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    Blinds.com

2024 SITEJABBER AWARD

Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,535 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    654
  • Quality
    2210

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.5%
Positive
1,600
Neutral
40
Negative
54
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126,389 reviews

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Top Positive Review

“Good and Disappointed”

Rick Y.
11/23/24

Live in the artic and order roman blinds for a rear door. Great material, nicely lined but the bottom rail and sewing is uneven. Looks horrible when raised.as one end is higher than the other. No contact info was provided to discuss the issue with.

Date of experience: 12/29/24
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Top Critical Review

“Never again”

Barret G.
1/6/25

Ordered exact dimensions blinds with the understanding that when they made the product they would leave a tolerance. 3 blinds delivered, all were exact same size as my opening so I can't use them. Called customer service, they said there's nothing they can do for me. $100 wasted, never ordering from this website again.

Date of experience: 12/27/24
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Reviews (2,535)

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Reviews that mention popular keywords

customer service (408) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user davidh8594
Washington
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

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* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality

Date of experience: May 13, 2023

Thumbnail of user socialc2
SocialCare .. – Blinds.com Rep

Hi David. Thank you for taking the time to share this feedback. As customer satisfaction is our top priority, I have shared your feedback with our Merchandising team for further review. If there is anything that I can do to turn your 3-star experience into a 5-star experience, please reach out to me at socialcare@blinds.com. I am happy to help! -- Jessica N

Thumbnail of user dawnp671
Minnesota
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

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Service
Quality

Date of experience: January 9, 2023

Thumbnail of user kennethk634
Florida
1 review
0 helpful votes
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March 1st, 2022
Verified purchase

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Quality

Date of experience: March 1, 2022

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

Company Representative

Thumbnail of user socialc2
SocialCare ..
Blinds.com Customer Service
Typically does not respond to reviews

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