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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.

  • Service
    646
  • Quality
    2168

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Positive reviews (last 12 months): 94.6%
Positive
1,580
Neutral
39
Negative
52
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126,215 reviews

113
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How would you rate Blinds.com?
Top Positive Review

“"My Blinds" Brand Provide Superior Quality and Richness of Fabric”

Diane B.
12/6/24

This is my second time ordering. I selected a different brand because their sample swatches were a great fit for the bedrooms. Very substantial fabric. These are blackout and they do a great job. Also, you did an amazing job with measurements.The fit is fantastic. There is very little gap at the edge of the window. Made by Hunter Douglas, "My Blinds" uses a button-operated retraction that helps the blind go up fast. ( It almost feels self-propelled.) My concern is the second shade I purchased does not retract with as much power. I have to help it to the top of the window. Should I be concerned? Can the tension in the string system be tightened? Thank you.

Date of experience: 11/26/24
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Top Critical Review

“Continuously satisfied with this purchased!”

dianne b.
12/28/24

I purchased one shade for a larger window where I could raise from the bottom, or lower from the top. I love it! Keeps my neighbors from prying into the room, while allowing light in from top. It's a very relaxing. Easy installation, smooth operation.

Date of experience: 10/20/24
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Reviews (2,491)

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Reviews that mention popular keywords

customer service (406) web site (34) window coverings (42) installation instructions (34)
Thumbnail of user stephana46
Washington
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Great as always, I had one blind that broke after 12 years and this was a replacement for the broken one. I hope this one lasts as long as the others.

Quality

Date of experience: July 8, 2024

Thumbnail of user samg1010
South Carolina
1 review
0 helpful votes
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July 18th, 2024
Verified purchase
• Updated review

Very happy with price, timeliness of delivery, and quality of product thus far. Very satisfied and impressed with order confirmation process (given that it was a fairly large order).

Quality

Date of experience: July 8, 2024

Would like if site did not show products NOT available...
May 31st, 2024
Verified site experience
• Previous review

Would like if site did not show products NOT available in selected size(s).

Date of experience: May 21, 2024

Thumbnail of user josephs4094
Florida
2 reviews
0 helpful votes
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May 19th, 2024
Verified purchase
• Updated review

Some have So many Colors Decision Overload
Be careful with measuring-They say they will allow for hanging But my Cellulars were Exactly the measurement I gave them

Quality

Date of experience: May 9, 2024

Some have So many Colors Decision Overload
April 4th, 2024
Verified site experience
• Previous review

Date of experience: March 25, 2024

Thumbnail of user marilyns1131
North Carolina
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Price was so much better than other sites I have searched. Delivery time is reasonable and color selection is awesome! I love the blinds I received and they make all the difference in the look of our room. I am highly pleased.

Quality

Date of experience: March 16, 2024

Thumbnail of user lanoras9
Illinois
2 reviews
0 helpful votes
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March 29th, 2024
Verified purchase

We didn't look at the video and maybe the installer should have. They are up but it doesn't seem they are securely in place. He seem to have had a hard time getting them to snap. The installer has put of hundreds of blinds in the past.

Quality

Date of experience: March 19, 2024

Thumbnail of user billm2203
Florida
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

I was easily able to install my (80 inch wide) blinds myself in minutes! They look great and arrived right on time. I would use Blinds.com again.

Quality

Date of experience: July 18, 2024

Thumbnail of user kirkl153
Oregon
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

From using the website to select a couple different products, through ordering to receiving the products, working with Blinds.com was easy and straightforward. I just wish we could have got them sooner.

Quality

Date of experience: March 8, 2024

Thumbnail of user lorried39
Colorado
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase
• Updated review

This is my third order. I've had no problems ordering, arriving and quality has been good. This time thou the blinds sway in the windows. The rail does not seem to be a strong as my last order. These were single honeycomb and my others were double.

Quality

Date of experience: March 12, 2024

Shopping online is shopping on line
November 29th, 2022
Verified site experience
• Previous review

Shopping online is shopping on line. It hase it's downside. The only thing I could say about this site is: it needs better color pictures when choosing a the colors. It really needs to improve. Blind price is very good. Called asked a question, supernice person and she had an answer.

Date of experience: November 29, 2022

Thumbnail of user jeanp924
California
2 reviews
0 helpful votes
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July 17th, 2024
Verified purchase
• Updated review

Easy peasy. Great service. Received them almost 2 weeks earlier than expected. The blinds were easy to install and makes the entire room look and feel better.

Quality

Date of experience: July 7, 2024

User friendly interface!
February 17th, 2024
Verified site experience
• Previous review

User friendly interface! Great price on premium brands.

Date of experience: February 17, 2024

Thumbnail of user helene903
Ohio
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Beautiful but a little more translucent than I had hoped. Didn't want black out shades but something a little bit more than they are.

Quality

Date of experience: July 30, 2024

Thumbnail of user brucet639
Massachusetts
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Nice to have the estimate builder function. I little difficult to select some of the features when modifying the estimate. Ended up with duplicate estimates.

