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Blinds.com has a rating of 4.4 stars from 2,462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.
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126,053 reviews
Very good experience ordering & receiving. But, one of the 8 blinds I ordered has already broken. A string at the top broke and now I cannot open or close the blind. I plan to call customer service to see how I can remedy this problem. Also had to go & buy stronger screws, as the ones I received with my order strip out and are useless.
I ordered these higher-priced blinds because a representative assured me they would fit my doors. Unfortunately, upon arrival, I found they did not fit. After reaching out, I was informed that the only suitable alternative was a significantly less expensive option—approximately $1,000 less. I then requested a refund for the price difference, as the original recommendation came from a Blinds.com representative and led to this error. However, I was told that no refund would be issued, even though the mistake was on your team's part. This experience has left me disappointed and hesitant to rely on your team for accurate product guidance in the future.
Has been really easy so far... Everything went very well. The people I dealt with at blinds.com were great. The only tiny problem was the corner of one of the slats was folded over but it's totally minor.
Date of experience: February 13, 2024
Customer service rep was very helpful and courteous. Very happy with the Levolor blinds and they came in perfect condition and well packaged.
Date of experience: April 20, 2024
Great fit, quality blinds. Would buy from here again...
Date of experience: May 8, 2024
Easy website to navigate. You just measure and fill in the blanks, so awesome. And you get to see a sample of what your window will look like. Would recommend this website to anyone wanting blinds. Not to mention it was less than half the price I found anywhere else.
Date of experience: February 7, 2024
Great pricing and service! The blinds fit perfectly and look great. I've ordered from blinds.com previously and will order from them again.
Date of experience: April 17, 2024
Great pricing and quick shipping. I've ordered these blinds before and they look great. Good quality.
Date of experience: February 25, 2024
Easy to navigate website. Only isssue was advertised price was with promo code however when item added to cart it reverted to full price necessitating me to type in promo code. This could cause someone to miss the price increase when adding product to cart. Maybe have code auto populate in future. Blinds are great. Installation was simple. The blinds work smoothly. So far so good.
Date of experience: March 1, 2024
Easy to navigate website. Only isssue was advertised price was with promo code however when item added to cart it reverted to full price necessitating me to type in promo code. This could cause someone to miss the price increase
Date of experience: January 16, 2024
Easy ordering, great product, easy installation. Never had a problem and the blinds or shades look amazing. Will order again
Date of experience: April 5, 2024
This is my 3rd order & everything was perfect, again. I've looked at other companies but Blinds.com always sees to have what I'm looking for. The perfect fit guarantee is awesome (even though I've never had to use it). Best blind company out there. Thank you for all the help.
Date of experience: February 14, 2024
Easiest site to get exactly what you need with great pricing.
This is my 2nd major purchase, I would recommend this to everyone.
Remember to measure 10 times, order once. :)
Date of experience: August 11, 2023
Very easy to find what your looking for. Any questions I had were answered right away by a professional. Pricing is great also. Thank you.
Date of experience: July 19, 2022
This company is truly awful. When I called to complain about the blinds and try to take advantage of the supposed satisfaction guarantee I was told to donate the blinds and send them a copy of the receipt. I did. And, stopped paying 'billmelater.com'. I'm now getting calls from billmelater.com because blinds.com never credited my account for the blinds that they told me to donate. I'm disputing the charge. The bottomline is that this. The product quality is terrible (Chinese, of course), the installation I paid for was awful, customer service is worse, and now I might be stuck paying for blinds that I don't even have. FYI...blinds.com is a division of the Home Depot. If you want to buy blinds from Home Depot, go to the store. Blinds.com sucks.
Products used:
Two automated blinds and one roman shade. The rest were junk.
Date of experience: March 1, 2024
Let me first say, that I am 17 days outside of the 30 day satisfaction guarantee window. I ordered $3000 worth of blinds. 1 Roman Shade - its fine...not great quality, but it's ok. 2 Motorized Sheer Shades - Quality is low end but the motor works. Programming both blinds to work with one remote will take an engineering degree. The instructions are worthless, as is "customer service". 6, yes 6 Room Darkening Sheer Shades. As with the motorized, the quality is low end but here's the thing. Although a chain pulley is pictured in the customization menu...these blinds come with the cheapest rope money can buy and some sort of plastic spring loaded anchor that requires you to drill into your wall or window frame. So, the blinds go from low end to lower end. I called customer service to see if I could replace or return the blinds. Nope, 17days outside of the 100% satisfaction guarantee window. Ok, can I switch out the rope for a better looking stainless chain option? Nope, not with the blinds I purchased...even though the valance I chose is clearly pictured with a chain. Where I come from, that's called bs. Buyer beware...you get what you pay for. Oh, and I should mention that the installer was terrible. Barely knew what he was doing. I had to explain it to him. He probably could have figured it out if he wasn't so high. And he left dirt smudge on three of the valances. Order was placed on June 20. Installation was on August 1. Today is September 18. Total order cost $2901. Price of customer dissatisfaction...immeasurable.
