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    Blinds.com

2024 SITEJABBER AWARD

Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,565 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    659
  • Quality
    2240

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Positive reviews (last 12 months): 94.5%
Positive
1,625
Neutral
41
Negative
54
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126,538 reviews

113
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How would you rate Blinds.com?
Top Positive Review

“Best blinds ever”

Danial J.
11/8/24

Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.

Date of experience: 12/13/24
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Top Critical Review

“Hard to Choose”

ALICIA A.
11/9/24

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Date of experience: 12/17/24
See critical reviews

Reviews (2,565)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (408) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user dorothyk946
Michigan
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

I couldn't believe how great my blinds are. Top quality material. I will order again. I would like to have an option to order a white plug or a black plug in the future.

Quality

Date of experience: September 19, 2024

Thumbnail of user michaelc4439
Virginia
2 reviews
0 helpful votes
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September 5th, 2024
Verified purchase

Love the customize select, free shipping and great discount! Nice varied selection with different choices to accommodate personal tastes. The shipping was very reasonable especially since the blinds are customize.

Quality

Date of experience: August 26, 2024

Thumbnail of user nancyg3061
Minnesota
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

We have had them up for a couple of weeks and are enjoying.
My husband installed them fairly easily even though he is recovering from a torn rotator cuff. We measured a lot.

Quality

Date of experience: September 14, 2024

Thumbnail of user sherryt555
Colorado
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Good thank you very much goodbye goodness goodbye goodness gracious
This is ridiculous ridiculously stupid to have to use 100 letters goodbye

Quality

Date of experience: October 4, 2024

Thumbnail of user stevenk1731
North Carolina
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Very easy to use website and great deals! Value was exceptional. Was quoted thousands higher with different companies. My costs with Blinds.com included measuring and installation for significantly less than competitors.

Quality

Date of experience: August 20, 2024

Thumbnail of user theresew49
New Mexico
2 reviews
0 helpful votes
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September 8th, 2024
Verified purchase

Clayton was very helpful in locating an archived order of mine so I could closely match blinds I've had for several years. Hoping the new blind will be close to perfect!

Happy with everything, thank you.

Quality

Date of experience: August 29, 2024

Thumbnail of user kirkk160
California
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

For the cost of all the blinds, I would think they would not be so cheap looking. The stick to open up and close the blinds is very still on some.

Quality

Date of experience: October 2, 2024

Thumbnail of user kathyo404
South Dakota
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Have not gotten blinds installed yet but the color and quality met my expectations. Will definitely order when building our new home.

Quality

Date of experience: October 3, 2024

Thumbnail of user lancee90
Colorado
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Once I found out which products were on sale, everything went smoothly. Although retired 18 years now, I was in the window coverings business for 40 years, so was interested in how your products compare with those that I sold. In a word, they were excellent and at a price lower than what I paid for wholesale back in the 1980s through 2005. My only wish is that I had more windows to do.

Service
Quality

Date of experience: August 21, 2024

Thumbnail of user cherylo486
North Carolina
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

Easy to order they have a great way to help you measure your windows. Everything is spelled out for you and they make the process super easy!

Quality

Date of experience: October 1, 2024

So easy to order and the blinds and shades are wonderful
January 15th, 2024
Verified site experience
• Previous review

Date of experience: January 15, 2024

So easy to order they take you step by step through...
November 1st, 2023
Verified site experience
• Previous review

So easy to order they take you step by step through the process

Date of experience: November 1, 2023

Thumbnail of user kathyp1457
Wisconsin
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Sterling was very helpful from your design center. When I got my blinds they were what I had hoped for as a match color wise. The mechanisms were somewhat different, but all is good.

Quality

Date of experience: September 4, 2024

Thumbnail of user brendat1460
New York
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

The blind was wider in depth due to no cord to raise and lower. The new mechanism was easier to use. Thankful to Kitty in customer service, talked me into trying the installation as she thought I would like this type better. She was right and I will order again. Give her a raise. She was very professional and kind as I was a little upset.

Service
Quality

Date of experience: August 23, 2024

Thumbnail of user erikj220
California
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Good and easy online purchase I would definitely buy again in the future thank you for everything I hope you guys have a great day and

Quality

Date of experience: September 29, 2024

Thumbnail of user dawnh1355
Connecticut
1 review
0 helpful votes
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September 1st, 2024
Verified purchase
• Updated review

It was easy to use this website. The price was competitive. I'm a designer and see pricing on a regular basis. Easy to install but one of the wands broke off the day after it was installed. I ordered a replacement but concerned it will happen again as they sent the same cheap wand. It's on the designer 2" faux wood cordless blind. Also, the Levolor decorative facia was too short by an inch. The blind is inside mount but the facia projects proud of the casing and is too short to cover the bracket. I'm waiting for a replacement.

