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Blinds.com has a rating of 4.4 stars from 2,426 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
125,918 reviews
I don't want to leave a review but they won't stop emailing me until I do. And now this isn't long enough so I'm typing some more. This is ridiculous. I like the blinds u til this whole circus started
I ordered these higher-priced blinds because a representative assured me they would fit my doors. Unfortunately, upon arrival, I found they did not fit. After reaching out, I was informed that the only suitable alternative was a significantly less expensive option—approximately $1,000 less. I then requested a refund for the price difference, as the original recommendation came from a Blinds.com representative and led to this error. However, I was told that no refund would be issued, even though the mistake was on your team's part. This experience has left me disappointed and hesitant to rely on your team for accurate product guidance in the future.
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Date of experience: February 23, 2024
Date of experience: November 16, 2023
Date of experience: May 25, 2023
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Date of experience: January 21, 2023
Contacted chat help, first with Kyle and today with Brandon. Both were excellent in knowledge, and helpfulness and just provided an exceptional experience.
Date of experience: December 11, 2022
Just what I needed - thanks
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Date of experience: January 12, 2024
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* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 13, 2023
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Hi David. Thank you for taking the time to share this feedback. As customer satisfaction is our top priority, I have shared your feedback with our Merchandising team for further review. If there is anything that I can do to turn your 3-star experience into a 5-star experience, please reach out to me at socialcare@blinds.com. I am happy to help! -- Jessica N