Products used:
Roman Shade, Motorized Shades, Room Darkening Sheer Shades
Date of experience: June 20, 2023
Always a nice Blinds.com DIY experience. Easy-to-install with excellent instructions and tips to achieve a professional looking job. This is our third Blinds.com project.
Date of experience: March 16, 2024
Easy to navigate site. Did install myself directions were clear and easy to understand. Overall very satisfied with whole experience and definitely recommend to anyone.
Date of experience: March 25, 2024
Date of experience: February 8, 2024
Great experience. Gary showed up to measure, discussed options and was very professional, great guy. Blinds look amazing, would definitely recommend.
Date of experience: April 5, 2024
I come back every time so it must be pretty good experience! I have products on nearly every window in my house! Love the window coverings!
Date of experience: April 12, 2024
Easy to order! I have ordered many window coverings for the house we moved into and have been very happy with the quickness of delivery and quality of the window coverings!
Date of experience: May 22, 2023
Easy to order and detailed ordering process so that mistakes are eliminated.
Date of experience: January 3, 2023
Great Price. Easy to order. Fast shipment. Great product. Love the new Levolor blinds. Fit was perfect. Would definitely order again.
Date of experience: April 17, 2024
I found instructions for measuring very confusing even as a prior customer. I use outside mount, and your diagrams have arrows going way past the area that I need to cover. Worse, nowhere does it make clear that the outside mount dimensions are measured from the top of the frame to the bottom of where the blind will reach. I haven't ordered since 2018 so I forgot these important details which should be clearly stated in your instructions.
The blinds had a small defect because someone assembling them did not know to split the pull cords through the small metal clip--they left the cords outside and worse, behind the clip next to the blinds. I had to untie each cord and restring them.
Date of experience: February 13, 2024
The website is a little confusing and lacked some details so I called and spoke with Phil. He had all the answers to my questions and I was able to place my order without any trouble. Had to go all the way to the Cart, answering numerous questions, only to find the color/material we chose wasn't available in the width we were ordering When installing found they did not provide good guidance for outside mount as to where to mount the brackets.
Date of experience: February 20, 2024
Jason N helped me select exactly what i wanted to install in two bathrooms. He was patient and very helpful throughout the process.
Date of experience: April 16, 2024
Ordered 2". Should have ordered 2 1/2" to match my other blinds but still look good. The pull cords for tilt are WAY too short. Wife has to use an extension grabber to close. Stiff tilt rotation.
Date of experience: March 10, 2024
So easy! I keep doing more windows during the sales. Nice quality, it's a fast and painless process, I just had to provide accurate measurements. It's that easy! 🥳
Date of experience: March 13, 2024
Ordering was easy, blinds shipped quickly and we are pleased. Representatives are helpful if needed. Website instructions are clear and easy to follow.
Date of experience: March 23, 2024
Website is easy to use and so comprehensive. Ordering is easy.
Date of experience: November 14, 2023
Site is easy to navigate. Options are clearly described. Overall process was easy. We have been very happy with Blinds.com. Thank you
Date of experience: January 10, 2023
The site is very easy to use. The instructions for measuring and installation are easy to understand. The packaging is great and they were delivered quickly. I was able to install the blinds with no problem.
Date of experience: February 21, 2024
Website made sense and was easy to understand and use. Providing the initial information requested for purchasing the blinds was easy to understand and collect. Product was packaged well and received in good condition. Instructions provided with the product and made available online made the installation of the blinds an easy project.
Date of experience: February 21, 2024
I was successful ordering my new blinds because of some timely help from an agent in chat. But they arrived with the wrong device for adjusting. I wanted the pull-string and got the twist kind. They are installed and working well but that has been wrong twice now.
Date of experience: February 3, 2024
Blinds are properly shipped packaged everything was in the box went up in minutes. Everything fit perfectly, I I did request and mounts and did not receive them but it's just as well because they fit perfectly and an mount wouldnt have worked
Date of experience: February 22, 2024
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
