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Blinds.com has a rating of 4.4 stars from 2,472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.
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126,097 reviews
Very good experience ordering & receiving. But, one of the 8 blinds I ordered has already broken. A string at the top broke and now I cannot open or close the blind. I plan to call customer service to see how I can remedy this problem. Also had to go & buy stronger screws, as the ones I received with my order strip out and are useless.
I ordered these higher-priced blinds because a representative assured me they would fit my doors. Unfortunately, upon arrival, I found they did not fit. After reaching out, I was informed that the only suitable alternative was a significantly less expensive option—approximately $1,000 less. I then requested a refund for the price difference, as the original recommendation came from a Blinds.com representative and led to this error. However, I was told that no refund would be issued, even though the mistake was on your team's part. This experience has left me disappointed and hesitant to rely on your team for accurate product guidance in the future.
The Blinds.com website is super easy to use. I loved the prices. I will be ordering from them in the future. The blinds arrived quicker than expected and were super easy to install ourselves. We are really glad we ordered these. They look great!
Date of experience: March 13, 2024
Return happy customer! The blinds I ordered always look amazing and high end on my windows. It was very simple installing all of the blinds and they raise and lower perfectly. The fit is always perfect!
Date of experience: March 15, 2024
I love blinds.com. They have improved the viewing of the blinds before ordering which is so helpful!
Date of experience: July 9, 2023
I love the ease and the prices shown! This is my third time ordering from the company. Quality product that looks amazing!
Date of experience: December 3, 2022
I HAVE ALWAYS HAD A GREAT EXPERIENCE, AND LOVE THE QUALITY OF YOUR PRODUCT.I just wish they were a little darker,, the color I chose is not 100 % blacking out the light
Date of experience: April 27, 2024
Easy to place order.
I wasn't expecting that the shutters would come and made in China.
The item was properly protected though and the quality is not that bad.
Thanks for the experience.
Date of experience: April 12, 2024
I was confused on the website, so I wanted to call a sales rep for help. I wanted the top down bottom up blinds, that is specifically why I called. When I got my blinds they were the pull down type. I don't know where I/or it went wrong. They are ok, but not what I wanted.
Date of experience: March 11, 2024
Very easy! Blinds.com was such a great experience and the quality is fantastic. We were able to measure, choose from great samples, receive very nice products and have everything hassle free. Our contractor said it was one of the nicest and easiest to-install blinds has ever worked with! We're recommending blinds.com to everyone we know.
Date of experience: March 6, 2024
I hope these new ones last longer than my previous ones; I feel the strings broke way too soon, but the blinds themselves are great!
Date of experience: April 28, 2024
I'm replacing 1 eleven year old cell shade from you that the strings broke - hopefully this one will last another eleven years; hopefully price won't double again - this time $260 with 30% off. Last time purchase price was $156 with 10% off.
Date of experience: January 25, 2023
Our blinds were a perfect match to our wall color! The samples were great. The blinds took awhile to arrive but we're very happy with them. Thank you!
Date of experience: April 10, 2024
Date of experience: February 25, 2024
Very user friendly website. Clear instructions for measuring and installation. Helpful and knowledgeable customer service. Contacted customer service on a prior order to address a mistake that I made. Regardless, they made it right.
Date of experience: March 13, 2024
User friendly website. Great price.
Date of experience: November 19, 2023
Experience with the installation is not good. There are blinds 5 blinds for which the Edge moulding was not fixed. I have tried calling blinds.com to report teh issues and they have told me that the installer will report the issue and they will take action. Nothing happened so far, it been moe than 10days.
Didn't get the response for the issue reported
Date of experience: March 11, 2024
Date of experience: January 26, 2024
It took me awhile to convince myself to order shades on line. The price difference finally convinced me. We read the instructions several times (very user friendly instructions) then we measured several times. Ordering was laid out step by step and was very easy. Shade came before the date estimated and was packaged very well. We could not be more pleased overall and will use them again on our next blind order.
