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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,549 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    657
  • Quality
    2224

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Positive reviews (last 12 months): 94.4%
Positive
1,612
Neutral
41
Negative
54
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126,441 reviews

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How would you rate Blinds.com?
Top Positive Review

“Good and Disappointed”

Rick Y.
11/23/24

Live in the artic and order roman blinds for a rear door. Great material, nicely lined but the bottom rail and sewing is uneven. Looks horrible when raised.as one end is higher than the other. No contact info was provided to discuss the issue with.

Date of experience: 12/29/24
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Top Critical Review

“Never again”

Barret G.
1/6/25

Ordered exact dimensions blinds with the understanding that when they made the product they would leave a tolerance. 3 blinds delivered, all were exact same size as my opening so I can't use them. Called customer service, they said there's nothing they can do for me. $100 wasted, never ordering from this website again.

Date of experience: 12/27/24
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Reviews (2,549)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (409) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user janem1480
Virginia
2 reviews
3 helpful votes
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June 7th, 2024
Verified purchase
• Updated review

Our blind was received exactly as ordered within a reasonable time period (about 3 weeks). However, the width was about 1/2" each side too short and there is some light coming into the room; not as tight a fit as we've had in the past.

Quality

Date of experience: May 28, 2024

It would be helpful if weight of product was included
April 22nd, 2024
Verified site experience
• Previous review

Date of experience: April 12, 2024

Thumbnail of user charless3874
Arkansas
1 review
0 helpful votes
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June 18th, 2024

The salesman Chris B. Should have advised me that cellular block out shades mounted externally will not block out light. How could he not know that since he said he's been selling for years? Now the two street lights shine in my bedroom every night and the morning sun comes in through the large gap around the sides of the shades. I bought at least eight block out cellular shades with external mounting. Anybody buys block out shades to block out the light yet I wasn't advised that external mounting means that the light will not be blocked out. This is the most simple way to have helped me and yet it wasn't done.

Tip for consumers:
If the salespeople were knowledgeable of the product. In my case he was not. And could not help me select the right product.

Products used:
Block out Cellular Shades

Service
Value
Shipping
Returns
Quality

Date of experience: June 8, 2024

Thumbnail of user michaelp7001
Michigan
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

We bought blinds for six identical windows in our newly completed sun room. High quality and smooth operation enables us to regulate the sun exposure depending on outside temps. These blinds open from the top and bottom so we can block any portion of the window to achieve our exact need, be it sun control or privacy. We love them!

Quality

Date of experience: April 29, 2024

Thumbnail of user jackt981
California
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Been great. Easy. Thanks. Happy with whole process. Very pleased...

Quality

Date of experience: August 29, 2024

Thumbnail of user glennf317
Kentucky
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Cory, the phone sales representative was very patient, helpful and I really enjoyed the entire process. He was excellent in helping me make the right decisions on my shades and making sure the measurements were perfect. I appreciate his professionalism and help.

Date of experience: May 31, 2024

Thumbnail of user johnc12178
South Carolina
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

The website is easy to use, all the options are clearly explained. It made shopping a breeze. The blinds were delivered early and with easy installation instructions.

Quality

Date of experience: July 11, 2024

Thumbnail of user teresaf862
California
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

It was no problem to customize and select the blinds that would work best in our space. The free samples were perfect to make sure we were getting what we were looking for.

Quality

Date of experience: July 5, 2024

Thumbnail of user rebekahl106
Texas
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Very easy to assemble and good quality. The blind functions as described and fit my window perfectly. The ordering process was very easy. Highly recommend.

Quality

Date of experience: July 16, 2024

Thumbnail of user mitzis75
California
1 review
0 helpful votes
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June 1st, 2024
Verified purchase

From the easy to do ordering and measuring instructions to shipping and installation. Everything was a Breeze. My only complaint was i messed up when deciding what side to put the pull chain. My mistake, but honestly I'm sure they would have fixed it if I asked.

Quality

Date of experience: May 22, 2024

Thumbnail of user joans1463
California
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Great value for the price. Website is easy to navigate and is very user friendly. Items arrived quickly. Would recommend over other products I found online.

