Blinds.comReviews 2,838

They did not release my order for 18 days after I made my purchase because the manufacturer had a simple question about one of the blinds out of 23 that I ordered. They did not call or notify me about this until I called them to check the status of my delivery!
So after lying to me that the order only takes 2 weeks to be delivered, it was delivered after 5 weeks and now I have to wait another 3 weeks for them to come and install the blinds!
All they care about is getting your money and the service after is terrible.

Placde an order for 36x36 simple blinds. When checked out I noticed it says 24x36. Not even 5 minutes I was on the phone to cancel the order. The customer service rep with an attitude says it will be about a week and a half before money refunded.

I was leery about ordering cellular shades online. However, the quote I was provided by a local blinds provider changed my mind in a hurry, and I ended up ordering the shades from Blinds.com. At 62% less than the local business, I did not know what to expect in quality of their product. The shades ended up arriving early, and were packaged like an iPhone 14. The look, the functionality, the quality of the product and material, the well-engineered design, and with the ease of installation, I could not be more pleased with Blinds.com. Thank you for providing both a great product, and great service. Also, thank you Jason Newcomb (Design Consultant for Blinds.com), for helping me to decide what to order. Jason's help was invaluable!

Happy with experience. Received periodic update on my order. Happy with service. Waiting to schedule installation. The measurement confirmation is a helpful service

I placed an order for Sheer Shades with Blinds.com and the price I expected was not what ended up on my invoice. When I mentioned this in my review, someone got back to me with a response that clarified my purchase. I used the wrong promo code so they changed it and saved me over $1,000. Excellent customer service.

Easy and awesome for sure, but also a good quality blind, with a cord. That is a must have for me. Thank you all for doing such a wonderful job.

Repeat buyer. This order one of the blinds was defective. Amber in customer service asked me to send pictures to a link she sent. She stated it may take a week to get the manufacturer to reply. That was six weeks ago. Several e mails to Amber no response. So buy with caution the customer service is horrendous

Easy to shop and order online, very helpful guides you through the steps. Would highly recommend this company for blinds.

I found the measurement tips, etc., really helpful. The promo code wasn't applied at checkout so I called customer services, no wait time, and Letitia applied the promo code straight away and I got a refund for the difference - simple.

I was missing valance clips for 11 blinds and called in. I received an email say you should be hearing back in 3 weeks. Are you kidding me, I just nearly a thousand dollars and I can't put up my balance for nearly a month.

What does it matter whether the blinds are for my kitchen or my out house?
And now it's five days AFTER the stated delivery date. Ordering from blinds.com was a bad idea.

Easy to order, easy to install and always look great. Our little self built cabin is nearing completion and the blinds ad a nice, finished touch.

Great experience and good customer service. Blinds. Com gives the customer exactly what they ask for and that's quality

The best value of the entire process was having a professional installer measure and install the blinds for one fixed price.

Very nice. Blinds are great, easy to install. They fit perfect. I have used Blinds.com in the past and they have worked well for us.

Easy to order and they were a perfect fit. I will def buy from them again. They are def a great quality and I even got them on sale!

Teena was very helpful. I appreciate her asistance.

I just had the shade instlled yesterday. They almost didn't fit the space. They seem to work well.
Happy with the color and look of the shade.

They worked hard to get my blinds to me. Helped me figure out the width and length and get them ordered. I could always contact them if I had a question. They kept in contact with me via email regarding the status of the blinds I ordered. I think it was a fairly easy experience overall. And the blinds look nice.