Blinds.com

I needed to replace corded blinds I ordered a few years ago with cordless for my babies' room. The previous color was discontinued. A representative recommended a new color and sent samples. It is close enough but the pattern is slightly different. I also ordered for my office which I am happy with, but I did notice prices were significantly higher than the last time I made a purchase.

Easier than going to home stores and trying to get someone who knows how to cut them correctly. When I received the blinds I was surprised at the quality. Much better build quality with paying the higher prices. Thank you Blinds.com

I've purchased from blinds.com several times for a variety of their window solutions, including room darkening bedroom blinds, sheer living space blinds, even top-down-bottom-up versions. Most recently, I purchase a few blinds specifically for our skylights. Their products are top quality, very easy to install, but their customer service is what brings me back every time. They'll recut shades if you make a mistake and even recently sent me new hardware that I lost. I will never hire a service to install blinds in my home again. Blinds.com is the way to go and we've done so for a few of our homes.

Easy to order - no hard sale salesperson. Great price in comparison to other sites. Liked my products in the past, however this order (and unfortunately, by far the most expensive order we've placed with Blinds.com) ended up arriving in the wrong size. I did speak and email with an agent (who was very pleasant and helpful). After several back and forths (not her fault) my blinds are being re-ordered. Hoping the second attempt at my large window blinds fit as well as orders I've had in the past.

Agent was great. I sensed that she was asked by someone to have us go through a few extra steps to get our blinds re-ordered.

Made in China! Takes for ever to get! Worthless product! Blinds.com is nothing but a middleman. They wanted me to disassemble my blinds and straighten them out and then re-tape them using duct tape! I kid you not! This place is a joke! Save yourself some headaches and a couple bucks and order straight from China. Don't let their "American" facade roll you!
JUNK

I ordered 16 of the Bali 2.5 faux wood blinds, varying sizes and all came sizes and labeled correctly. Keep in mind color, I went with Milkyway, or coconut would have worked world too with my white trim and doors. Their "white" is a very cool tone. There is a sample book at Lowes that you cab see color options too. 2 of the blinds seem to not close all the way one direction, which I will reach out to CS to see if I can adjust somehow.

I liked that I could label and name every set of blinds. And stack coupons (always a game changer when coupons can be stacked). One of my blinds rods was cut too short and wasn't capped at the end. But that's my only complaint. The website was pretty straightforward. Although I can definitely think of ways to improve user interface…. Overall, pretty satisfied. They arrived quickly. Installation was straightforward, no missing pieces. Great quality. And I love that I could order free samples without having to pay for shipping. That's what ultimately helped me decide.

I am ordering more shades/blinds after I ordered a few the first time to see how they were. I was very impressed with the quality. The representative encouraged me to order the Northern Blinds by Bali for quality and he was correct. Very nice wood blinds. My biggest complaint is that measurements do not take the valance width (which is over an inch wider than the blind) into account and it really wasn't a big deal except for the bay window, because of the three sections and the outside ones are angled. After I cut down the center valance to allow the side valances to fit, it turned out gorgeous. I'll have to post this review again in an area where I can add the photo.

UPDATE: received and already installed my second set of wood blinds and Roman Shades. Really impressed with the quality and the ease of installation. I was even contacted about the second order to confirm the size of my Valance because they were worried it might not have been ordered correctly. Very impressed.

I ordered blinds for my front bedroom when my stray pregnant rescue dog destroyed them. I was in a hurry to order new blinds since she was going to have the babies soon, so I didn't measure as accurately as I should have, that is my fault. Wasn't able to install the new blinds though until all the puppies and mom were adopted and out of that room this past month, so I just was able to try to install the blinds. They were too short with the width to hold securely in the brackets so I called to see what I could do. Because I was past the 30 days after delivery they said I would have to order new blinds. I completely get that policies need to be followed, but I never had the chance to see if these fit properly with the situation going on at my house. I told them no, I wasn't going to give more money to a company that didn't value their customers more. It's a shame because my dad has ordered so many blinds from them for his new house and was so happy with the quality

I had a few questions about measuring and Steve walked me through everything I needed to know and even generated a quote for me that I simply used to place my order! Thank you so much Steve! Great customer service! Upon receiving my blinds, they went together and fit perfectly!

