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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,556 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    657
  • Quality
    2231

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Positive reviews (last 12 months): 94.5%
Positive
1,617
Neutral
41
Negative
54
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126,488 reviews

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Top Positive Review

“Best blinds ever”

Danial J.
11/8/24

Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.

Date of experience: 12/13/24
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Top Critical Review

“Hard to Choose”

ALICIA A.
11/9/24

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Date of experience: 12/17/24
See critical reviews

Reviews (2,556)

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Reviews that mention popular keywords

customer service (408) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user danialj13
New York
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.

Quality

Date of experience: December 13, 2024

Thumbnail of user irener511
Massachusetts
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Blinds.com had the best choices and prices. There were more filters so finding the right item was easier with less to scroll through. My husband thanks you for the option to have the measurements checked and the blinds installed by Home Depot. I would have preferred corded but could not find that option with the blinds I chose.

Quality

Date of experience: December 16, 2024

Thumbnail of user kristih516
Texas
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Website makes ordering very easy. I was getting frustrated on other websites and really thought it would be easier to find someone local. I am glad I found this website! We were also very impressed with the quality. Easy to install and the look great. We will be ordering for the rest of the house!

Service
Quality

Date of experience: December 27, 2024

Thumbnail of user ryans3762
Pennsylvania
1 review
0 helpful votes
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November 29th, 2024
Verified purchase

I found exactly what I wanted through the site easily enough, and everything came exactly as I ordered. I couldn't be happier with the end result - an office / guest suite that sits in total darkness even at noon. The quality is fantastic - will definitely be ordering more in the future.

Quality

Date of experience: January 6, 2025

Thumbnail of user dianec3858
California
2 reviews
0 helpful votes
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November 20th, 2024
Verified purchase

I received excellent recommendations before I ordered my blinds. When one of the blinds arrived with a problem the issue was resolved instantaneously. I have never had that kind of quick response with a great result. The new blind came and there have been no other issues. I am completely happy with the quality of the blinds. Thank-you

Service
Quality

Date of experience: December 28, 2024

Thumbnail of user judiths2654
Arizona
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Easy to pick your product and order. Hope it is as nice as it looks online and that we can handle the installation. It looks pretty simple and they seem to have easy to understand instructions.
We are waiting for warmer weather to install our new solar blind. Looking forward to it!

Quality

Date of experience: January 4, 2025

Thumbnail of user jenniferh6849
Indiana
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Great selection, quality and pricing were the best. I received the samples I ordered quickly so I could make a decision and place my order. I will definitely be ordering more shades for the rest of my windows!

Quality

Date of experience: January 3, 2025

Thumbnail of user maryloum83
New Hampshire
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Everyone I dealt with could not have been nicer. Gave great explanations and explained how we needed to measure our windows. Total experience was made so easy - thank you and they look even better hanging.

Quality

Date of experience: December 4, 2024

Thumbnail of user brandonb2992
Louisiana
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Just the place we have been looking for that hasn't broken our wallet! Very easy to shop and not as expensive as other sites. We were able to get the exact cut and color we needed. Easy to install! I highly recommend!

Quality

Date of experience: December 25, 2024

Thumbnail of user stevet2671
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Hi,
Am a little dissatisfied with the Faux Blinds. I was under the impression that the material would be made of a durable plastic. I now realize they are made of a cardboard composite of some sort. Some of the slats are starting to warp from heat & it's winter time. Can't imagine what's going to happen when summer comes...

Quality

Date of experience: December 22, 2024

Thumbnail of user georged2590
California
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Easy to use, great prices and quality. I was able to install with no problem the blinds fit perfectly. My order arrived on time and the packaging was great so not to cause shipping damage. I have also recommended Blinds.com to several people.

Quality

Date of experience: December 21, 2024

Thumbnail of user kennethr2193
California
1 review
0 helpful votes
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November 24th, 2024
Verified purchase

The company rep was very helpful guiding me thru the order process to meet my needs. However, we received two sets of 2 inch faux wood blinds with the wand on the left side. I had specifically ordered one set with the wand on the right side.

Service
Quality

Date of experience: December 30, 2024

Thumbnail of user silviam351
Maryland
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

It seems it was very quick and easy for my son and husband to install. It was a perfect fit. If I had to find something wrong, it doesn't block the sun but it dors give me the privacy I wanted. And the price was right because it was a BIG window! Thank you.

Quality

Date of experience: December 30, 2024

Thumbnail of user jeannetter191
Connecticut
1 review
0 helpful votes
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November 7th, 2024
Verified purchase

Easy ordering, the only thing I would recommend would be to have tax exempt information on the same page as when you order, instead of having to call and type another way to have access to the page. Usually, you scroll down and see contact us etc. Overall it was a good experience. Thank you.

