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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    658
  • Quality
    2234

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Positive reviews (last 12 months): 94.5%
Positive
1,619
Neutral
41
Negative
54
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126,497 reviews

113
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How would you rate Blinds.com?
Top Positive Review

“Best blinds ever”

Danial J.
11/8/24

Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.

Date of experience: 12/13/24
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Top Critical Review

“Hard to Choose”

ALICIA A.
11/9/24

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Date of experience: 12/17/24
See critical reviews

Reviews (2,559)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (408) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user mavisp20
Maryland
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Easy to order and a wide variety to choose from. I gave a 4 because the motorized control was not an option. I really don't want motorized control or a remote. The windows are garage privacy windows. Please adjust the invoice. Needed better detailed instructions for installation.
Thank you.

Quality

Date of experience: July 11, 2024

Thumbnail of user verneb29
Ohio
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Easy to order and received in a timely manner. The price was very competitive with other suppliers. I would highly reccommend this company

Quality

Date of experience: September 3, 2024

Thumbnail of user cynthiav1043
Indiana
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

It would be nice to have a continue shopping button after you put something in the cart. The cellular shades are very nice. Good colors. The plastic parts are close in color. They do grow on you over time.

Quality

Date of experience: July 7, 2024

Thumbnail of user jennifers6222
Texas
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Great quality! Not too hard to install and excellent service! I have ordered most of my window covers from blinds.com and have been very happy.

Service
Quality

Date of experience: August 21, 2024

Thumbnail of user georgem723
Florida
3 reviews
0 helpful votes
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August 20th, 2024
Verified purchase

Thanks, easy to use and prices were competitive. Good looking blinds, easy to install and easy to operate. A little pricey but they look good and they are wood, so they should last.

Quality

Date of experience: August 10, 2024

Thumbnail of user garyn824
California
1 review
0 helpful votes
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August 13th, 2024
Verified purchase
• Updated review

Poor shipment communication and lack of knowing where and when the product would be delivered. Delivery date changed three times and were not able to give me delivery dates that were valid.

Very poor they could not give me any shipment status other than the unit was shipped but they didn’t know where the order was nor when it might be delivered.

Quality

Date of experience: August 3, 2024

Site simple to use and has a wide selection
June 29th, 2024
Verified site experience
• Previous review

Date of experience: June 19, 2024

Thumbnail of user tracyg789
Oregon
1 review
0 helpful votes
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August 19th, 2024
Verified purchase
• Updated review

Website seems misleading about the availability of motorized cellular blackout shades, but I finally figured it out. They are easy to install and gorgeous!

Quality

Date of experience: August 9, 2024

Website seems misleading about the availability of...
July 1st, 2024
Verified site experience
• Previous review

Website seems misleading about the availability of motorized cellular blackout shades (blinds.com brand)

Date of experience: June 21, 2024

Thumbnail of user ericam757
California
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

This is the second time I place an order with Blinds.com It has been such a simple and easy experience for me and the quality of the product is great! I love Blinds.com

Quality

Date of experience: August 7, 2024

Thumbnail of user kathyh1752
Iowa
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Replacing bathroom shade and I needed to use my computer because colors were poor on my apple phone. Other than that it was easy.

Quality

Date of experience: August 17, 2024

Thumbnail of user juliee898
Oregon
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Order process was easy although my order was delayed by a few weeks. When I called to request a change (moved cord position), I was on hold for a long time (40 minutes I believe) but they were courteous and able to make the change. The install instructions for the cord loop lift were especially poorly written, and overall the cord loop lift was difficult to use and we think the plastic won't last. I am psyching myself up for another 40 minute wait to call and see if I we can literally just break the plastic piece of the cord loop off. Expected better for this price. FWIW, I picked the cord loop option because I was looking for a sturdier cord.

Service
Quality

Date of experience: July 17, 2024

Thumbnail of user leet511
New York
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

These were inexpensive blinds, but they look great & are perfect for the location I bought them for! Couldn't be happier!

Quality

Date of experience: August 21, 2024

Thumbnail of user jayminkumara
Indiana
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

We didnt really like how the blind closes. It does not darken the room and does leave a little gap letting the light come in room. Also it bottoms have significant gaps that if someone is standing outside they would be able to see insides clearly.
The qualoty of the blinds are good but not at all happy with the way it closes.

Service
Quality

Date of experience: July 5, 2024

Thumbnail of user sandrat1740
Illinois
1 review
0 helpful votes
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July 26th, 2024
Verified purchase
• Updated review

It was easy to order but...the blinds did not work. They will not go all the way up. Also, I had a problem with the company saying I order another set of blinds when I did not order another set. I was not happy with first set. Why would I order another set?!

I only sent emails to cancel the order that I did not order. I got no response as to if it was canceled. I am hoping the a set does not show up at my house that I don't want!

