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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    658
  • Quality
    2234

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Positive reviews (last 12 months): 94.5%
Positive
1,619
Neutral
41
Negative
54
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126,503 reviews

113
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How would you rate Blinds.com?
Top Positive Review

“Best blinds ever”

Danial J.
11/8/24

Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.

Date of experience: 12/13/24
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Top Critical Review

“Hard to Choose”

ALICIA A.
11/9/24

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Date of experience: 12/17/24
See critical reviews

Reviews (2,559)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (408) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user marieh985
Colorado
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

It was good to see that my previous order was still listed. So I was able to reorder the same product with a different lift system. The first one fell apart.

Quality

Date of experience: August 9, 2024

Thumbnail of user sandraj1628
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Great measuring information and easy to order! Also very easy to install with excellent and clear instructions. I will use you again.

Quality

Date of experience: September 1, 2024

Thumbnail of user katec494
California
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Wow. That was so easy and pleasant to do over the phone. THANK YOU! I was dreading it, but that was great. I barely had to think. They just took care of it.

Quality

Date of experience: August 12, 2024

Thumbnail of user ricardom629
California
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Easy, quick and efficient ordering. When they tell you to add those extra 3 inches they really mean it! I learned the hard way but they made up for it! Amazing quality quick delivery and awesome customer service!

Service
Quality

Date of experience: July 8, 2024

Thumbnail of user kathleenc2241
Ohio
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

We ordered new blinds ahead of window replacement as we've ordered blinds.com cellular shades for 5 other windows in the past and they were excellent. (Unfortunately the window company is not as accurate as blinds.com!) I'm trusting that the same accurate order, etc is in the box! I like blinds.com so much I just referred my mother in law to your site. The website is super easy to use--just measure, put the numbers in the appropriate spots, order the material you want, and boom! They are also easy to install.

Quality

Date of experience: July 4, 2024

Thumbnail of user elizabetho1049
Missouri
2 reviews
0 helpful votes
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July 27th, 2024
Verified purchase

Easy and great choices with good prices. I loved the color and style options. We installed them without any problems. I don't understand why I need to add more words to this review because I said all I needed to say.

Quality

Date of experience: July 17, 2024

Thumbnail of user victoriad929
North Carolina
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Exactly as described and ordered! Very pleased! Easy to order, quick shipping, overall great experience! Getting ready to order for the other windows!

Quality

Date of experience: August 7, 2024

Thumbnail of user cherylh1750
Virginia
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Got blinds as ordered. Shipped fairly quickly and satisfied with quality for the price. Would definitely order again.

Quality

Date of experience: September 2, 2024

Thumbnail of user johnm14782
Pennsylvania
1 review
0 helpful votes
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September 8th, 2024
Verified purchase
• Updated review

I have ordered quite a few sets of blinds from this company and I have had no issues. I will continue to do business with them.

Service
Quality

Date of experience: August 29, 2024

Previous buyer
July 25th, 2024
Verified site experience
• Previous review

Previous buyer. Great service. Quality product. My go-to place for blinds.

Date of experience: July 15, 2024

Thumbnail of user marka2233
Idaho
2 reviews
0 helpful votes
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July 18th, 2024
Verified purchase
• Updated review

So easy! I just keep coming back! My initial Purchase was for 12 different size black out blinds with a combination of top down bottom up and just bottom up and two Door Windows They got every one of them right! Wow! So I just ordered one more for a window we thought would benefit from it and of course a perfect fit!

Quality

Date of experience: July 8, 2024

Quick and easy!
April 25th, 2023
Verified site experience
• Previous review

Quick and easy! REMEMBER TO ADD YOUR PROMO CODE!

Date of experience: April 25, 2023

Very thorough instructions
June 14th, 2022
Verified site experience
• Previous review

Very thorough instructions. Easy editing. Great Price!

Date of experience: June 14, 2022

Thumbnail of user malissar12
Florida
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

My original order did not turn out like I thought, lessoned learned always get samples.
Company was awesome, sent me samples and sent a new blind in record time. I will be buying all my window treatments here!
Thank you

Service
Quality

Date of experience: July 8, 2024

Thumbnail of user jessican1545
New Jersey
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Lots of helpful information for measuring and in general. I accidentally ordered the wrong size and contacted customer service in a timely matter to cancel. They were able to accommodate my request no problem and the refund was issued back to my account.

Service
Quality

Date of experience: July 9, 2024

Thumbnail of user patrickb1928
California
1 review
0 helpful votes
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September 9th, 2024
Verified purchase
• Updated review

The website is easy to use. Everything matches as described and was easy to install. Best all around in price and service. Thank you!