I hopeful all issues will be resolved.

Service
Quality

Date of experience: August 22, 2024

It was easy to use this website
July 14th, 2024
Verified site experience
• Previous review

Date of experience: July 4, 2024

Thumbnail of user briang2563
Missouri
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Just like the previous blinds I ordered before, they were well made and suitable for my needs! They come fully assembled and ready to put in place.

Quality

Date of experience: September 22, 2024

Thumbnail of user sherrys1219
Maryland
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Was a little difficult navigating the website, I was finally able to make my order. I have an issue with the wands on (3) of my blinds.

Service
Quality

Date of experience: September 30, 2024

Thumbnail of user pamj175
Texas
2 reviews
0 helpful votes
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August 25th, 2024
Verified purchase
• Updated review

I placed my order with the help of a terrific customer service agent. Scheduling window measurement and installation of my new blinds was very easy (and actually happened more quickly than predicted. How often does that happen?!) All blinds arrived in perfect condition.

Quality

Date of experience: August 15, 2024

Website is easy to navigate
July 11th, 2024
Verified site experience
• Previous review

Date of experience: July 1, 2024

Thumbnail of user briant1960
California
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase
• Updated review

Blinds.com was a great experience from finding the right type to finding the right color. The website helped me with measuring and installation. Shipping was reasonable fast for something custom built for each window.

Quality

Date of experience: August 24, 2024

Great website!
July 17th, 2024
Verified site experience
• Previous review

Date of experience: July 7, 2024

Thumbnail of user keiths1616
Kansas
1 review
0 helpful votes
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October 1st, 2024
Verified purchase
• Updated review

The order was exactly like I ordered it. I'm 77 years old. Thought it might be more of a job than I could do, but they went up easy

Quality

Date of experience: September 21, 2024

Good great ok
August 17th, 2024
Verified site experience
• Previous review

Date of experience: August 7, 2024

Thumbnail of user davide3175
Wyoming
2 reviews
0 helpful votes
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September 5th, 2024
Verified purchase
• Updated review

Everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine

Quality

Date of experience: August 26, 2024

It was okay but could have been better
July 19th, 2024
Verified site experience
• Previous review

Date of experience: July 9, 2024

Thumbnail of user kathleenp1658
Utah
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Easy peasy online ordering and friendly phone staff if needed. This is my second purchase from Blinds.com and both orders were smooth and perfect.

Quality

Date of experience: September 27, 2024

Thumbnail of user rossb397
Nevada
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Easy to navigate, good pricing and the product works as advertised. I'm a satisfied customer and will return and buy more if I ever need to.

Quality

Date of experience: September 27, 2024

Thumbnail of user peterh2618
New York
1 review
0 helpful votes
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September 1st, 2024
Verified purchase
• Updated review

I'm happy with the final product now that it's installed, but unfortunately the ordering and delivery process were very frustrated. My order coincided with a storm in Texas that shut down the customer service center for many days. There was no email or online way to get any help, which left me incredibly frustrated when I finally did get someone on the phone, they couldn't even track my order or tell me if it was coming or not. They gave me about 10% back on the order, which made those shakes a little more tolerable. At the end of the day, like I said, I'm happy with what I got, but I probably wouldn't order from them again because having no way to do email or online support in 2024 it's just not acceptable and not who I'm willing to give my business to

See above

Service
Quality

Date of experience: August 22, 2024

Pretty good
July 18th, 2024
Verified site experience
• Previous review

Date of experience: July 8, 2024

Thumbnail of user patn239
Hawaii
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

I've been ordering from Blinds.com for many years and love the product and the service. I recommend their blinds to family and friends.

Quality

Date of experience: September 29, 2024

Thumbnail of user stevens4097
Wisconsin
2 reviews
0 helpful votes
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August 27th, 2024
Verified purchase

The blind seems to be of good quality, I would not give it excellent since the bottom rod is not center in blind and it took almost an extra 3 weeks over estimated time. So with almost 7 week turn around I would expect perfection.

Quality

Date of experience: August 17, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

Company Representative

Thumbnail of user socialc2
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Blinds.com Customer Service
Typically does not respond to reviews

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