Blinds.comReviews 2,769

I HAVE ENJOYED MY PREVIOUS ORDERS OF BLINDS AND NOW AM DOING A BLACKOUT FOR BEDROOM. SUCH REASONABLE PRICES AND EASY TO WORK WITH! HIGHLY RECOMMEND YOUR COMPANY. The only small issue was a need for a small Allen wrench to tighten the blind. Not a problem after purchasing one. Would be nice to know in advance though to have on hand or for you to include in package, since it is an odd size.

Very satisfied with my order. Everything came in on time and everything fit very well. I would highly recommend Blinds.com

Jessica at blinds.com was wonderful. Blinds.com was not the problem. The installer measured the skylight blinds wrong and after installation they fell out of the tracks. They were remeasured and Jessica took care of the problem. Great customer service. Robert Schaffer

I found it easy to place my order and the process of ensuring the proper size and fit. I self-installed my order. Once I went through the learning curve of the first shutter, the rest were a breeze. The only challenge was stopping the side frame filler (wood) from sliding out while I maneuvered the frame into place.

Great site and easy to shop! Installation was a breeze and the ordering site was easy and the discounts were great too! Love them all!

I purchased an automatic blind, installed, after 1 year plus the motor stopped working, started dialog with CS, they requested photo confirmation to confirm motor was the same. I removed the motor to photograph, as instructed. Response was denial based on the image, stating that it appeared that the motor had been tampered with. That motor had not been touched until they requested that I do so. I asked CS to escalate case and was ghosted. Don't spend money with blinds.com

Dont lose time and buy from them. I never received the products and called to check a couple of times. The woman (I believe her name is Nina) wouldnt let me talk, said I was not considering the right estimate time, and that she could not do anything for me - neither cancel my order.

Easy Order, measuring info very helpful.
Website, very user friendly. I have ordered from them before and certainly will again.

Our order was quickly done and shipped... when our blinds showed up we had a small mishap... 2 insert pieces were damaged... i called and those pieces were shipped ASAP... grest job and great service...

I ordered August 6. It is now August 24 and supposedly my order shipped yesterday - arriving next week hopefully -- and my credit card was billed yesterday according to an email sent to me. However, I have been looking on the website since order was placed, which indicated I would receive the product by today August 24. My credit card was charged immediately upon ordering and not yesterday, the 23rd. No email to contact customer service or accurate information on the website. I ordered a few blinds in the past with Blinds.com but will NEVER order from them again. The confusion and lies and wait for the product is ridiculous.

I always have a great experience purchasing blinds from Blinds.com. Been a repeat customer for years. I'm sure to be back.

The blinds were fairly easy to install, only issue was something in my own wall. I was able to do it MOSTLY with just one person, but did need a little help to slide the blinds into the braces on the wall (I believe they were 96" long). My only downside, is that you can see the braces (sorry, not sure of the correct terminology, but I'm referring to one of the pieces that holds the blinds up in the center of the blinds) from the outside looking in the window. But, it's far from a dealbreaker, and still stand by my five-star review. Will definitely order from blinds.com if I need more blinds for my house.

I bought a small blind for a window next to my front door. After 15 days it finally arrived and it was 3 inches too long. Plus the cords were tangled inside the mechanism which made the slats hang at an angle. The slats also do not rotate at all. If I try to rotate them, they simply pull up on one side or the other. I called and was told that I would have to take them down and get into the cord mechanism and untangle the cords myself. Very disappointed in the customer service and the quality of the blinds. The customer service rep kept telling me to try to "lift" the blinds but blinds this size do NOT have a "lift" capability - not by hand or by string. Will keep the crooked blinds as I can't find that size any where else, but would NOT order from this company again.

All went well. I had two issues: I am just confused with the headrail I am choosing says no lift cord yet the summary says lift corded? Plus, more importantly, I need two hands to use the wand. It is too hard to turn. I wrote an email to the company and no one has gotten back to me.

I received my roller shade and the product looks decent but as I was unwrapping I seen little black broken plastic pieces all in the bubble wrap that ended up being broken pieces of the snap on end caps. The valance metal is scraped and chipped also the valance fabric is coming off a little bit on the corners and there a few creases in it. I've been trying to contact them but their website says they are not taking emails, I emailed them any way and got no response. Then I tried calling them and the first thing the menu says is press 1 to track your order then they immediately hang up. I've tried multiple times and got the same thing. Now I don't know what to do. Hopefully this review grabs there attention.

Very easy to order. The plastic pieces supplied that clip on to the blind to pull the blind down pop off easily. Perhaps a C shaped clip for the center would work better. Blinds themselves are nice.

I was referred to blinds.com by my mother. She purchased 8 wooden blinds for her sunroom, and they look amazing. I was interested in Roman shades so - based on her positive experience and excellent quality of blinds - I decided to give blinds.com a try. Initially, I ordered samples which arrived in under a week! After selecting the fabric I wanted, I was ready to place my order online. The problem was - I was unable to apply the $10 discount/coupon. No worries - a customer service representative applied the discount for me "after the fact!" I haven't received the shades yet, but I am overwhelmed with the exceptional service! Unheard of today!

I've tried a handful of different companies for my 1inch mini blinds, and most of them were poor quality and difficult to install. Noisy, flimsy, weak aluminum that easily bent out of shape, and brackets that were more difficult than need to be for 1inch mini blinds. Finally I've found a quality product with Blinds.com. Sturdy and quiet aluminum slats with easy installation brackets.

Very easy ordering. Delivered in a timely manner. Product is her good quality
Would order from them again