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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    659
  • Quality
    2242

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Positive reviews (last 12 months): 94.5%
Positive
1,626
Neutral
41
Negative
53
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126,538 reviews

113
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How would you rate Blinds.com?
Top Positive Review

“Best blinds ever”

Danial J.
11/8/24

Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.

Date of experience: 12/13/24
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Top Critical Review

“Hard to Choose”

ALICIA A.
11/9/24

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Date of experience: 12/17/24
See critical reviews

Reviews (2,567)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (409) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user marciac441
Wisconsin
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

I thought I had measured properly. However, I reversed a one and a five when entering my information. My mistake! I was filled disappointment and had to reorder. The calming woman reassured me that she could help. My mistake blinds went to a donation spot. Win/win!

Service
Quality

Date of experience: September 15, 2024

Thumbnail of user robins1918
Kansas
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Lindsay was very helpful with verifying the measurements and items that we want for our dining room project. Pleased with the blinds, husband was able to quickly install

Quality

Date of experience: September 29, 2024

Thumbnail of user stephanieh2580
Colorado
1 review
0 helpful votes
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September 26th, 2024
Verified purchase
• Updated review

I had problems installing my blinds. The first time I called it didn't help but they did replace the blind that I damaged. The second time I called the assistant helped my before I tried to install a second time. I was very thankful.

Service
Quality

Date of experience: September 16, 2024

Website is easy to navigate and prices are great
August 8th, 2024
Verified site experience
• Previous review

Date of experience: July 29, 2024

Thumbnail of user nulln13655
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

Pricey, make it easier to repeat orders when I have ordered the product before and keep the same color options so I can match previous orders. Luckily similar color and design still available.

Quality

Date of experience: October 1, 2024

Pricey, make it easier to repeat orders when I have...
August 26th, 2024
Verified site experience
• Previous review

Pricey, make it easier to repeat orders when I have ordered the product before and keep the same color options so I can match previous orders

Date of experience: August 16, 2024

EXCELLENT PRODUCT
May 17th, 2022
Verified site experience
• Previous review

Date of experience: May 17, 2022

Thumbnail of user johnh10775
Texas
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Great customer service and great selection and prices...also superb online instructions and descriptions. Very good communication from company as to order status

Service
Quality

Date of experience: October 3, 2024

Thumbnail of user deborahh2821
Arkansas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Easy to order, perfect fit, and no problem to install! I have ordered from Blinds.com before. Their website is very easy to use and the order arrives in a timely manner!

Quality

Date of experience: October 1, 2024

Thumbnail of user micahc103
Georgia
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Going thru the process was very easy and concise. Although I'm meticulous, I paid to have the blinds professionally measured and installed. Totally worth it.

Quality

Date of experience: September 24, 2024

Thumbnail of user bradleyh259
Michigan
1 review
0 helpful votes
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September 24th, 2024
Verified purchase
• Updated review

Three of the blinds were not snapped in properly at the top and were bent I had to fix them to go to snap in and work properly. Why do I have to agree to have my review put on Facebook etc? I really don't think you like what I really had to say if I had to know it was going on Facebook.

Quality

Date of experience: September 14, 2024

To much back and forth
August 9th, 2024
Verified site experience
• Previous review

Date of experience: July 30, 2024

Easy to place order
April 18th, 2022
Verified site experience
• Previous review

Date of experience: April 18, 2022

Thumbnail of user susank2835
Wisconsin
4 reviews
0 helpful votes
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October 10th, 2024
Verified purchase

Organized site, easy to follow instructions to measure and easy to make selections for customization.
Fit perfectly, look beautiful, definitely keep the cold out!

Quality

Date of experience: September 30, 2024

Thumbnail of user gregorym1513
North Carolina
1 review
0 helpful votes
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October 27th, 2024
Verified purchase
• Updated review

So far so good. Box arrived in good condition, no damage. Instructions were fairly simple and straightforward. Would buy from again.

Quality

Date of experience: October 17, 2024

So far so good
September 12th, 2024
Verified site experience
• Previous review

Date of experience: September 2, 2024

Thumbnail of user davidr7573
Delaware
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

The screws provided and the quality of measurements on the valences and components is poor — the valence for the blinds is appx 1/2" too narrow — looks awful. Screws are cheap, strip easily. Boxes were beat up, showed up damaged, thankfully products OK. Overall the quality and QC is lacking. Also, the blinds are not to measurement, all are appx 1/2-1" too short.