Service
Quality

Date of experience: July 7, 2024

Thumbnail of user richardh4660
Virginia
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

The site is easy to use and very well informative the quality of the blinds is great and easy to install. Will be ordering more in the future.

Quality

Date of experience: July 30, 2024

Thumbnail of user jamese1773
Tennessee
2 reviews
0 helpful votes
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March 28th, 2024
Verified purchase

I had ordered 8 blinds for our church. When they came. I only received half of my order. I contacted Blinds.com. And they wasted no time at all trying to locate our blinds. They decided that the blinds had been lost in shipment so they began right away replacing the blinds that were lost. I couldn't have asked anyone to be more helpful than Blinds.com. I wi8ll never order any blinds from anyone else. Thank you from me and my church congregation. We are loving them. Thank you also for being so quick to solve our problem.

Service
Quality

Date of experience: March 18, 2024

Thumbnail of user juliez426
Washington
2 reviews
0 helpful votes
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July 21st, 2024
Verified purchase

Everything arrived as they said it would. Easy to install, pretty good quality, was actually suprised, thought it wouldn't be as nice as they are. Would 100% use them again.

Quality

Date of experience: July 11, 2024

Thumbnail of user janetm2593
Indiana
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Great price & exactly as I hoped & expected. Perfect fit & good value for the price. They arrived on time & were easy to install. It was a great experience!

Service
Quality

Date of experience: July 4, 2024

Thumbnail of user christinec2299
Pennsylvania
4 reviews
0 helpful votes
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August 9th, 2024
Verified purchase

I ordered one blind for the kitchen to see the quality etc. Based on what I received I will place an order for the remaining windows.

Service
Quality

Date of experience: July 30, 2024

Thumbnail of user francescab118
California
2 reviews
0 helpful votes
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March 27th, 2024
Verified purchase

Web page was freezing up for a bit, but I don't' know if that was due to issues on my side with the internet.
When the blinds arrived I was surprised that even though I'd measured that the window had the required depth, the instructions that came with the blinds wanted slightly more space. Apparently this is because the number I was looking at on the website was the "minimum required depth" to install, but not the required depth to have the blinds entirely contained in the window well, which was the number on the instructions that came with the blinds. This isn't a huge problem, but it could have been clearer.

Service
Quality

Date of experience: March 17, 2024

Thumbnail of user davidb11688
Texas
2 reviews
0 helpful votes
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March 7th, 2024
Verified purchase

Website makes it extremely easy to choose the products I wanted and the purchasing process was streamlined and very efficient. Installing was easy, instructions were accurate. Bought previously for old windows, so already knew I would have a good experience,

Quality

Date of experience: March 7, 2024

Thumbnail of user michaelk5733
California
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Very easy to configure blinds and looks great. They are solid! High quality blinds! No turn stick to open/close blinds so couldn't use it right after installation.

Quality

Date of experience: April 11, 2024

Thumbnail of user timo480
Maryland
2 reviews
0 helpful votes
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August 7th, 2024
Verified purchase

Quick and easy order. Blinds arrived when they were supposed to and my husband and I were able to put them up without any problem.

Quality

Date of experience: July 28, 2024

Thumbnail of user karend2923
Georgia
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

The Blinds.com website is super easy to use. I loved the prices. I will be ordering from them in the future. The blinds arrived quicker than expected and were super easy to install ourselves. We are really glad we ordered these. They look great!

Quality

Date of experience: March 13, 2024

Thumbnail of user haventreasuresy
Texas
2 reviews
0 helpful votes
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March 25th, 2024
Verified purchase
• Updated review

Return happy customer! The blinds I ordered always look amazing and high end on my windows. It was very simple installing all of the blinds and they raise and lower perfectly. The fit is always perfect!

Quality

Date of experience: March 15, 2024

I love blinds.com
July 9th, 2023
Verified site experience
• Previous review

I love blinds.com. They have improved the viewing of the blinds before ordering which is so helpful!

Date of experience: July 9, 2023

I love the ease and the prices shown!
December 3rd, 2022
Verified site experience
• Previous review

I love the ease and the prices shown! This is my third time ordering from the company. Quality product that looks amazing!

Date of experience: December 3, 2022

Thumbnail of user johnk4102
Texas
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase
• Updated review

This website performs well, and the sales prices are great. The exterior shades keep the west side rooms much cooler. Easy to install for any DIYer.

Quality

Date of experience: July 23, 2024

Easy to order!
May 22nd, 2022
Verified site experience
• Previous review

Date of experience: May 22, 2022

Thumbnail of user elenat143
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I HAVE ALWAYS HAD A GREAT EXPERIENCE, AND LOVE THE QUALITY OF YOUR PRODUCT.I just wish they were a little darker,, the color I chose is not 100 % blacking out the light

Quality

Date of experience: April 27, 2024

Thumbnail of user daled476
California
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Easy to place order.
I wasn't expecting that the shutters would come and made in China.
The item was properly protected though and the quality is not that bad.
Thanks for the experience.

Quality

Date of experience: April 12, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

Company Representative

Thumbnail of user socialc2
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Blinds.com Customer Service
Typically does not respond to reviews

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