the order right on time, and great quality products! I love my new shade/blinds!
Date of experience: March 20, 2022
Great, so far. We shall see how the delivery goes.
Date of experience: March 15, 2022
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Date of experience: August 15, 2024
Date of experience: December 15, 2022
Date of experience: November 30, 2022
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Date of experience: March 23, 2024
Bonne présentation. J'apprecie la traduction en français'. Bonne explication. Les stores sont arrivés conformes et les mesures étaient correctes.
Date of experience: February 15, 2022
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great
Date of experience: March 23, 2024
Date of experience: February 4, 2024
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Date of experience: February 23, 2024
Date of experience: November 16, 2023
Date of experience: May 25, 2023
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Date of experience: January 21, 2023
Contacted chat help, first with Kyle and today with Brandon. Both were excellent in knowledge, and helpfulness and just provided an exceptional experience.
Date of experience: December 11, 2022
Just what I needed - thanks
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Date of experience: January 12, 2024
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* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 13, 2023
Hi David. Thank you for taking the time to share this feedback. As customer satisfaction is our top priority, I have shared your feedback with our Merchandising team for further review. If there is anything that I can do to turn your 3-star experience into a 5-star experience, please reach out to me at socialcare@blinds.com. I am happy to help! -- Jessica N
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Thanks so much for the 5-star review, Robert! Please let us know if there's anything else we can do for you - we're here to help! -- Blinds.com Social Care Team