Blinds.com

The cordless wood blinds are a bit difficult to lower and raise. They arrived early and the install was easy...

Ordering was very easy and time of delivery was quick. This is the second time ordering from Blinds. Com, have been very pleased with their product.

Nicely done! Ease of operation,
reliable pricing, etc. Ordering somewhat confusing as there were apparently several coupon options and only one at the end

Straight forward super easy. Would be best if Apple Pay was also an option. Pleased with color, quality and careful packaging. Perfect fit for my craft room window.

Simple website to use. I am a repeat customer. Measuring is very easy and are two sets of blinds fit perfectly. Really updated the room for minimal cost.

Simple. Easy to navigate. Engaging representative. Able to provide photos in actual conversation to complete reorder

Pretty easy to order. Excellent customer service. I received a color that did not match my existing blinds. It was replaced without any problem or cost.

It was easy to order, delivery was timely. I'm still in the process of mounting this large 10' blind, but it looks to be fairly simple to install.

Worst experience with a company EVER! We've had at least 20+ interactions with them over one purchase back in June and now its October. It's too long of a list to list out but every ridiculous thing that could happen, happened. Not sending the correct samples, sending multiple installation times for one day, then cancelling installations, taking and sending in the wrong measurements, not ordering the correct items, 2 weeks to get the blinds delivered and then a min of 2 weeks to get them installed, didnt order all the blinds they measured for, unable to complete the installation when they finally come, not coming back for over another month, still dont have the right parts, not ordering parts when they said they did (on MULTIPLE occasions), not following up, always saying they will handle it and NEVER do, and wanting us to call them repeatedly to fix things. We are at the point that we are done! We dont have all our items solely due to their inadequacies but we would rather reinvest the money, time and energy with a new company than try and be made whole with this one.

It's just so hard to know exactly what I'm getting with a picture but we are satisfied with the final
Result

Love your products and selection. Carlton was an amazing help so I could choose well. Blinds are amazing, also a great value for the cost.

I had no trouble placing my order. Once I put in the measurements I was asked for specifics, color, mount placement, etc. Very easy.

Tension business impossible. Only one side of the lower part of the blind could be stretched far enough to get under the clip.

Very easy to order blinds and they were delivered as promised. Product is very good quality and they are easy to install.

Got what I wanted, except one is about 3" long. Was the shortest offered for that width. Other than that, I'm happy with them a d work good so far.

This is an updated review. [In the tradition as no good deed should go unpunished :) ] I have removed the old review. This is due to some confusion resulting from miscommunication, most of which was not blinds.com issue.

A month ago a blind was donated to be installed at a needy individual's house. The installer noticed the blind which was new in the package was missing brackets so could not do the install. He attempted to purchase 3rd party brackets and could not find the correct parts locally.
He contacted the organization responsible for the donation and was told they would arrange brackets. They contacted Blinds.com who graciously mailed out replacement brackets, even though the blinds had past their 3 year warranty window.
However the original donor did not communicate this fact to the installer (me). When I contacted blinds.com I was told they can't sell or send brackets (I understand their reasoning for this). I was however disturbed that you couldn't even purchase replacement brackets.

As it turned out Blinds.com had already acted in this matter, just the downstream communication broke down from the individual who had originally ordered the blind. Blinds.com staff was super friendly and honestly tried to be helpful even when it seemed like they wouldn't be able to help.

It's now entering my third month that I am waiting for my blinds to be correctly measured and installed.
They were super friendly and efficient when i first called them to sent a guy over to measure up my windows.
He arrived measured them, and when blinds.com contacted me soon after for blind selection. After going through the measurements with my rep. I realized that measurements on all but 2 windows were wrong. I let it slide and agreed that I would wait for the correct blinds to be installed and have the installer remeasure the windows again. An appointment was made, I took a day off work especially to be home when the installer got there only to be called that day and told that he couldn't make it and wanted to reschedule. A day wasted for me.
They rescheduled for 1 week later and installed the 2 blinds that were correctly measured. The other windows were remeasured. I contacted blinds.com this past weekend for blind selection only to be told that the new measurements had not been received. I am looking to get this damn job done. From my first contact with then till now it's going on since mid. JUNE. I have called customer support who assured me that they would sort it out. Nothing is done. Still waiting,

I ordered a roll-up shade from Blinds.com for my rental condo to replace blinds that had stopped rolling up. It took a little over a month to get 2 handymen scheduled to install the new shade - the window is very high up in a loft area and needs 2 people and an extension ladder. When they attempted to install the shade they couldn't get it to hang straight and centered in the window opening. Turns out the shade was mounted crookedly to the roller. And by "mounted" I mean the shade was just taped to the roller with masking tape and clear packing tape. Looks like a 2nd grader put it together. Plus the shade material is absolute junk - it looks and feels like wax paper you get from the butcher. It's all crinkled and creased and just looks cheap.

I called to return the junk shade and get my money back but of course they would not refund my money, nor give me a store credit so I could order some other crappy shade from them. So I had them make a replacement shade free of charge and it went right in the dumpster when it arrived. This company and their product is a joke, don't waste your time or money.

Our installer, Rick, was very helpful. He did a fantastic job measuring and installing, cleaned up after and was overall great.