Quality

Date of experience: September 17, 2024

Thumbnail of user amyh2739
Colorado
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

We ordered Levelor cellular shades which arrived in a reasonable amount of time. Had excellent input from one of the design consultants--very helpful. On delivery, a pull handle was missing from one of the boxes. We have connected with a CS person and one is being sent to us.

Service
Quality

Date of experience: September 11, 2024

Thumbnail of user melindam663
Germany
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Great quality faux wood blinds. They worked with us to get the right color, and we love the final choice of whitewashed. They also asked us to donate the first order to Habitat for Humanity, which we thought was a really nice idea, and we were happy to do so.

Service
Quality

Date of experience: September 8, 2024

Thumbnail of user nungb1
Florida
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Great products and loved how they wrapped up my project and labeled everything. I saved multiple configurations and purchase phases so I could execute them at different times.

Quality

Date of experience: September 25, 2024

Thumbnail of user brianc4357
Ohio
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Site tools made everything easy. I will be a repeat customer. Great sales available regularly. I checked other sites but won't even bother again.

Quality

Date of experience: October 8, 2024

Thumbnail of user graceg625
Texas
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

The customer service was great and the guide for how to measure and order online is very clear. One of the blinds I received initially had a tear in it, and customer service immediately sent a replacement. I am very happy with the overall quality of the blinds and the service received. The ONLY area of improvement I can think of is to make the paper installation instructions a bit more clear. The ones I received had no words, just pictures for installing them yourself. But after a few trial and errors, I figured it out.

Service
Quality

Date of experience: September 9, 2024

Thumbnail of user lorid957
Pennsylvania
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Great experience! Great customer service and follow up! Very helpful. The blinds are perfect in our living room. Thank you!

Service
Quality

Date of experience: October 8, 2024

Thumbnail of user candicez20
New York
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

It was a good shopping experience. I liked all of the different selections of blinds. I love the push up pull down from the top and bottom ones that I ordered. I have had wonderful compliments on them from family and friends. They are modern for my windows. No more curtains for my homes.

Quality

Date of experience: September 4, 2024

Thumbnail of user johnh6813
Washington
2 reviews
0 helpful votes
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September 13th, 2024
Verified purchase

It was pretty easy to determine what style I needed, how to measure properly and the site walks you right through how to order properly. There was some damage in shipping which was taken care of immediately and a new blind was shipped out, no questions asked. Great customer service!

Service
Quality

Date of experience: September 3, 2024

Thumbnail of user kamip
Oregon
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Love the product and quality. Not happy that it took almost 2 months to receive them. After 30 days, I'm not getting any updates of it shipping, I had to call customer service. Once I did that, I believe they got the ball rolling and I finally received them 2 1/2 weeks later.

Service
Quality

Date of experience: September 6, 2024

Thumbnail of user suef484
Georgia
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Easy to navigate through website - I ordered free color samples to be sure of color needed - received emails asking if I needed assistance - great customer service

Quality

Date of experience: September 28, 2024

Thumbnail of user marym8270
New York
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Custom made with lots of options. Sale price sold me. Color and texture of blind was as shown and described by company. Great quality and easy to install. Love how it looks and the amount of light it lets through. Everyone who sees it, compliments how great it looks. Very happy with product and service.

Quality

Date of experience: September 7, 2024

Thumbnail of user chrisq610
New York
2 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

Shopping was good, blinds are excellent. Very easy to install, measure 2-3 times to be sure of size and you won't have a problem.

Quality

Date of experience: October 6, 2024

Thumbnail of user debrah1096
Missouri
2 reviews
0 helpful votes
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September 28th, 2024
Verified purchase
• Updated review

They were delivered within the timeframe stated, but the web site did not show any status updates.
The material is nice, just a bit darker than it looked on-line.

Quality

Date of experience: September 18, 2024

Fast and easy and a fair price
August 11th, 2024
Verified site experience
• Previous review

Date of experience: August 1, 2024

Thumbnail of user davidp6643
Florida
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Excellent Quality. My local place wanted $ 1340. Blinds.com charged me 33% of that. Most important part, wife loves it. Already told all my friends about Blinds.com.

Service
Quality

Date of experience: September 18, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

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Blinds.com Customer Service
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