Blinds.comReviews 2,828

I found the measurement tips, etc., really helpful. The promo code wasn't applied at checkout so I called customer services, no wait time, and Letitia applied the promo code straight away and I got a refund for the difference - simple.

I was missing valance clips for 11 blinds and called in. I received an email say you should be hearing back in 3 weeks. Are you kidding me, I just nearly a thousand dollars and I can't put up my balance for nearly a month.

What does it matter whether the blinds are for my kitchen or my out house?
And now it's five days AFTER the stated delivery date. Ordering from blinds.com was a bad idea.

Easy to order, easy to install and always look great. Our little self built cabin is nearing completion and the blinds ad a nice, finished touch.

Great experience and good customer service. Blinds. Com gives the customer exactly what they ask for and that's quality

The best value of the entire process was having a professional installer measure and install the blinds for one fixed price.

Very nice. Blinds are great, easy to install. They fit perfect. I have used Blinds.com in the past and they have worked well for us.

Easy to order and they were a perfect fit. I will def buy from them again. They are def a great quality and I even got them on sale!

Teena was very helpful. I appreciate her asistance.

I just had the shade instlled yesterday. They almost didn't fit the space. They seem to work well.
Happy with the color and look of the shade.

They worked hard to get my blinds to me. Helped me figure out the width and length and get them ordered. I could always contact them if I had a question. They kept in contact with me via email regarding the status of the blinds I ordered. I think it was a fairly easy experience overall. And the blinds look nice.

Very easy to use order system! A huge problem was a shade that came in the wrong color. There were 4 identical shades ordered, 3 came in the correct color and one was much darker. A replacement shade was sent and it was also the wrong color. I called again and they said it would be looked into in a couple days. It has now been over a week and I have heard NOTHING. This is very disappointing and I'm not sure I will order again for fear of another mistake that will not be corrected.

Three months ago, we purchased a full replacement of all blinds in our house. We paid up front for Blinds.com to send someone to measure, and paid for installation. The blinds shipped to our house and we had to wait a month for an installer to show up. When they went up, it was obvious that they were wrong - a different style than we ordered, plus they were installed in half-hazard fashion - some sticking out inches more than others. The icing on the cake was that four of them were physically damaged, and another one broke that day when we tried to adjust the tile. When we contacted blinds.com for assistance, they first blamed the measurer, then the installer, then the manufacturer, then somehow it was our fault and the items we had ordered weren't even available? We're requesting a full refund and will use another company going forward. Never again blinds.com.

Just purchased and had installed 28 blinds. When the Installer came to install he found 4 broken ends. They have refused to replace them without pictures. The Installer had never had to send pictures before and lives about 100 miles away, We are not physically able to climb a ladder to take pictures and they will not replace them unless they have pictures. We spent almost $5K and these pieces are small and I am sure not expensive to replace but they will not. Stay away from them as they do not honor their warranty. We can send the broken pieces back once the new one are installed but they will not order them. BBB is next!

Purchased several blinds from blinds.com and today we noticed that the string on one had frayed and broke rendering the shade inoperable. When examining the string on the other end, I noticed fraying in two locations. The warranty is for 3 years and I missed it by 2 months. I understand a businesses cannot warranty an item for life, the rules are the rules, but the reality is that, when asked I could not in good conscience make another purchase or give referrals due to poor string quality. I expected more than a 3 year life on a $283.92 blind. I should mention that my other shades are not fraying and that their product is very nice. The customer rep was also very nice, maybe we just got a bad spool of string for that one shade. If we were to purchase again I would monitor the string and look for fraying prior to end of warranty.

The whole process was so quick and simple. The website is set up very well, customer service if needed is quick and reliable. Delivery was very quick for a custom ordered product.

This is the 4th time I have purchased blinds from Blinds.com
Love our existing blinds from you guys which is why we are buying more!

My third time using your company, was so satisfied the first time, perfect size, color, and always on time. Woohoo.

Ordered my vertical blinds. Package came, well wrapped, no issue with damages, everything was in good shape. The product i picked has a design flaw, not an issue Blinds.com can be responsible for: Venetta has mounting clips that are just impossible to clip. It took me 2 days, probably 12h combined time before i could get my rail in place. Overall, happy with website, designer service phone assistance and product delivery (timing and packaging quality).

Even though I ordered the exact size, these blinds did not fit well, in the past they have always been perfect. I don't know what was wrong with these, but I could not use them.