I ordered two white two-inch wooden blinds. These blinds smell so bad of chemicals that they cannot be hung. They make the rooms unbearable to be in as the smell is overwhelming and it burns your eyes, throat and nose.

I contacted Blinds.com via chat about this. They told me they would get back to me in 3 days and they never did.

8 years ago I ordered several blinds from them and nothing like this ever happened. They must have cut costs and quality to go along with it.

But these blinds are not cheap. Expensive mistake for me. And what kind of VOC's have I been exposed to?

Your offer of an additional $20 off if I agree to getting promotional e-mails from you does not work. Kept getting the message to try again later. Update: Blinds.com reached out and gave me the additional $20 off my order. I love this company!

Blinds did cover the window but we did not take into consideration the edges of the window, this seems to be our error. Make sure you get the measurements correct. Any doubts whatsoever, contact blinds.com and I am sure they will assist. The blinds still look great.

If I could give negative stars, I would. I ordered 2 blinds August 17th and have yet to receive them. SEVEN weeks after I ordered them I received an email stating they would be a late by a week. That was a week ago. Called customer service to find out what the hold up was. I was told my delivery was being held up in customs (okayyyyy? I thought these were manufactured at their headquarters in Houston, TX) and should receive an update via tracking number in ANOTHER week when it leaves customs. I wish I would've read all these terrible reviews prior to purchasing as it seems I'm having the same trouble everyone else has had in delivery taking so long. Very frustrated and will not be purchasing anymore blinds from this company to furnish the rest of my 6,000 sq. Ft home!

Blinds.com, one awesome place to buy blinds. They know there stuff, get your order quickly and correctly. The staff are the best people to deal with and very courteous. They really stand behind there products! Mike M

Easy to order and received what I expected. Good quality! The directions should warn that added support bracket can interfere with the control strings. Other than that, I will likely order from Blinds again in the future.

Easy to navigate and quick order process. Prices are very reasonable. Order arrived fairly quickly, but we ordered 3 sets of blinds in the exact same measurements and only 2 arrived. Called and a replacement was sent out the same day. When it arrived it was an inch and a half too narrow and left a gap on either side of the window. When I called again, I was sent another replacement and that one arrived but is still a half inch too narrow. Leaves less of a gap. Not 100% satisfied, but tired of the back and forth and needing to call on what would now be my 4th remake. Just going to live with the last set they sent.

Wonderful experience and very happy with products that i ordered! Called to revised order and got resolved quickly.

You guys always rock this confusing order I had to make three phone calls for three different questions and you guys were just totally professional every time. Thank you. Very much a repeat customer

I stupidly did not follow the measurement advice given on the website and ended up measuring incorrectly, (was off by a millimeter). I cannot believe what a seamless customer service experience I had with this company. The replacement not only cam free of charge but within days! Lovely blinds and a company that I can definitely stand behind. Thank you Blinds.com!

I ordered my blinds on July 24, in August I contacted customer service because my order was not progressing, just showed in production, the individual (Beatriz) that helped me was awesome, I was advised that the order would be shipped by the end of the week. The next update was the delivery date, which would be Sept. 8, around Sept. 5 I contacted customer service again, the representative was not at all helpful and actually told me that the shipment had not been updated do to the holiday but it would be delivered on time. So today is Sept. 8 and now the delivery is September 14. Again, back to customer service, where there was not a lot of help going on, I told her I wanted to cancel or get a credit. I was offered a $50 credit towards my next blind purchase. I told her no because I recently purchased 3 more blinds through another company just because of the service from Blinds.com, her response was "I understand". So here I am close to two months later, waiting, waiting, waiting.

Easy accurate cuts great color selection. Samples were great and had question on cuts was answered accurately. Have both tdbu inside mount cellular shades as well as a td door window one with magnetic claps. All are great. Grab an extender if getting tdbu as is worth it. Both orders went on sale within a 14 day window and both times I called in and they were true to their word and refunded the difference. Ordering was a breeze and customer service was excellent.

Purchased Levolor sliding panels with a valance. We purchased for 4 sliding glass doors at over $900 each. The problem is the cheap valance that looks like something I tried to craft at home. They do not sit square and the fabric does not wrap around the ends on the inside so you see part yellowish plastic and a small string of fabric. These look cheap and unfinished. Blinds.com and Levalor were unresponsive in correcting the issue.