Quality

Date of experience: June 22, 2024

Thumbnail of user thomasa832
California
2 reviews
0 helpful votes
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August 17th, 2024
Verified purchase

Very easy to find the product needed, place the order and receive a quality product. Will order addition additional products.

Quality

Date of experience: August 7, 2024

Thumbnail of user williamd4059
North Carolina
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

Found the website difficult to compare a given color and style across companies. Where is "Tricot Daylight" described and/or explained vs. "Designer Colors Daylight?"

Still waiting for "Help" callback.

Service
Quality

Date of experience: May 23, 2024

Thumbnail of user katieh810
Montana
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Michael Steen was the blinds.com rep that helped guide me on measurements, fabrics, and order. He was professional, kind, patient, knowledgeable, honest. This is my 2nd time buying with this company.

Service
Quality

Date of experience: June 28, 2024

Thumbnail of user randys1467
California
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

This was about as easy as it gets! The process from start to finish was easy and the blinds look & function great! The pro tips that were offered really kept me from making any mistakes.

Quality

Date of experience: July 11, 2024

Thumbnail of user susanl3686
Pennsylvania
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Knowledgeable and helpful help over the phone to give me confidence to order your product! Representative was able to answer all of my questions. The replacement blind was a perfect fit!

Quality

Date of experience: July 1, 2024

Thumbnail of user williams7434
Virginia
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

I am a repeat customer and the buying experience has always been easy and the shades have always fit well the blinds fit well and were easy ti install. The colors matched the room the way I wanted

Quality

Date of experience: July 15, 2024

Thumbnail of user sammyb132
Virginia
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Easy and fast to order. But delivery took forever. Was timeframe they said but just forever. Odd size I guess. I was pleased with install ease and quality.

Quality

Date of experience: July 9, 2024

Thumbnail of user michaelp7312
California
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Easy measurement instructions to follow, IMPRESSIVE quality blinds, great pricing, fast delivery, and easy to install. THANK YOU!

Quality

Date of experience: August 26, 2024

Thumbnail of user ivano74
Arizona
2 reviews
0 helpful votes
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July 18th, 2024
Verified purchase

Ordering was easy and to the point. I guess our main concern is the actual quality of the blinds we bought. Pricing was about half of the ones we liked on a known brand such as, Levelor, Bali, etc.

Quality

Date of experience: July 8, 2024

Thumbnail of user cartierc1
Nevada
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

I have ordered here before. The instructions are easy, the visual updates make it simple to see what you blinds will look like. I made a couple of mistakes that the company pleasantly corrected for me. The customer service is a standard that most companies should be based on in my opinion.

Service
Quality

Date of experience: May 14, 2024

Thumbnail of user chrystalc43
Colorado
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

My new shades are so cool. I can let in a lot more light and see my neighbors beautiful trees when I slide the blind down from the top. I had a good time measuring the space, ordering online and a seamless delivery. I will order from Blinds.com again in the future.

Thank you,
Chrystal

Quality

Date of experience: May 27, 2024

Thumbnail of user thomash3767
Alabama
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

Easy to order, easy to install. Now I have to fill this us with more words since I have to write 100 characters. Only ten more. Done

Quality

Date of experience: August 7, 2024

Thumbnail of user maryser
Michigan
7 reviews
3 helpful votes
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July 2nd, 2024
Verified purchase

Easy website, good deals. Blinds delivered well packed and marked. Custom sizes perfect. Super easy to install although the instructions were just drawings and a bit confusing.

Quality

Date of experience: June 22, 2024

Thumbnail of user duaner148
New Hampshire
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

I have used Blinds.com a number of times. I find site easy to use, even for an octogenarian.Prices are much lower than buying from a brick and mortar store.

Quality

Date of experience: June 22, 2024

Thumbnail of user janetm2593
Indiana
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Great price & exactly as I hoped & expected. Perfect fit & good value for the price. They arrived on time & were easy to install. It was a great experience!

Service
Quality

Date of experience: July 4, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

Company Representative

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Blinds.com Customer Service
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