Quality

Date of experience: December 12, 2024

Thumbnail of user kevins5918
Oklahoma
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Lot of options to choose from; color, style, operation, etc. Web site did great on explaining and showing me different options. Site was very easy to navigate through. Just took me time to decide on which blind and options to go with. I love the blinds I decided on. Followed on line instructions on how to measure and when received they fit great. Love them!

Quality

Date of experience: December 16, 2024

Thumbnail of user davidm6658
Arkansas
2 reviews
0 helpful votes
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November 27th, 2024
Verified purchase

I needed to replace a bunch of blinds in a house I bought recently, so I bought from blinds.com. They are great blinds, and there are usually at a really good price. However, I forgot to order my valance, so it doesn't look as good as it could.

Quality

Date of experience: January 1, 2025

Thumbnail of user aprils1788
Indiana
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Website was easy to use. Customer service was knowledgeable and very nice, blind was a little thin but it fit and looks nice. I plan to buy a few more for the house. I will use this site again when purchasing.

Service
Quality

Date of experience: December 19, 2024

Thumbnail of user gregb1174
California
2 reviews
0 helpful votes
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November 2nd, 2024
Verified purchase
• Updated review

So how I must having the wrong measurements when I ordered the blind, it was exactly one inch to wide. I called and spoke to a very friend customer service person who took care of my issue. Blinds. Com replaced the blind with a new one the correct size at no expense to me. I was floored! It most likely was my error, but they were so nice and understanding and sent me the new blind and asked that I donate the blind that was the wrong size. I need up donating the original missed sized blind to Habitat for Humanity. I would highly recommend Blinds.com. Incredible hard to find customer service!

Service
Quality

Date of experience: December 11, 2024

Great product
February 18th, 2024
Verified site experience
• Previous review

Date of experience: February 18, 2024

Thumbnail of user howards820
Georgia
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

When we felt we may have made a mistake in he fabric we ordered, customer service offered to replace the drapes at no charge. The installer was able to install six large shades in less than an hour, very professionally.

Service
Quality

Date of experience: December 3, 2024

Thumbnail of user karens8410
Texas
1 review
0 helpful votes
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November 10th, 2024
Verified purchase

I had four cartons in the order and the first carton kept getting returned to N. Carolina to a UPS facility. It took over 3 weeks to get that one carton with my constant calling of UPS and speaking to upper management/supervisors to get the carton to me. It even made it to Texas and then UPS returned it to N. Carolina again. Frustrating but had nothing to do with manufacturer - just delivery service.

Quality

Date of experience: December 15, 2024

Thumbnail of user deborahe1046
Texas
1 review
0 helpful votes
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October 30th, 2024
Verified purchase
• Updated review

I've ordered from Blinds.com several times over the years and always a good experience. The last time, there was a minor defect in one of my blinds and they took care of it promptly! I wouldn't hesitate to order from them again!

Service
Quality

Date of experience: December 8, 2024

Great blinds and great price!
July 14th, 2024
Verified purchase
• Previous review

I've used Blinds.com in the past for office blinds. The experience was very enjoyable, so I'm using Blinds.com again for my new home! The cost was more than half what my builder was going to charge. Sweet deal!

Quality

Date of experience: July 4, 2024

All good with the order!
July 14th, 2023
Verified site experience
• Previous review

Date of experience: July 14, 2023

Thumbnail of user christiel204
Texas
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

We have used Blinds.com for all the blinds in our houses. They have quick and easy ordering and fast shipping. It's easy to measure if you go by the website instructions. The blinds we received are great quality for the money. Just what we were looking for.

Quality

Date of experience: December 16, 2024

Thumbnail of user shannonb2038
California
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Simple ordering and great quality products! All of our windows are now complete! Customer service is excellent if you have questions prior to placing your order. Issues post delivery are mitigated quickly.

Quality

Date of experience: November 26, 2024

Thumbnail of user maryl7603
New York
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

It was easy to do the order but the Roman shades were not an easy process to hang them. I was expecting they would be the typical hanging process for these type shades but it was not. I called customer services and I ended up having to hire someone to put them up for me off of home advisor after paying allot for these shades I had to pay over $200 to have them put up. The shades are also wrinkled and do not look good because of this and they have been hanging for over a week now. I will not buy from blinds.com again. I would have paid less to buy them locally with installation included and received them sooner without the wrinkles.

Service

Date of experience: December 12, 2024

Thumbnail of user aliciaa619
Kansas
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Service
Quality

Date of experience: December 17, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

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