• Bookmark

    Blinds.com

2024 SITEJABBER AWARD

Blinds.com

Write a Review

Overview

Blinds.com has a rating of 4.4 stars from 2,549 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    657
  • Quality
    2224

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.4%
Positive
1,612
Neutral
41
Negative
54
View ratings trends

Instant Feedback

126,447 reviews

113
See all photos
How would you rate Blinds.com?
Top Positive Review

“Good and Disappointed”

Rick Y.
11/23/24

Live in the artic and order roman blinds for a rear door. Great material, nicely lined but the bottom rail and sewing is uneven. Looks horrible when raised.as one end is higher than the other. No contact info was provided to discuss the issue with.

Date of experience: 12/29/24
See positive reviews
Top Critical Review

“Never again”

Barret G.
1/6/25

Ordered exact dimensions blinds with the understanding that when they made the product they would leave a tolerance. 3 blinds delivered, all were exact same size as my opening so I can't use them. Called customer service, they said there's nothing they can do for me. $100 wasted, never ordering from this website again.

Date of experience: 12/27/24
See critical reviews

Reviews (2,549)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (409) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user carolynw1304
Florida
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

I needed to call with a question about color. Charlie helped me out and sent me samples via email and was super helpful! Thank you so much!

Quality

Date of experience: August 1, 2024

Thumbnail of user scottb2367
New York
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase
• Updated review

Repeat buyer. Site easy to use. Quality Blinds. Great fit. Easy to install. Looks great. You can trust this company to get you what you need

Quality

Date of experience: August 12, 2024

Quality products at competitive prices
May 12th, 2024
Verified purchase
• Previous review

Was helped by Donovan Brooks to determine the shade style I needed. Very responsive. Shade mounted well and is just what we needed

Quality

Date of experience: May 2, 2024

Easy to find what I wanted and at a good price
December 3rd, 2023
Verified site experience
• Previous review

Easy to find what I wanted and at a good price. Have akways been great quality. I am a repeat buyer

Date of experience: December 3, 2023

Easy yo select and order custom size blinds
April 1st, 2022
Verified site experience
• Previous review

Date of experience: April 1, 2022

Thumbnail of user natashal230
Ohio
2 reviews
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

These blinds fit perfectly and work well for my purpose. They were the simple ones for an art studio. They were easy to install.

Quality

Date of experience: August 10, 2024

Thumbnail of user deborahr2469
Texas
1 review
0 helpful votes
  • Send Message
June 7th, 2024
Verified purchase

I ordered the room darkening roman shades in white. They shipped as promised, arrived in perfect condition & were easy to hang
Love them! They are easy to operate so now I open & close them everyday. Our bedroom is much more enjoyable with sunlight flooding the room all day but dark at night so we can sleep in mornings.

Quality

Date of experience: May 28, 2024

Thumbnail of user kellye706
Missouri
2 reviews
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Sooooo many to choose from. Clear measurement info., Easy to order, good sale, free shipping. What more could you ask for? Beautiful Blinds,easy yo install.

Quality

Date of experience: July 4, 2024

Thumbnail of user catherinef168
Wisconsin
2 reviews
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Lots of choices, I like that. I like that I could get samples sent to my home in a timely manner. The color options and fabric options were endless! I was able to find exactly what I needed for the space that I have.

Service
Quality

Date of experience: June 15, 2024

Thumbnail of user timothyf652
West Virginia
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase
• Updated review

Directions were generic and difficult to determine the appropriate version. Otherwise ok once I installed first one.

Service
Quality

Date of experience: August 12, 2024

EASY SYSTEM
August 4th, 2023
Verified site experience
• Previous review

Date of experience: August 4, 2023

Thumbnail of user tammiw35
South Carolina
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase
• Updated review

I'm replacing all the blinds in my house as they fail with the 2" Faux Wood Blinds. We have a large house so this is going to be a lengthy period of purchases. So far the blinds have been great and so much lighter than the real wood ones that the previous owners put up.

Quality

Date of experience: June 6, 2024

I love that I can go to my account and see the previous...
January 13th, 2023
Verified site experience
• Previous review

I love that I can go to my account and see the previous orders. The lady that helped me with my sign on was wonderful. Her name was Chasity. The blinds are perfect too. I am replacing my old blinds one at a time as they break with the faux wood blinds. They are much lighter but look like wood. They are wonderful!

Date of experience: January 13, 2023

Thumbnail of user donnaw1786
District of Columbia
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase
• Updated review

The website was well laid out and easy to find what I was looking for. The blinds are very well made and good looking. I will recommend blinds.com to friends.

Quality

Date of experience: July 20, 2024

Website navigation was clear and straightforward
March 18th, 2022
Verified site experience
• Previous review

Website navigation was clear and straightforward. Loved the promos!

Date of experience: March 18, 2022

Thumbnail of user danielb4058
New York
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

My new blinds fit beautifully after following the measurement guide. Very easy to install as well. The colors matched up to the samples I ordered which was a relief

Quality

Date of experience: July 11, 2024

Thumbnail of user cindyl1327
Washington
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Site is very easy to navigate. This is the 3rd time we have used this company, in 3 different houses. We have been pleased every time.

