Overview
Blinds.com has a rating of 4.2 stars from 2,626 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality and window coverings. Blinds.com ranks 2nd among Blinds sites.
Instant Feedback
I placed an order on 11/13/22 and received a portion of my custom order within weeks while the balance remained "In Production" for 13 weeks. Initial delivery was estimated to be in Mid-December and it is now the end of January and only claims to have shipped yesterday because I called to cancel the order. Website still claims it is in production and customer service rep would not email me with the ship confirmation. Not truthful and not honest in their representation of facts. Unless you have unlimited capacity to wait for them, I would steer clear of this organization.
Easy process. Great product this is the second home we've used these blinds in and we're very please with the quality and price.
Instructions were easy to follow.
This is second time ordering from Blinds.com
Very satisfied
Replaced the blinds in the whole house with this order. Everything was packed well all the sizes were perfect, even the length of the patio door vertical blinds. Would definitely use blinds.com again. The blinds look great.
So far so good. We'll re-evaluate when the order arrives.
Great prices, easy to navigate website and product is top notch, and very easy to install. The measuring and ordering process was perfect and everything looks great.
We have purchased from you folks before. Have always been pleased by your service and your products. Need some new blinds... came to you for our purchase. Took us a while to finally hang them (sorry for the delay... lots of work with room remodel)... and they are perfect... just what we ordered.
Done business with you in the past always with good results... needed new drapes and looked to Blinds.com and you had pretty much just what we wanted.
The site is really easy to use and I ordered samples so the index card you sent with measuring was really helpful! I have not installed as waiting until bathroom is completed but love the look of the blinds.
Easy and lots of choices, and very easy to install. It was very easy to use the website, and pic out what i was looking for. The cut the blinds perfect to fit my window.
Al Hopkins the phone consultant was fantastic. He found out my needs and met them like a true salesman. I appreciate all of his help. Looking forward to installing my new blinds once I receive them. Thank you
Website easy to navigate. I had a question, but waited over 5 minutes and not associate contacted me. I would like to know if this could be shipped sooner. My old blind that I purchased from you 3 years ago has a broken string.
Latest of many orders for the house and did not disappoint. The website is easy to use and the delivery times are fast, especially for custom fitted blinds.
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- Houston, TX, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Laurie. Thank you for taking the time to share this feedback. I am so sorry to hear that your Woven Wood Drapes are taking longer than expected to arrive. I can imagine how frustrating this must be. I would love to help. I sent you a message regarding your order. I sincerely apologize for the inconvenience this may have caused. If you have any questions, please reach out to me at socialcare@blinds.com. I am happy to help! -- Jessica N