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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.5 stars from 2,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.

  • Service
    649
  • Quality
    2183

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Positive reviews (last 12 months): 94.5%
Positive
1,569
Neutral
39
Negative
52
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126,312 reviews

113
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How would you rate Blinds.com?
Top Positive Review

“"My Blinds" Brand Provide Superior Quality and Richness of Fabric”

Diane B.
12/6/24

This is my second time ordering. I selected a different brand because their sample swatches were a great fit for the bedrooms. Very substantial fabric. These are blackout and they do a great job. Also, you did an amazing job with measurements.The fit is fantastic. There is very little gap at the edge of the window. Made by Hunter Douglas, "My Blinds" uses a button-operated retraction that helps the blind go up fast. ( It almost feels self-propelled.) My concern is the second shade I purchased does not retract with as much power. I have to help it to the top of the window. Should I be concerned? Can the tension in the string system be tightened? Thank you.

Date of experience: 11/26/24
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Top Critical Review

“Continuously satisfied with this purchased!”

dianne b.
12/28/24

I purchased one shade for a larger window where I could raise from the bottom, or lower from the top. I love it! Keeps my neighbors from prying into the room, while allowing light in from top. It's a very relaxing. Easy installation, smooth operation.

Date of experience: 10/20/24
See critical reviews

Reviews (2,491)

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Reviews that mention popular keywords

customer service (406) web site (34) window coverings (42) installation instructions (34)
Thumbnail of user christinec2299
Pennsylvania
4 reviews
0 helpful votes
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August 9th, 2024
Verified purchase

I ordered one blind for the kitchen to see the quality etc. Based on what I received I will place an order for the remaining windows.

Service
Quality

Date of experience: July 30, 2024

Thumbnail of user dougr398
Tennessee
1 review
0 helpful votes
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April 20th, 2024
Verified purchase
• Updated review

Our blinds were a perfect match to our wall color! The samples were great. The blinds took awhile to arrive but we're very happy with them. Thank you!

Quality

Date of experience: April 10, 2024

Quivk and easy-to-use
February 25th, 2024
Verified site experience
• Previous review

Date of experience: February 25, 2024

Thumbnail of user thomasr2434
Minnesota
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase
• Updated review

Very user friendly website. Clear instructions for measuring and installation. Helpful and knowledgeable customer service. Contacted customer service on a prior order to address a mistake that I made. Regardless, they made it right.

Quality

Date of experience: March 13, 2024

User friendly website
November 19th, 2023
Verified site experience
• Previous review

User friendly website. Great price.

Date of experience: November 19, 2023

Thumbnail of user helene903
Ohio
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Beautiful but a little more translucent than I had hoped. Didn't want black out shades but something a little bit more than they are.

Quality

Date of experience: July 30, 2024

Thumbnail of user richardh4660
Virginia
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

The site is easy to use and very well informative the quality of the blinds is great and easy to install. Will be ordering more in the future.

Quality

Date of experience: July 30, 2024

Thumbnail of user chandran30
Kentucky
1 review
0 helpful votes
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March 21st, 2024
Verified purchase
• Updated review

Experience with the installation is not good. There are blinds 5 blinds for which the Edge moulding was not fixed. I have tried calling blinds.com to report teh issues and they have told me that the installer will report the issue and they will take action. Nothing happened so far, it been moe than 10days.

Didn't get the response for the issue reported

Service
Quality

Date of experience: March 11, 2024

So far the experience is good
January 26th, 2024
Verified site experience
• Previous review

Date of experience: January 26, 2024

Thumbnail of user deborahh2628
Virginia
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

It took me awhile to convince myself to order shades on line. The price difference finally convinced me. We read the instructions several times (very user friendly instructions) then we measured several times. Ordering was laid out step by step and was very easy. Shade came before the date estimated and was packaged very well. We could not be more pleased overall and will use them again on our next blind order.

Quality

Date of experience: March 7, 2024

Thumbnail of user sydneyb241
Nebraska
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Nice, well-functioning, easy to order Roman shades. The only issue I have is the color swatches on the computer monitor are so small I couldn't really tell, and the color match it's very good w. What I already have.

Quality

Date of experience: March 18, 2024

Thumbnail of user michaelf5169
Alaska
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

Website is very easy to use and I appreciate how it lays out details.

When I ordered my blinds, I was ignorant to some areas so I believe I ordered incorrectly.

My main issue and what i cant figure out, is did I miss something as far as the material blinds are made out of? We got some thicker blinds for our bedroom (1.5"). What I didnt expect is for the material to feel so papery, when installing bedroom blinds, I noticed a few crinkles in the paper that I must've creased on install and now cant get them out.

I will continue to order blinds and am chalking this up as an expensive lesson that I created.

Looking forward to my second purchase

Quality

Date of experience: March 20, 2024

Thumbnail of user johnk4102
Texas
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase
• Updated review

This website performs well, and the sales prices are great. The exterior shades keep the west side rooms much cooler. Easy to install for any DIYer.

Quality

Date of experience: July 23, 2024

Easy to order!
May 22nd, 2022
Verified site experience
• Previous review

Date of experience: May 22, 2022

Thumbnail of user liseb65
California
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

This was fast and easy and I appreciated the coupon with my samples! The color was just like the sample, and installation was easy.

Quality

Date of experience: April 30, 2024

Thumbnail of user lanak115
Michigan
1 review
0 helpful votes
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March 10th, 2024
Verified purchase

3rd time purchasing from select blinds. I have recommended this company to anyone who is willing to listen about how great the products are and how reasonably priced they are also. We have 2 more rooms to finish and will definitely be ordering again!