Quality

Date of experience: August 15, 2024

Thumbnail of user jonik68
Indiana
2 reviews
0 helpful votes
  • Send Message
June 11th, 2024
Verified purchase

Each blind came as ordered and properly labeled for ease in location installation. Install was simple except for the horizontal Sliding Door blind which arrived with the cords in a tangled mess. Take your time to untangle and learn how they need to be layed out...you can do it if I did it!

Quality

Date of experience: June 1, 2024

Thumbnail of user debbib34
Florida
2 reviews
1 helpful vote
  • Send Message
June 6th, 2024
Verified purchase

Easy to connect with a customer service person and to edit the shades. They were helpful to resolve our question since we have a 10 foot wide window recess with three windows in it. We entered the centerline dimensions separating the three windows and their software deducted appropriately for our shades to fit perfectly!
Very happy with the quality, the ease of installation and the detailed instructions!
We ordered the motorized cellular blinds and so impressed with how well they work. They came preprogrammed to stop 1/8" from the window sill!

Thank you for a great product!

Service
Quality

Date of experience: May 27, 2024

Thumbnail of user robinj391
Texas
1 review
0 helpful votes
  • Send Message
June 9th, 2024
Verified purchase
• Updated review

All of our blinds are from blinds.com and we really like the easy ordering process and the many different styles and colors to choose from. It doesn't hurt that my husband used to be in the window treatment business but we just love shopping when we want something for the house always loving the result

Quality

Date of experience: May 30, 2024

Great prices and quality product
October 2nd, 2022
Verified site experience
• Previous review

Date of experience: October 2, 2022

Lots of selection!
July 30th, 2022
Verified site experience
• Previous review

Date of experience: July 30, 2022

Love the quickness!
June 10th, 2022
Verified site experience
• Previous review

Love the quickness! Great website too!

Date of experience: June 10, 2022

Good so far, still waiting on samples
May 11th, 2022
Verified site experience
• Previous review

Date of experience: May 11, 2022

Thumbnail of user joanm1540
New York
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

Huge selection of window coverings. Lots of choices in types and colors. Easy explanation on how to measure windows for both types of mountings

Service
Quality

Date of experience: August 9, 2024

Thumbnail of user christyk211
Hawaii
1 review
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase

Fit perfectly and easy to install. Blackout blinds for the bedroom are great! Arrived quickly and helpful instructions were provided. Need a drill for installation and that's it!

Quality

Date of experience: July 7, 2024

Thumbnail of user carolb3944
New York
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Easy measuring guidelines and easy to follow installation instructions. I love the shades - they look and work great. Highly recommend!

Service
Quality

Date of experience: August 8, 2024

Thumbnail of user tammiep40
Arizona
3 reviews
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase
• Updated review

Easy and fun! My orders are right every time. Customer service is always nice and helpful. Plan to order again to finish the rest of the house. Great selection and pricing.

Service
Quality

Date of experience: July 8, 2024

Love the quality and ease of buying and sales
December 29th, 2024
Verified site experience
• Previous review

Date of experience: December 29, 2024

Thumbnail of user kendrickb42
Utah
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

Website makes it very easy to shop and select the right product. Aalso very easy to enter your measruments. Always been satisified with the blinds I buy here. Never had an issue. Will be buying here again soon.

Quality

Date of experience: June 20, 2024

Thumbnail of user joew945
Washington
2 reviews
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

I am sorry I do not have the words to describe how great I think your company is. You followed thru with everything I asked for in a very timely manner and we couldn't be more pleased

Quality

Date of experience: July 1, 2024

Thumbnail of user carynm57
Wisconsin
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

Peace of mind knowing that if I am not happy with my order, I can have it replaced. Easy-to-navigate website and fairly quick shipping means I'll definitely be back for additional window treatments.

Service
Quality

Date of experience: June 25, 2024

Thumbnail of user josephb3695
Georgia
1 review
0 helpful votes
  • Send Message
June 11th, 2024
Verified purchase

It was very easy for a DIY project. The product seems to be well made along with a easy installation process for DIY people. Your product blends into any rooms decor. Thanks again
P.S. You have a return customer here.

Quality

Date of experience: June 1, 2024

Thumbnail of user eugenew367
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Blinds arrived damaged. They sent new ones at no charge, and I didn't have to send back the damaged ones.This was great service despite the damage the company received from the hurricane!

Service
Quality

Date of experience: July 4, 2024

Thumbnail of user gregn359
New York
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

Great selection and great sale pricing. We loved that we could get them in different colors to match the different rooms. And they took care of us when we had issues with items damaged in shipment.

Service
Quality

Date of experience: July 9, 2024

Thumbnail of user susanm2280
Rhode Island
2 reviews
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

SIMPLE AND HELPFUL as always, I have bought many many wood blinds, and shades for my home and my business as well. Always a great experience!

Quality

Date of experience: August 29, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

Company Representative

Thumbnail of user socialc2
SocialCare ..
Blinds.com Customer Service
Typically does not respond to reviews

How do I know I can trust these reviews about Blinds.com?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Blinds.com?