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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    659
  • Quality
    2242

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Positive reviews (last 12 months): 94.5%
Positive
1,626
Neutral
41
Negative
53
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126,538 reviews

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How would you rate Blinds.com?
Top Positive Review

“Best blinds ever”

Danial J.
11/8/24

Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.

Date of experience: 12/13/24
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Top Critical Review

“Hard to Choose”

ALICIA A.
11/9/24

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Date of experience: 12/17/24
See critical reviews

Reviews (2,567)

Rating

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Reviews that mention popular keywords

customer service (409) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user garyh2540
Colorado
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

For a number of years I have purchased blinds from Blinds.com and everytime I am impressed with their products, service and price. Always a great outcome!

Quality

Date of experience: September 24, 2024

Thumbnail of user pamelam2807
Ohio
1 review
0 helpful votes
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October 25th, 2024
Verified purchase
• Updated review

The color was not what I expected however the blinds were made well. I had to call customer service. The person I spoke with was great

I had to call regarding the color. The customer service rep was very nice and helpful. I was told the blinds would be replaced with no addition charge to me

Service
Quality

Date of experience: October 15, 2024

Difficult to find size of brackets
September 9th, 2024
Verified site experience
• Previous review

Date of experience: August 30, 2024

Thumbnail of user davidf5288
New York
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Easy so far hope it works well blinds look great, we will be placing an additional order here soon hope all is well thanks again

Quality

Date of experience: October 7, 2024

Thumbnail of user linhh14
California
2 reviews
0 helpful votes
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October 17th, 2024
Verified purchase
• Updated review

Everything went as expected and color, size and quality of the blinds were great. It was easy to install and look lovely in my home.

Quality

Date of experience: October 7, 2024

It was pretty easy
August 31st, 2024
Verified site experience
• Previous review

Date of experience: August 21, 2024

Thumbnail of user sandrac2510
Louisiana
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase
• Updated review

Great Product. Have enjoyed the blinds I own. Great selection and prices. My only real complaint is I can't use the balance that came with it as it's much different than the 2 other blinds on the same wall and prefer cords instead of wand.

Quality

Date of experience: September 2, 2024

Great service and blinds
December 1st, 2023
Verified site experience
• Previous review

Great service and blinds. Excellent prices and customer service.

Date of experience: December 1, 2023

Very easy toMeasure and order
November 15th, 2023
Verified site experience
• Previous review

Very easy to
Measure and order. 3 rd order I have placed recently. Very pleased with shipment and quality of blinds

Date of experience: November 15, 2023

Very easy selection and easy checkout
November 6th, 2023
Verified site experience
• Previous review

Very easy selection and easy checkout. Have ordered same blinds before and very pleased.

Date of experience: November 6, 2023

Very easy shopping and great choices and prices
November 3rd, 2023
Verified site experience
• Previous review

Very easy shopping and great choices and prices. Really like my last blinds I recently bought.

Date of experience: November 3, 2023

I may have ordered fromYou several years ago but my...
August 27th, 2023
Verified site experience
• Previous review

I may have ordered from
You several years ago but my sister just ordered from u recently and recommended you and your prices are great.

Date of experience: August 27, 2023

Thumbnail of user ryank1180
Texas
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Build an estimate tool is great, would be nice to have the option to compare colors across different blind types. I was trying to match Blackout curtains for a bedroom with light-filtering blinds for a living room/office and was having trouble. This would be helpful!

Quality

Date of experience: September 2, 2024

Thumbnail of user jackies1021
Florida
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

I've ordered blinds thru you before and was very happy with them. Your order system is very easy to use and navigate.
The new blinds I ordered fit perfectly and look fantastic! They are even saving me money on my electric bill!

Quality

Date of experience: August 30, 2024

Thumbnail of user lindac5796
Texas
1 review
0 helpful votes
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October 17th, 2024
Verified purchase
• Updated review

I ordered a Bali shade for my bathroom window. I love that it lets in a great deal of light but provides privacy. And it was easy to install.

Quality

Date of experience: October 7, 2024

Pretty clear step by step instructions
September 2nd, 2024
Verified site experience
• Previous review

Date of experience: August 23, 2024

Thumbnail of user marcow73
Connecticut
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Vertical blind.
Simple to install. Takes some patience for the bottom chain to space out the single strips.
Looks nice and works well.
The basic model. White S plastic with structured surface is great for our patio door.
Solid, pet friendly. Withstands the use. Easy to clean.
Large selection. Switching between the different option could be more user friendly.

Quality

Date of experience: August 28, 2024

Thumbnail of user jamesm10837
Virginia
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I just wanted to place a repeat order and your website did not offer this option. Your chat option was just a waste of time because I had to sit and wait at least 15 minutes for someone to respond. When I asked about just repeating my last order, they just sent me back to your website, where I had to figure out what I had ordered previously.

Quality

Date of experience: September 3, 2024

Thumbnail of user joyceb1406
California
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

Thank you for making it so easy and with such great instructions. I feel very confident that I got it right. Not only that, but the blinds fit each window perfectly. They are so easy to use and look so nice! Gives me the privacy I want, but also lets in the sunlight when I want it. Love them!