Quality

Date of experience: March 10, 2024

Thumbnail of user katec405
New York
1 review
0 helpful votes
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March 28th, 2024
Verified purchase
• Updated review

My most recent purchase was for room darkening shades for an apartment I Iease out. The order was for both a bedroom window and a door. The blinds worked great. Sizing was perfect and installation for both blinds was maybe 15-20 minutes. I've purchased many window treatments from Blinds.com over the years (top-down/bottom up for privacy in my own home) and have found the products to be decorative and robust. I will definitely be ordering from Blinds.com in the future.

Quality

Date of experience: March 18, 2024

Easy-peasy!
February 3rd, 2023
Verified site experience
• Previous review

Date of experience: February 3, 2023

Thumbnail of user cynthiaw1925
Arizona
2 reviews
0 helpful votes
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April 28th, 2024
Verified purchase
• Updated review

It's just so hard to know exactly what I'm getting with a picture but we are satisfied with the final
Result

Quality

Date of experience: April 18, 2024

It's just so hard to know exactly what I'm getting...
March 14th, 2024
Verified site experience
• Previous review

It's just so hard to know exactly what I'm getting with a picture.

Date of experience: March 4, 2024

It's easy but a little stressful when it's all online...
January 23rd, 2023
Verified site experience
• Previous review

It's easy but a little stressful when it's all online and hard to know exactly what you're getting. Let's just say it is as easy as it can be for on-line shopping.

Date of experience: January 23, 2023

Thumbnail of user loydw15
Tennessee
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

I received exactly what I wanted and the order process was simple and easy. My order arrived much sooner than I expected.

Quality

Date of experience: April 30, 2024

Thumbnail of user suzies109
Texas
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Customer representative was extremely helpful in helping with my order. I had an issue though trying to order additional parts after receiving my order, even tried 3 different times with no help. That wasn't good, but extremely happy with my shades.

Service
Quality

Date of experience: March 16, 2024

Thumbnail of user timo480
Maryland
2 reviews
0 helpful votes
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August 7th, 2024
Verified purchase

Quick and easy order. Blinds arrived when they were supposed to and my husband and I were able to put them up without any problem.

Quality

Date of experience: July 28, 2024

Thumbnail of user joieb8
Pennsylvania
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

Love them! Very pleased with the experience. Easy to install because I had my son do it! Easy to measure and order. The hardest part was picking which ones I wanted. So many great choices

Quality

Date of experience: March 31, 2024

Thumbnail of user angelam3324
Florida
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

This is my 3rd time ordering from blinds.com and again I am very pleased with my order. We needed a roller shade for our sliding door. It was easy to install, looks great and most importantly, blocks the sun in the evening! Highly reccomend ordering from blinds.com.

Quality

Date of experience: March 13, 2024

Thumbnail of user seandeana
Arizona
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

I originally clicked on the style, but had a misunderstanding on the intro page about black out blinds. I later went into the customize and buy section and that section wasn't difficult after I understood exact what fit best for me. The add another option button made the duplicating the order to adjust a different size was nice! Installation was actually much easier than I expected and the blinds are beautiful and work very well for the southern Arizona heat! Also, check closely with how to measure your windows for the blinds.

Quality

Date of experience: March 6, 2024

Thumbnail of user perryc166
Massachusetts
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

THE WEBSITE WAS VERY EASY TO USE AND VERY PRECISE - LEAVING NO ROOM FOR ERROR! THE BLINDS I RECEIVED WERE ABSOLUTELY FLAWLESS AND FIT PERFECTLY. 10 OUT OF 10 STARS! THANK YOU VERY MUCH!

Quality

Date of experience: April 26, 2024

Thumbnail of user rhr5
Nevada
2 reviews
1 helpful vote
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March 25th, 2024
Verified purchase

I love the customer service tentative and care. I just had the product to fit in the window opening, and it was a little tight. I was expecting it to be a little more loose to operate freely up and down, but unfortunately it is not. I'll have to trim it a little to fit better.

Quality

Date of experience: March 15, 2024

Thumbnail of user ritam776
Arizona
2 reviews
0 helpful votes
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July 13th, 2024
Verified purchase
• Updated review

Beautiful blinds and Great customer service and easy to order. Thanks to Geri x5013,,, very helpful. Color is hard to determine so I appreciate the sample requests. Makes choice easy and satisfied.

Service
Quality

Date of experience: July 3, 2024

Great service
May 14th, 2024
Verified site experience
• Previous review

Date of experience: May 4, 2024

Thumbnail of user robertaa173
Oregon
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Love your products and selection. Carlton was an amazing help so I could choose well. Blinds are amazing, also a great value for the cost.

Service
Quality

Date of experience: April 17, 2024

Thumbnail of user nulln14552
New York
1 review
0 helpful votes
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February 28th, 2024
Verified purchase
• Updated review

We have purchased from you folks before. Have always been pleased by your service and your products. Need some new blinds... came to you for our purchase. Took us a while to finally hang them (sorry for the delay... lots of work with room remodel)... and they are perfect... just what we ordered.

Quality

Date of experience: February 28, 2024

Done business with you in the past always with good...
June 5th, 2022
Verified site experience
• Previous review

Done business with you in the past always with good results... needed new drapes and looked to Blinds.com and you had pretty much just what we wanted.

Date of experience: June 5, 2022

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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

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Blinds.com Customer Service
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