Blinds.com

Do not order from this company. They have a terrible customer service. Only one installation provider in my area. For the second time had to wait multiple months for my blinds. Customer service doesn't care and told me their supervisor denied my request to speak to them. Customer representative ended the call by telling me the ball was in my court, that no product was made, and that the best option they had to offer me was wait for 3 months for my blinds or cancel my order for the second time. Disappointing, never ordering from this company again!

Great selection on blinds! Shipping was a bit slow but overall product is great! Install was really easy and made my kitchen look great!

The blinds were made exactly as I ordered and look great on the windows. There is nothing more to say, but Thank you...

Purchased several blinds from blinds.com and today we noticed that the string on one had frayed and broke rendering the shade inoperable. When examining the string on the other end, I noticed fraying in two locations. The warranty is for 3 years and I missed it by 2 months. I understand a businesses cannot warranty an item for life, the rules are the rules, but the reality is that, when asked I could not in good conscience make another purchase or give referrals due to poor string quality. I expected more than a 3 year life on a $283.92 blind. I should mention that my other shades are not fraying and that their product is very nice. The customer rep was also very nice, maybe we just got a bad spool of string for that one shade. If we were to purchase again I would monitor the string and look for fraying prior to end of warranty.

Quick and easy we are moving and I wanted the same shades! Great shades, really are room darking! Also easy to install and use!

I placed a large order (blinds and shutters for whole home) at the end of May for our summer home. After I paid, they called to say the pro install and measure service was not available in our area, I said fine, just go with the blind and shutter orders and we will self install. I then heard nothing. Website kept saying order was in production. Finally reached a person who told me the order was never "released to the vendor." No recourse. Now I'm looking at an August delivery date if I'm lucky. We may not even be here to accept delivery of the shutters. SEVERAL thousand dollars for a product that I cannot even install for six months now, assuming I can even arrange for delivery of the shutters since freight delivery is required.

Price was great and product very well made. Very pleased with overall experience. Have ordered from them before without problems and will order from them again when I need new blinds.

Easy, efficient process to measure and order our blinds. Very user friendly site. Great choices for colors and style and room darkening!

I liked using the exact window measurements and glad for the very wide sizes available. Easy to install and are working great.

You could have better real-time window renderings using all the options we chose, and readily available to ALL your color choices.

My samples came right away. I liked the emails that were not sent too often, but gave me chances for discounts. Plenty of info on the website for measuring and opportunities to see what the blinds will look like. Easy to order.

The quality of the wooden blinds we received is excellent. Hardware was included, but we are missing two of the plastic clips to secure the valance in place. (Hense 4 stars) Otherwise very pleased.

This is my 4th order through Blinds.com. Ordering and delivery process is painless and efficicent. Installation instructions are reasonably well done, but could be improved slightly.

I'm very happy with the blinds so far. They are pretty, are the perfect color for my room, functional, and affordable. I suggest you add to installation instructions for outside mount that one may need spacers if the frame sticks out from the wall. I was pleased that these were sent to me after the fact for free, though it took a couple of weeks (quicker than predicted by Blinds.com, wisely). However, I only received two and I think I should have received four. I sent an email inquiring about it in 2/21/24 and have not heard back. I improvised but would like to have the proper hardware in place for the long-term mount. Thank you.

Previous response:
Good instructions, good website layout, easy to see what I'm getting. Thanks!

This is my second set of blinds I"ve purchased with blinds.com. I've had many samples sent. Every time I"ve spoken with someone they have been so helpful. I've saved over a $1000 dollars and it was speaking with an agent that helped to facilitate that.

I've been putting this off because I thought it was going to be a lot harder to figure out sizing. But this was such an easy shopping experience. I wish I'd done it sooner. The blinds are beautiful and the installers installed in 20 minutes. I do wish the website did a better job of showing light blockage. I probably would've ordered different blinds.

Yesenia was very helpful with answering all of our questions and concerns about measuring. Installation is set for end of month

Our shade arrived quickly. It is well made & very beautiful. Installation was a quick & simple process--done by our builder. We live in a 'dark skies' community & the opaque off-white backing definitely blocks the kitchen late-night indoor light.

Very easy! Blinds.com was such a great experience and the quality is fantastic. We were able to measure, choose from great samples, receive very nice products and have everything hassle free. Our contractor said it was one of the nicest and easiest to-install blinds has ever worked with! We're recommending blinds.com to everyone we know.

Very easy to design the blind I was looking for. There were many fabric and finishing options to choose from. I would buy from them again.

I ordered 9 blinds on November 27. Estimated delivery date January 4. On January 5 I called to see where my blinds were. For some reason my order was placed on hold by blind.com even though they charged my credit card when the order was placed. I asked fir a manager to call me to explain the delay. My inquiry was"escalated". It is now January 10 and I still have not gotten a call from a manager although I got an email stating my order was shipped with a fed ex reference. The fed ex reference only indicates that a label for shipping was prepared on January 6 with an estimated delivery date of between January 19-24. The blinds were not shipped. I will never purchase from blind.com again and will tell everyone I know to never buy from this company that has no regard for customer satisfaction

Easy website to navigate. You just measure and fill in the blanks, so awesome. And you get to see a sample of what your window will look like. Would recommend this website to anyone wanting blinds. Not to mention it was less than half the price I found anywhere else.

The measurements were perfect and it was a quick and easy process. Love the look. Just what I hoped for. They allow just the right amount of privacy and light.