Date of experience: March 7, 2024
Nice, well-functioning, easy to order Roman shades. The only issue I have is the color swatches on the computer monitor are so small I couldn't really tell, and the color match it's very good w. What I already have.
Date of experience: March 18, 2024
Website is very easy to use and I appreciate how it lays out details.
When I ordered my blinds, I was ignorant to some areas so I believe I ordered incorrectly.
My main issue and what i cant figure out, is did I miss something as far as the material blinds are made out of? We got some thicker blinds for our bedroom (1.5"). What I didnt expect is for the material to feel so papery, when installing bedroom blinds, I noticed a few crinkles in the paper that I must've creased on install and now cant get them out.
I will continue to order blinds and am chalking this up as an expensive lesson that I created.
Looking forward to my second purchase
Date of experience: March 20, 2024
This was fast and easy and I appreciated the coupon with my samples! The color was just like the sample, and installation was easy.
Date of experience: April 30, 2024
3rd time purchasing from select blinds. I have recommended this company to anyone who is willing to listen about how great the products are and how reasonably priced they are also. We have 2 more rooms to finish and will definitely be ordering again!
Date of experience: March 10, 2024
My most recent purchase was for room darkening shades for an apartment I Iease out. The order was for both a bedroom window and a door. The blinds worked great. Sizing was perfect and installation for both blinds was maybe 15-20 minutes. I've purchased many window treatments from Blinds.com over the years (top-down/bottom up for privacy in my own home) and have found the products to be decorative and robust. I will definitely be ordering from Blinds.com in the future.
Date of experience: March 18, 2024
Date of experience: February 3, 2023
It's just so hard to know exactly what I'm getting with a picture but we are satisfied with the final
Result
Date of experience: April 18, 2024
It's just so hard to know exactly what I'm getting with a picture.
Date of experience: March 4, 2024
It's easy but a little stressful when it's all online and hard to know exactly what you're getting. Let's just say it is as easy as it can be for on-line shopping.
Date of experience: January 23, 2023
I received exactly what I wanted and the order process was simple and easy. My order arrived much sooner than I expected.
Date of experience: April 30, 2024
Customer representative was extremely helpful in helping with my order. I had an issue though trying to order additional parts after receiving my order, even tried 3 different times with no help. That wasn't good, but extremely happy with my shades.
Date of experience: March 16, 2024
Love them! Very pleased with the experience. Easy to install because I had my son do it! Easy to measure and order. The hardest part was picking which ones I wanted. So many great choices
Date of experience: March 31, 2024
This is my 3rd time ordering from blinds.com and again I am very pleased with my order. We needed a roller shade for our sliding door. It was easy to install, looks great and most importantly, blocks the sun in the evening! Highly reccomend ordering from blinds.com.
Date of experience: March 13, 2024
I originally clicked on the style, but had a misunderstanding on the intro page about black out blinds. I later went into the customize and buy section and that section wasn't difficult after I understood exact what fit best for me. The add another option button made the duplicating the order to adjust a different size was nice! Installation was actually much easier than I expected and the blinds are beautiful and work very well for the southern Arizona heat! Also, check closely with how to measure your windows for the blinds.
Date of experience: March 6, 2024
THE WEBSITE WAS VERY EASY TO USE AND VERY PRECISE - LEAVING NO ROOM FOR ERROR! THE BLINDS I RECEIVED WERE ABSOLUTELY FLAWLESS AND FIT PERFECTLY. 10 OUT OF 10 STARS! THANK YOU VERY MUCH!
Date of experience: April 26, 2024
I love the customer service tentative and care. I just had the product to fit in the window opening, and it was a little tight. I was expecting it to be a little more loose to operate freely up and down, but unfortunately it is not. I'll have to trim it a little to fit better.
Date of experience: March 15, 2024
Love your products and selection. Carlton was an amazing help so I could choose well. Blinds are amazing, also a great value for the cost.
Date of experience: April 17, 2024
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