Quality

Date of experience: August 30, 2024

Easy web-sight navigation
July 23rd, 2024
Verified site experience
• Previous review

Date of experience: July 13, 2024

Thumbnail of user suzanb44
Washington
1 review
0 helpful votes
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July 21st, 2024
Verified purchase
• Updated review

We have ordered from Blinds.com three times. The first set of blinds we ordered lasted ten years(!).After ordering our second set that I didn't realize were very sheer, I called and let the customer service worker know I needed to replace them with something with more coverage. He helped me understand my options and offered to replace the too sheer option with another set that was light blocking. There was a charge to replace them, and it really was my error, not Blinds.com's fault, so I was fine with that. Each of the three sets we have ordered are a solid product. They arrive quickly and are packed well for shipping. We are more than satisfied with the product and the shopping experience. See you again in 10 years!

The worker who helped me was gracious, very helpful, and a great communicator.

Service
Quality

Date of experience: July 11, 2024

Great options just not sure I'm measuring right!
June 5th, 2024
Verified site experience
• Previous review

Date of experience: May 26, 2024

Easy to follow ordering instructions
July 9th, 2023
Verified site experience
• Previous review

Easy to follow ordering instructions -- I look forward to receiving my blinds.

Date of experience: July 9, 2023

Thumbnail of user mandys256
Pennsylvania
1 review
0 helpful votes
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September 6th, 2024
Verified purchase
• Updated review

Have bought from Blinds.com before and have been very happy. This time we are remodeling the bathroom and went with them again.

Quality

Date of experience: August 27, 2024

Great experience
January 11th, 2023
Verified site experience
• Previous review

Date of experience: January 11, 2023

Thumbnail of user judym1673
New York
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase
• Updated review

Did a whole cottage with your blinds and was very happy. I am now doing my home with your blinds and and the 6th one I have bought for this house sticks out from window and leaves gaps on side. And it is a bathroom where you need privacy.

Service
Quality

Date of experience: July 13, 2024

Chatted with one of your people and they were able...
March 5th, 2023
Verified site experience
• Previous review

Chatted with one of your people and they were able to quickly find what I had ordered before which made it so much easier for me. Thanks Abe!

Date of experience: March 5, 2023

Thumbnail of user lisal3859
California
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Easy ordering and installation process!
Fits perfectly! The only issue was I thought I ordered the blinds that just snapped in the window seal but when arrived has brackets to drill. A little disappointed with that but made it work!

Quality

Date of experience: July 1, 2024

Thumbnail of user dorisb1064
Arizona
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Unfortunately my order took several weeks longer due to the hurricane that occurred shortly after I placed my order -- no fault of Blinds.com. Blinds arrived well-packaged but I had to go online to print out the instructions to install them. Installation was easy.

Quality

Date of experience: July 8, 2024

Thumbnail of user gailf393
Pennsylvania
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

The shopping experience was fine. Delivery time was okay as well. The shipper could have done better with handling the boxes. The product is adequate but not as nice as other blinds that I have gotten the past which were obviously a different brand and most likely more expensive.

Service
Quality

Date of experience: July 3, 2024

Thumbnail of user raymondw743
Utah
2 reviews
0 helpful votes
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July 26th, 2024
Verified purchase

Blinds are very nice. We ordered 9 different ones. One came without the hardware and we had to call and order them. It took 5 hours to get someone on the phone. And when it came all the parts weren't there. Had to go through same process again. Took 3 weeks. Also we
Ordered 2 blackout cellular shades and neither one shuts down to the bottom. They leave a 2 inch gap.

Service
Quality

Date of experience: July 16, 2024

Thumbnail of user frankn936
Washington
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Good so far. Blinds received early and were excellent quality. Perfect fit and very easy to install myself. Would certainly buy here again!

Quality

Date of experience: August 20, 2024

Thumbnail of user andreag1343
Florida
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

So easy to order. Product was super easy to install (with the right tools) and beautiful looking blinds. I was able to install blinds in my whole house in about 4 hours

Quality

Date of experience: August 11, 2024

Thumbnail of user devinm270
New York
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Piece of cake! Too many options that all look the same though on the website... Would be nice to have some better filters, or educational materials would be helpful (some quick videos) about the different material types, etc.

Quality

Date of experience: July 2, 2024

Thumbnail of user gwenh217
New York
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Website and ordering was easy. Product came pretty quickly and communication was good.
Cost was very reasonable and for the price the quality is good.

Quality

Date of experience: August 11, 2024

Thumbnail of user michaelae23
Connecticut
2 reviews
0 helpful votes
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August 18th, 2024
Verified purchase

Happy with the product. The wand that opens and closes the blind could be longer in my opinion but overall very happy. Easy to install. Serve the purpose well.

Quality

Date of experience: August 8, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

Company Representative

Thumbnail of user socialc2
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Blinds.com Customer Service
Typically does not respond to reviews

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