Blinds.comReviews 2,744

Arrived as described, the packaging prevented any damage. Our handyman was easily able to install the blinds. We love the new "no cords" feature it's so easy to raise and lower with a slight push or pull.

Good look and price! Easy to order. Easy to install. Thank you for being there when we needed you most.

I ordered 6 blinds from Blinds.com, one of the blinds was about 1 inch short. I called to get the issue resolved, they had me take pictures showing my measurements, which were correct. They still refused to replace my blind unless the claim was filed as a mis-measurement putting the blame on me. Im really disappointed they want to fight you on their advertised guarantee. I would not recommend buying from this company.

Was skeptical but process was easy from measuring, ordering and installing. Everything fit perfectly.

Mini-blinds are working well. Our problem is that the tilt wands are very short, not easily accessible to us where the windows are located. The wands are not easy to replace for us seniors. We had to tape the tilt wands from "the old blinds" to the new, looks ridiculous, but no choice. We did not contact customer service since we tried to replace them ourselves, went to websites that showed how to replace them and we could not remove them. Other wands are easier to replace, they have an on and off clip, simple, but not these.

I received what I ordered, but didn't care for the cheap chain, or the valance, which had the fabric that covered the valance, but they put a cheap rubber trim on the top and bottom of the valance which makes it look very institutional. This trim is not visible on the pics on line when you place your order, so it was a surprise to see this plastic trim. I called to have them remade, since they offer the "satisfaction guarantee" with cordless, and with a different valance...but they don't apply the same discount for the changes and wanted to charge me $254.00 for EACH valance alone. The blind didn't even cost that much...and $134. EACH for cordless - They wanted $776.00, when I only paid $360. For both blinds! I asked why they don't just give you the same promo, but she said that's not how they do it...

What a horrible experience!,I ordered blinds with John C. On July 01,2023. He told me blinds would be shipped 07/14 & the Home Depot guy would come measure windows on July 24th. I questioned him as how will they cut them in case I measured incorrectly, John C. Told me Home Depot (who owns this company) has the cutting machine on their truck. Right after this when I called John to add 2 more windows, he never called back. Finally I go Bryan on 07/07 who said "I'll take care of everything" July 24, home depot subcontractor came, measured,told me he would email me measurements same day & that he is the installer & any questions I had I need 2 speak with Blinds.com. I called Bryan immediately but he did not receive measurements either. Today, I called him 3 times & no return call-same as with John C. So my credit card has been charged, I have no blinds & cannot get anyone to communicate with to order 2 more windows- Guess, they got their commissions & give 2 craps about the customer as my credit card is accruing interest. Never again! Stay clear from this company unless you want to constantly get an answering machine! Oh I just got an email blinds are not arriving until August 11th- yeah & I won the billionaire lottery!

Easy to use platform. First order did need to be redone. There was no problem with the reorder, no questions asked.

My blind fit perfectly. It was easy for me to install, the price was good and quality was as expected.

Big fan of Blinds.com and this purchase was as easy as the others. I've purchased many sets of blinds from Blinds.com and have always been very pleased. These were for our mountain house so we wanted something other than white so we picked maple with chocolate colored cloth tape. They completely changed the room and we're so pleased!

Great team,
There was an issue with the automatic discount on the website and the team immediately fix the issue with me upon hearing about my difficulty.

I am very pleased with the quality of the blinds, the price was fair, and it was very easy to order.

Perfect fit and easy to install. It looks quite nice and operates smoothly. The price was right and quality is visible.

Great just as good as last time.
We ordered 8 this time for new house. They fit perfectly and keep the house cooler and look great.

I purchased a house that came with cellular blinds from blinds.com

The shades were good, but the mechanism on one of the shades happened to fail and it would no longer go up or down. The shades were still under warranty as it was only two years old.

Customer service wanted me to provide the order number and personal contact details of the previous owner of the house (it was not possible to get this information as a real estate agent does not disclose this) and then I'm later told that the warranty is not transferrable (which seems a bit odd is warranty for other products, such as an automobile are transferrable)

I am then provided information for replacement parts or to make a new cellular blind order, but the customer service cannot confirm to me that they can ship to Canada.

Certainly, I'm respectful of the procedures of a company but it's a little disappointing when a company does not stand by its product or when it's customer service cannot provide accurate information.

I placed a large order (blinds and shutters for whole home) at the end of May for our summer home. After I paid, they called to say the pro install and measure service was not available in our area, I said fine, just go with the blind and shutter orders and we will self install. I then heard nothing. Website kept saying order was in production. Finally reached a person who told me the order was never "released to the vendor." No recourse. Now I'm looking at an August delivery date if I'm lucky. We may not even be here to accept delivery of the shutters. SEVERAL thousand dollars for a product that I cannot even install for six months now, assuming I can even arrange for delivery of the shutters since freight delivery is required.

Blinds fit perfectly! Already going to shop more blinds for our whole house! Great prices and sales make them affordable

As usual blinds.com did a great job. The blackout roller shade works perfectly. I have a cellular shade over it, so I can have various amounts of light or no light.

Ordered once before and was very happy so now I have ordered again. They arrive perfectly but I had measured one window incorrectly. They are sending me a new one with correct measurements. Now that's service!

I ordered several blinds. The selection was good, the prices very competitive and the ordering instructions were very clear. The blinds arrived well packaged. Installation was not difficult. I miss ordered the size of one blind (my fault) and they sent me another blind for no extra charge!