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Blinds.com has a rating of 4.4 stars from 2,462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.
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126,053 reviews
Very good experience ordering & receiving. But, one of the 8 blinds I ordered has already broken. A string at the top broke and now I cannot open or close the blind. I plan to call customer service to see how I can remedy this problem. Also had to go & buy stronger screws, as the ones I received with my order strip out and are useless.
I ordered these higher-priced blinds because a representative assured me they would fit my doors. Unfortunately, upon arrival, I found they did not fit. After reaching out, I was informed that the only suitable alternative was a significantly less expensive option—approximately $1,000 less. I then requested a refund for the price difference, as the original recommendation came from a Blinds.com representative and led to this error. However, I was told that no refund would be issued, even though the mistake was on your team's part. This experience has left me disappointed and hesitant to rely on your team for accurate product guidance in the future.
Fast turnaround, great price, excellent blinds. I took advantage of the installation option and I am really glad I did. I highly recommend.
Date of experience: April 12, 2024
Leslie was very helpful in talking me through the process and sent sample swatches to give me more options. The guy who came to measure and install was also very nice and gave good advice. It was all done very timely.
Date of experience: February 17, 2024
GOOD EXPERIENCE. Always happy with my blinds. I have ordered four different times with this company and have never had a problem. Shipped and received on time or early, size and color is perfect. Always recommend to everyone!
Date of experience: February 14, 2024
Love our roller shades! Love the easy touch feature. Give privacy without blocking light! Easy: ordered free samples, measured and ordered shades!
Date of experience: April 14, 2024
Date of experience: March 13, 2024
This is my second set of blinds I"ve purchased with blinds.com. I've had many samples sent. Every time I"ve spoken with someone they have been so helpful. I've saved over a $1000 dollars and it was speaking with an agent that helped to facilitate that.
Date of experience: January 26, 2024
We needed metal blinds due to direct sun. The process was easier than expected. We love the blinds. We will definitely recommend to our friends.
Date of experience: April 12, 2024
My samples came right away. I liked the emails that were not sent too often, but gave me chances for discounts. Plenty of info on the website for measuring and opportunities to see what the blinds will look like. Easy to order.
Date of experience: January 24, 2024
So, so good. Excellent instructions on how to fit properly into the window. The cut was perfect, and it was able to be installed without a hitch. Altogether a pleasant project provided by timely delivery of a well-made product.
Date of experience: February 7, 2024
Easy to order and simple order form,
Pictures really help.
Easy install one time fit.
New stops keep blinds from hitting the top and bottom.
Slides up and down very easy.
Date of experience: March 17, 2024
Very positive as this was our first with Blinds.Com! Measurements and our blind were exactly right for our application. Very excited about having our window covering up in about 20-30 minutes!
Date of experience: March 17, 2024
The site was easy to use and had great customization options. I had other customization questions that the agent was able to answer quickly and accurately. The install process was very easy. Once I found the instructions for the type of shade we purchased, the install was 15 minutes. The design of these shades and the valance was easy to work with at installation and adjust to our liking. Great overall experience!
Date of experience: February 17, 2024
My blinds arrive on time and I'm very pleased with them I could not get the exact measurement from other places but this company was the best place to get what I need I will be using this company again in the future I'm very pleased if you order from this company you will not be sorry
Date of experience: March 16, 2024
My blinds were too short the install said. I called customer service they replaced them for me no charge! The new ones are perfect, I am sooo thrilled!
I have been a repeat customer since 2014, I love the quality and the online process is so easy!
Date of experience: February 8, 2024
Good clear options and wide variety and great price. Options on colors, brands, valance options, function options. Easy shopping from home. Great prices.
Date of experience: March 19, 2024
Really great service, did what they said they would do timely and professionally. Thank you will use again if needed
Date of experience: March 30, 2024
Terrific easy and you make it a full proof purchase easy to install and adds elegance to the room Good quality and functionality
Date of experience: April 12, 2024
Date of experience: September 26, 2023
Blinds are great. Quality of workmanship was excellent. I gave a four star instead of five due to the poorly written and illustrated instructions. The drawings are confusing and didn't resemble the blind I ordered. The font is ridiculously small for older eyes. Better instructions and it would have been a 5-star rating.
Date of experience: February 2, 2024
Step by step instructions were very helpful. I'm spending a lot of money and I was very nervous as my first vertical blind order. When I had questions I got answers easily and timely.
Date of experience: March 13, 2024
Date of experience: March 23, 2023
Date of experience: March 23, 2023
Easy to use website /Great Selection / Prompt Delivery / Easy to install
No issues except I have to use 100 characters to get this great review!
Date of experience: May 2, 2024
I have shopped Bali before. It is a great product. My new blinds arrived as expected. The color is great. They work well
Date of experience: April 5, 2024
I have shopped Bali before. It is a great product
Date of experience: February 18, 2024
Nobody seems to know what the other side is doing. Unable to get to talk and get real answers from anybody it is always the other guys fault.
We ordered our blinds on Jan 5th 2024. The gal cam, measured said "they should arrive by Jan. 19th". That day came and went no blinds, called them and the answer I got was "it is not us but our manufacturer". Dont know who the manufacturer is never got to talk to them. Here it is Feb 19th 2024, blinds arrived and I understand they will be installed on Feb 29th, 2024. Blinds.com using my money and I have no blinds. Dont get sucked in and buy from them.Maggie
Date of experience: February 19, 2024
My only complaint is that I was unable to order this item with a cordless lift due to inadequate width
Date of experience: March 30, 2024
Well done website. Service was quality. Delivery was efficient. I guess I have to keep writing. So I will say the lady on the phone was great and efficient.
Date of experience: March 17, 2024
Good deal. Price is fair.
Date of experience: July 30, 2022
One of the blinds was bent during delivery and or packing. It had to be reordered.
Trim slats were scratched. New and proper items had to be reordered.
The damage and wrong trim pieces were acknowledged by the contracted installer.
Date of experience: February 13, 2024
Easy enough thank you - already recommended to friends the order was easy to customize - I had a weird sized window that I couldn't find local blinds to fit. This worked as intended and advertised - what more can a busy man ask for?
Date of experience: January 31, 2024
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
