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Blinds.com has a rating of 4.4 stars from 2,549 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.
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126,447 reviews
Live in the artic and order roman blinds for a rear door. Great material, nicely lined but the bottom rail and sewing is uneven. Looks horrible when raised.as one end is higher than the other. No contact info was provided to discuss the issue with.
Ordered exact dimensions blinds with the understanding that when they made the product they would leave a tolerance. 3 blinds delivered, all were exact same size as my opening so I can't use them. Called customer service, they said there's nothing they can do for me. $100 wasted, never ordering from this website again.
Would like info showing how the cell size is determined. It should be made clear what that measurement represents. I usually never order without a human contact
Date of experience: July 15, 2024
Great sale. Preferred brand available. Neutral but contemporary colors that I was looking for. Measurements exactly as requested.
Date of experience: August 7, 2024
Very happy with price, timeliness of delivery, and quality of product thus far. Very satisfied and impressed with order confirmation process (given that it was a fairly large order).
Date of experience: July 8, 2024
Would like if site did not show products NOT available in selected size(s).
Date of experience: May 21, 2024
Have order blinds for almost every room in our house - easy to install and they all fit beautifully! The blackout blinds really do the trick of keeping out the early morning sun here in the PNW, and also help to keep rooms cool on hot summer days.
Date of experience: May 27, 2024
Well organized - easy to find what I was looking for
Date of experience: February 27, 2024
Easy to review products, with solid instructions for measuring. Satisfying option selection. Product was exactly as described and was delivered when indicated upon order.
Date of experience: June 21, 2024
Carlton Dennis was excellent! Knowledgeable and efficient. Was able to help and confirm all questions. Give the man a raise!
Date of experience: August 4, 2024
The new hanging system is improvement, but the functionality of the up down blind is temperamental and has to be coaxed, I like the blinds I ordered in 2017, their functionality was better
Date of experience: July 12, 2024
The color of the item is no where near the color shown on line or in the confirmation email. I looked everywhere to find the color I wanted & thought I had found it. I could have paid a lot less for the same color that I received from this company. So disappointed.
Date of experience: May 29, 2024
Lots of options. Good discount. Works for my family who want blackout blinds because of small children. Wasn't sure what to order for complete blackout. Minimal slice of light along sides.
Date of experience: July 13, 2024
Easy to use website. Good selection of window treatments. Competitive prices. Items arrived well packed. We installed the shades ourselves. It was time consuming but not difficult.
Date of experience: July 9, 2024
Great as always, I had one blind that broke after 12 years and this was a replacement for the broken one. I hope this one lasts as long as the others.
Date of experience: July 8, 2024
The website is easy to manage, and I made the order. The shipping was faster, and the product was received in good condition. But the product comes with a defect, and they can not replace it with a new one.
I called twice to receive a response to my concerns. They approved my claim but can not replace my blind because of some policy issue that, to be honest, I don't understand. They only sent me a credit for 15% of the total cost of the product, which was around $1000.
Date of experience: June 4, 2024
Date of experience: April 12, 2024
I had an issue with the original blind I ordered… it didn't come all the way down to the window sill. When I first contacted Customer Service, they sent me a video that explained how to possibly correct the issue. It didn't help. When I called back they immediately reordered the blind and I received in a timely manner. The blind is great now!
Date of experience: May 29, 2024
Excellent overall experience. Shades were custom sizes and fit was perfect and installation was a breeze. Would highly recommend.
Date of experience: August 4, 2024
Easy peasy. Great service. Received them almost 2 weeks earlier than expected. The blinds were easy to install and makes the entire room look and feel better.
Date of experience: July 7, 2024
User friendly interface! Great price on premium brands.
Date of experience: February 17, 2024
Nice to have the estimate builder function. I little difficult to select some of the features when modifying the estimate. Ended up with duplicate estimates.
Date of experience: July 7, 2024
Nice easy ordering and it would be nice to be able to reorder an item. It is important that color matching be done right. Thanks
Date of experience: August 5, 2024
Easy to use easy checkout, good communication and arrived within a reasonable time. Only issue was being able to identify which window they went in. I identified each window with a specific label so I would not have any issues. This label was not on window.
Date of experience: May 27, 2024
We have had their blinds in all of our homes. They are well made and beautiful. They add so much style to our spaces. Highly recommend!
Date of experience: July 25, 2024
The blind is okay. The color is good. On delivery, the blind was left on the doorstep even though there was a note with instructions on the door. That is unsatisfactory. Luckily my neighbor brought it in. I will think twice before I order again.
Date of experience: June 3, 2024
Date of experience: April 15, 2024
Well-made blinds; look great. Were about 1/8' too long (my partner and I both independently checked the measurements of our windows before we input the numbers into the site), so had to take the end caps off to install them in the windows, but not the end of the world.
Date of experience: May 28, 2024
Simple and straightforward. Good phone support, and reasonably priced installing and measuring. Installer was not very deligent. He misaligned my blinds by 1/3 of an inch. When I told him that they were not aligned, he seemed indifferent. I had to tell him 3 times before he was willing to redo it..
Date of experience: May 25, 2024
The whole process was smooth and installation was straightforward. I'm extremely happy with my purchase and experience with this company. The results transformed my home
Date of experience: July 5, 2024
Easy to order. The blinds look great. I reached out to customer service with questions (by email) and received excellent support.
Date of experience: July 23, 2024
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
