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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,565 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    659
  • Quality
    2240

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Positive reviews (last 12 months): 94.5%
Positive
1,625
Neutral
41
Negative
54
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126,538 reviews

113
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How would you rate Blinds.com?
Top Positive Review

“Best blinds ever”

Danial J.
11/8/24

Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.

Date of experience: 12/13/24
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Top Critical Review

“Hard to Choose”

ALICIA A.
11/9/24

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Date of experience: 12/17/24
See critical reviews

Reviews (2,565)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (408) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user juliew1937
Pennsylvania
1 review
0 helpful votes
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September 21st, 2024
Verified purchase
• Updated review

Jared Reeve was very helpful. He answered all of my questions and helped me to develop a quote. Our blinds are exactly as described and fit perfectly.

Quality

Date of experience: September 11, 2024

Jared Reeve was very helpful
August 5th, 2024
Verified site experience
• Previous review

Jared Reeve was very helpful. He answered all of my questions and helped me to develop a quote.

Date of experience: July 26, 2024

Thumbnail of user kristinc530
Minnesota
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Simple and affordable! Loved the colors we could pick from, which ended up matching our wood trim perfectly in our house!

Quality

Date of experience: September 29, 2024

Thumbnail of user debbyh104
Arizona
2 reviews
0 helpful votes
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October 4th, 2024
Verified purchase

Great product and service. I am pleased with the measurements and sturdiness of the blinds.I will definitely recommend the company to friends and family.

Quality

Date of experience: September 24, 2024

Thumbnail of user kennethp1162
Canada
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Awesome Experience! Ordered the blinds and the experience was amazing. The manufacturing and shipping was warp speed.

Extremely satisfied!

Quality

Date of experience: October 9, 2024

Thumbnail of user marthah1518
Oklahoma
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Very easy to order I wish I would have gotten a sample first. My fault, other than that the fit was perfect and they completed my room.

Quality

Date of experience: September 29, 2024

Thumbnail of user johnm15243
Texas
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Straight forward website that includes all options for Bali Shades. Most other sites offer a limited selection of options.

Service
Quality

Date of experience: September 29, 2024

Thumbnail of user shereew62
Canada
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Easy to get material samples and easy to understand measuring instructions. I love my Roman Shades, they are beautiful. Price was also in my budget.

Quality

Date of experience: October 6, 2024

Thumbnail of user johnm14759
Rhode Island
1 review
0 helpful votes
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September 6th, 2024
Verified purchase
• Updated review

Good experience overall but the manufacturer (Levolor) sent two of the same color when they were supposed to be different. Blinds.com rectified the issue and all is well. Will use again in the future.

They took care of the issue and were easy to work with.

Service
Quality

Date of experience: August 27, 2024

I was trying to order blinds that matched past orders
July 19th, 2024
Verified site experience
• Previous review

I was trying to order blinds that matched past orders. Looking at past orders through my account lacks substantive details - for instance, the quantity of any items ordered. Also, I previously purchased Linen Light Gray Levolor blinds. I could not find any reference to this color other than my confirming email from my 2021 order and my order history. There was no information as to whether this color was discontinued or what.

Date of experience: July 9, 2024

Thumbnail of user arvindp33
Tennessee
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Good customer service. They have abundant choices to pick from. Easy to understand instructions and videos so you don't get stuck with product.

Service
Quality

Date of experience: September 28, 2024

Thumbnail of user laurenl1022
California
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Using the website is such a seamless experience. I was able to view each type of window covering, with detailed information regarding the selections and features within each type. It helped to have that information when it came time to select samples. My samples arrived quickly, and there wasn't a single one I was disappointed with. I LOVE the wide range of options. When it came time to order, that process was simple too. My blinds arrived in perfect condition, fit beautifully, and look amazing!

Quality

Date of experience: August 29, 2024

Thumbnail of user andyi88
Colorado
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Easy process. I have had excellent service with these great blinds in the past and they have always fit like a glove. They are also easy to install.
Andy A.

Quality

Date of experience: September 17, 2024

Thumbnail of user celsoc18
Texas
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

Quick and easy buying. Very easy installation. Blinds fit perfectly in the windows. Neutral color is perfect for the bed room.