Service
Quality

Date of experience: July 16, 2024

Awesome and easy
June 11th, 2024
Verified site experience
• Previous review

Date of experience: June 1, 2024

Thumbnail of user marianr120
California
1 review
0 helpful votes
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July 14th, 2024
Verified purchase
• Updated review

I've purchased from Blinds.Com in the past. This is the fifth blind I've purchased from them. They have all fit perfectly. My sister has replaced her extremely old blind with one from Blinds.com. She's also a very happy customer.

Service
Quality

Date of experience: July 4, 2024

Quick and easy shopping!
July 16th, 2023
Verified site experience
• Previous review

Quick and easy shopping! Have to love saving money at checkout. So far it's been great.

Date of experience: July 16, 2023

Thumbnail of user peggyt274
Idaho
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

I called to speak to a product specialist and he helped me with my blind needs to fit these small windows. Very helpful, looking forward to receiving them and putting them up,

Quality

Date of experience: August 5, 2024

Thumbnail of user cheriel97
Florida
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Everything went well, I ordered blinds for the whole house. They arrived quickly easy to install/ I made one mistake when I entered measurements. They sent a new one for free. I am completely happy

Quality

Date of experience: August 5, 2024

Thumbnail of user tobis17
Oklahoma
1 review
0 helpful votes
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July 6th, 2024
Verified purchase
• Updated review

The light blockers for my window arrived damaged - they were "crimped" and unusable. I contacted customer service and am now waiting on the arrival of replacement light blockers.
If THESE arrive also damaged, I will be requesting a refund for them, rather than continue to receive broken products.
The customer service person was very kind and helpful. The actual window coverings are great!

Service
Quality

Date of experience: June 26, 2024

Ease of use of the website!
March 4th, 2024
Verified site experience
• Previous review

Ease of use of the website! Love getting a discount, too!

Date of experience: March 4, 2024

Thumbnail of user josephj1259
Arizona
1 review
0 helpful votes
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August 20th, 2024
Verified purchase
• Updated review

Quick easy, 10th time we've ordered. Quality and the followup service is awesome. We also ordered once and they weren't right so they replaced easily. Donated the others to Habitat for Humanity

Service
Quality

Date of experience: August 10, 2024

Easy to shop, 5 time return customer
November 5th, 2023
Verified site experience
• Previous review

Date of experience: November 5, 2023

Easy to search and order
June 4th, 2023
Verified site experience
• Previous review

Easy to search and order. Our third order!

Date of experience: June 4, 2023

Easy..
May 27th, 2023
Verified site experience
• Previous review

Easy. Ordered before...wonderful and installer was great

Date of experience: May 27, 2023

Easy
April 23rd, 2023
Verified site experience
• Previous review

Easy. Like the pre measure and install for 199

Date of experience: April 23, 2023

Thumbnail of user karleenb17
Arizona
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Easy to use the website and great blinds and customer service.I will always recommend Blinds.com to anyone looking for blinds.

Quality

Date of experience: August 27, 2024

Thumbnail of user stephend1779
Florida
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

I was looking for a set of blinds for my back door and I was unable to find any for my particular size and shape. I heard about blinds.com online and I was able to get my measurements and set everything accordingly. It took a couple of weeks to arrive, and once it got here it was a 2 man job to get it installed but every other step was a breeze.

Quality

Date of experience: July 15, 2024

Thumbnail of user vyonel
Kentucky
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

I ordered without issues and the shipment arrived earlier than I expected. Installation was a breeze and I love the remote control.

Quality

Date of experience: August 27, 2024

Thumbnail of user loril1121
Florida
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

The entire process from order to delivery was easy and very professional. Blind was delivered in record time and excellent condition. I will definitely use your services if I need any kind of blind in the future. My brother recommended you to me as he has bought several blinds from you too. Thank you so much!

Quality

Date of experience: June 26, 2024

Thumbnail of user ronb1443
Florida
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Great selection and assistance from Steve. The 50% discount is appreciated.

Used the Professional Measure & Install (Home Depot). This service was great. Install was smooth and quick. During install, the technician noticed on headrail was dented. A free replacement is on order.

Quality

Date of experience: July 8, 2024

Thumbnail of user jod302
Ohio
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Measurement details were very helpful and my blinds were the correct size when I got them. I needed blinds to shade from the early morning sun and that is what I got. I am very satisfied with the product.

Quality

Date of experience: July 9, 2024

Thumbnail of user gautams43
California
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

It was very difficult to find out how selecting one option is influencing the other and I had to do a lot of trial and error to see which material will work for my size, space and moterization constraints. For eg, I was trying to order Bali roller shades in size 94 3/4 X 70 and it was almost immosiple to know which all materials are available for this size and also with which options will moterization be possible. On top of this the customer service was unavailable due to hurricane and it was the last day of discount.

Service
Quality

Date of experience: July 9, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

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Blinds.com Customer Service
Typically does not respond to reviews

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