Quality

Date of experience: September 2, 2024

Thumbnail of user kp506
California
1 review
0 helpful votes
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September 10th, 2024

I've had these shades for exactly five months. The fabric on the sides is already starting to fray. Worse than that is the fact that the chain broke. I called and waited on hold (there is no way to email the company anymore). After a long hold, they agreed to send me a new chain after I sent them pictures documenting the fact that the chain broke (in case I'm in the blind-chain-collection business). There were no instructions on installing a new chain, and I had to take apart everything, further fraying the fabric (now stuck because I can't roll up the blinds without a chain). Without instructions on how to re-install the new chain, I'm stuck. There are no videos or tutorials on my particular model. The quality was a disappointment. Five months, really?

Date of experience: August 31, 2024

Thumbnail of user laurenp877
North Carolina
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Blinds.com had our original order from many years ago and we were able to reorder and upgrade with ease. We called with a few questions and the people we spoke with were very personable. The samples they sent helped us choose the right color and we were able to get them at a great price too. When the blinds came they fit perfectly, were easy to install and look fantastic!

Quality

Date of experience: September 1, 2024

Thumbnail of user bradleyk242
Michigan
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Very easy to order blinds and the install was also simple. I love the top down bottom up blinds design used for the smaller windows but the large ones are also nice just the top ropes are in your view when you pull the top down.

Quality

Date of experience: September 4, 2024

Thumbnail of user jennifers6264
Maryland
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

I loved that I could input the size I needed and the site calculated that cost for many different options! It was very convenient and made shopping easier.

Quality

Date of experience: September 23, 2024

Thumbnail of user stevenp2267
Oregon
1 review
0 helpful votes
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October 17th, 2024
Verified purchase
• Updated review

Very efficient and the blinds are great. Fit perfectly. I love the top-down-bottom-up function so we can have light and still privacy.

Quality

Date of experience: October 7, 2024

Very efficient
August 30th, 2024
Verified site experience
• Previous review

Very efficient. Would have liked a little more detail on mountingl

Date of experience: August 20, 2024

Thumbnail of user paulp2795
Delaware
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I placed an order for 3 blinds. When they came in I realized that I made a mistake concerning the size of 2 out of 3 blinds. Customer service was so kind and walked me through the process not only with the measurements but with the cell size. They sent me samples of different cell sizes and colors and no cost. When I called back to order the replacements, once again customer service treated me very kindly. I received the new product and I installed it. Wow...what a great product, customer service and company. I will definitely be using them again and will let all my friends know of the experience. Great Job!

Service
Quality

Date of experience: September 1, 2024

Thumbnail of user donaldm281
Arizona
3 reviews
1 helpful vote
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October 3rd, 2024
Verified purchase
• Updated review

Easy to order, instructions how to measure very good, delivery came before estimated delivery date.
Easy to install. Packaged very well to protect blind.
A very good transaction

Quality

Date of experience: September 23, 2024

Good Instructions
February 21st, 2023
Verified site experience
• Previous review

Date of experience: February 21, 2023

Very good instructions, easy to follow through the...
February 9th, 2023
Verified site experience
• Previous review

Very good instructions, easy to follow through the order process

Date of experience: February 9, 2023

Thumbnail of user sharonc3047
Washington
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I think my title says it all. The blinds are also easy to install so I did it myself. Blinds.com is now my go-to company for window blinds!

Service
Quality

Date of experience: October 9, 2024

Thumbnail of user juliaa172
Arizona
2 reviews
0 helpful votes
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September 9th, 2024
Verified purchase
• Updated review

We've used Blinds.com in the past to purchase shades for our entire home. We just had a new window installed and purchased the Bali Blackout Shades. We love the shades, but we're disappointed in the how the blinds retract. The classic drawstring option was not available for the size we chose, so we selected the Continuous Cord Loop and it's difficult to use compared to our other shades. Please bring back this option!

Quality

Date of experience: August 30, 2024

We love blinds.com!
March 6th, 2023
Verified site experience
• Previous review

We love blinds.com! It makes buying blinds so easy!

Date of experience: March 6, 2023

Thumbnail of user berthad71
Florida
1 review
0 helpful votes
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October 12th, 2024
Verified purchase
• Updated review

Great variety to choose from. Easy to look at different options.
Excellent instructions on self measuring. Reasonable prices.

Service
Quality

Date of experience: October 2, 2024

Easy to find items online
May 26th, 2024
Verified site experience
• Previous review

Date of experience: May 16, 2024

Thumbnail of user angelac2809
Florida
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Easy to install, easy to order. Great prices. I highly recommend Blinds.com. You will not be disappointed. Only had one issue. One blind was missing hardware. They were very helpful getting new one ordered.

Quality

Date of experience: August 28, 2024

Thumbnail of user darlenep508
Maryland
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Very user friendly! Great pricing.
Happy with my shade. I am just a little disappointed that I didn't order 2 sided color on my shade. I know better for next time.

Quality

Date of experience: September 18, 2024

Thumbnail of user mariah2221
Florida
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Excellent blinds. We had ordered the same ones 8 years ago for other bedrooms and we only had an issue with one recently. We just ordered the same because they are great!

Quality

Date of experience: September 21, 2024

Thumbnail of user christyx7
Nevada
5 reviews
0 helpful votes
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October 10th, 2024
Verified purchase

I have ordered in the past and love these blinds! They fit well and were easy to install. A little deeper than I expected, but still worked.

Quality

Date of experience: September 30, 2024

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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

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