Quality

Date of experience: October 5, 2024

Thumbnail of user kathrynb1140
Colorado
1 review
0 helpful votes
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September 11th, 2024
Verified purchase
• Updated review

Brian was extremely helpful with my order. He was very professional and patient. The blinds arrived in a timely matter and I was able to get them installed by a local professional installer.
I am very happy with my new blinds.

Quality

Date of experience: September 1, 2024

Love that I can get free samples quickly before ordering
August 6th, 2024
Verified site experience
• Previous review

Date of experience: July 27, 2024

Thumbnail of user tammym1321
North Carolina
2 reviews
0 helpful votes
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September 1st, 2024
Verified purchase
• Updated review

My previous two experiences with you have been 5 star. This one has not. My blinds were delivered last week without prior shipping notification. I had to alter my plans and drive to the home to get them inside as rain was predicted -- this is a vacation home, not primary residence. The next day I received a text with a link to select three installation preferences. I filled out and submitted the form. That was a week ago, and I have heard nothing. I have no idea as to the quality or fit of these products; therefore, I will hold off on any further ratings.

Date of experience: August 22, 2024

Website is easy to navigate
July 18th, 2024
Verified site experience
• Previous review

Website is easy to navigate. Instructions are clear.

Date of experience: July 8, 2024

Order process is easy
April 14th, 2023
Verified site experience
• Previous review

Order process is easy. I received a rapid response to my request for samples. Thank you.

Date of experience: April 14, 2023

Great info for measuring windows
March 2nd, 2022
Verified site experience
• Previous review

Great info for measuring windows. Free samples arrived quickly.

Date of experience: March 2, 2022

Thumbnail of user laurir41
Arizona
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

It's very easy to find what your looking for on the website and my blinks fit perfect. They are very easy to install. Love the look!

Quality

Date of experience: October 6, 2024

Thumbnail of user onnok
California
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

I have used blinds.com for multiple shade projects in my house. The quality is solid for the pricing, and I love that they have frequent sales.

Quality

Date of experience: October 6, 2024

Thumbnail of user marys7297
Tennessee
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

So many choices! Glad I had a coupon for discount on 4 woven custom sized blinds. Will be buying more after the first order arrives.

Quality

Date of experience: October 7, 2024

Thumbnail of user krisztinac
Florida
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Excellent experience. My forth house ordering all blinds from blinds.com. They have wonderful customer service and high quality products. Highly recommend

Service
Quality

Date of experience: September 19, 2024

Thumbnail of user laureln48
California
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Great website - easy checkout and perfect fit. Arrived on time and well packaged. Would definitely order from them again.

Quality

Date of experience: September 27, 2024

Thumbnail of user nicolet1483
Washington
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Very easy way to order blinds, great website. Blinds were very easy to install and look beautiful. Very pleased with the quality and craftsmanship. Will continue to purchase all blinds through this company. I have more windows that need blinds.

Quality

Date of experience: August 31, 2024

Thumbnail of user robertm10285
Texas
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

As a repeat customer, I find Blinds.com to be a great place for window coverings of all types.

We have ordered window coverings of all types from Blinds,com and never been disappointed!

Date of experience: September 18, 2024

Thumbnail of user janf394
Arizona
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Easy to use website. Finding what I wanted was super easy. I liked that there was measuring information to follow so that things were accurate.

Quality

Date of experience: October 6, 2024

Thumbnail of user michaelr7266
Colorado
1 review
0 helpful votes
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September 21st, 2024
Verified purchase
• Updated review

Slightly difficult when ordering different colors, but what I ordered fir perfectly and are very nice blinds. I would definitly order these again. Thanks.

Quality

Date of experience: September 11, 2024

Slightly difficult when ordering different colors
August 7th, 2024
Verified site experience
• Previous review

Date of experience: July 28, 2024

Thumbnail of user vittorial6
New York
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Very easy to shop...fantastic blinds! My whole house has your blinds…love the look, clean & stylish. Nice people, recommend touting everyone

Service
Quality

Date of experience: September 25, 2024

Thumbnail of user patriciaw3123
Pennsylvania
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

Good site fair prices
Haven't been able to install due to husband injury. Hope they fit and look good as they look good in the package

Quality

Date of experience: October 5, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

Company Representative

Thumbnail of user socialc2
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Blinds.com Customer Service
Typically does not respond to reviews

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