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    Blinds.com

2024 SITEJABBER AWARD

Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,570 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    661
  • Quality
    2245

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Positive reviews (last 12 months): 94.5%
Positive
1,627
Neutral
41
Negative
54
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126,574 reviews

113
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How would you rate Blinds.com?
Top Positive Review

“Best blinds ever”

Danial J.
11/8/24

Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.

Date of experience: 12/13/24
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Top Critical Review

“Hard to Choose”

ALICIA A.
11/9/24

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Date of experience: 12/17/24
See critical reviews

Reviews (2,570)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (409) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user erict2384
Michigan
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

Easy to navigate. Great prices. Premium wood. Sold product. Color match was spot on. Beautifully toned wood. I Would definitely recommend to friends and family.

Quality

Date of experience: November 18, 2024

Thumbnail of user bonnies1786
New York
1 review
0 helpful votes
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November 29th, 2024
Verified purchase

The ability to order so many samples made it very easy to decide on our color choices. The blinds have arrived and they are perfect!

Quality

Date of experience: January 6, 2025

Thumbnail of user chrisd4131
California
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

Easy site to use, but I was still hesitant that I'd screw up the sizes and online color choice. But alas! All was perfect. Thank you

Quality

Date of experience: December 24, 2024

Thumbnail of user kevinj1703
Iowa
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase
• Updated review

I was very disappointed that the product too so long to ship. If I had known it would take a month to arrive, I would have cancelled my order and purchased my blinds somewhere else.

Quality

Date of experience: November 22, 2024

Super easy!
October 7th, 2024
Verified site experience
• Previous review

Super easy! Great prices. Looking forward to my new blinds.

Date of experience: September 27, 2024

Thumbnail of user jessicap2358
Georgia
1 review
0 helpful votes
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December 8th, 2024
Verified purchase
• Updated review

All of my blinds are about an inch too short. I want them to rest on the bottom, but the strings are slightly too short so they don't rest on the bottom of the window casing.

Quality

Date of experience: November 28, 2024

Easy system to follow
October 21st, 2024
Verified site experience
• Previous review

Easy system to follow. Great directions.

Date of experience: October 9, 2024

Thumbnail of user kayw588
Texas
1 review
0 helpful votes
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November 10th, 2024
Verified purchase

Repeat customer. Chose install this time. Loved my past order for different home 4 years ago. Easy to order. Quick turn around on order. Kay Wood

Quality

Date of experience: December 18, 2024

Thumbnail of user carle438
New York
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Delivery arrived ahead of schedule, the only thing I wish were different were have the tilt and open and closing wand on one side instead of the middle.

Quality

Date of experience: November 26, 2024

Thumbnail of user nulln12459
Arizona
1 review
0 helpful votes
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December 24th, 2024
Verified purchase
• Updated review

Very good! Have ordered several times, always happy. This is our 4th time ordering blinds, they are always just right!

Quality

Date of experience: December 14, 2024

Very good!
November 9th, 2024
Verified site experience
• Previous review

Very good! Have ordered several times, always happy.

Date of experience: October 30, 2024

Easy to do
December 29th, 2023
Verified site experience
• Previous review

Date of experience: December 29, 2023

Quick and easy
September 30th, 2023
Verified site experience
• Previous review

Date of experience: September 30, 2023

I love this!
May 17th, 2022
Verified site experience
• Previous review

Date of experience: May 17, 2022

ALWAYS EASY!
April 27th, 2022
Verified site experience
• Previous review

Date of experience: April 27, 2022

Thumbnail of user kiml1357
Macao
1 review
0 helpful votes
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November 7th, 2024
Verified purchase
• Updated review

Shopping has been straight-forward without any issues. The blinds were received and were as described when I ordered them.

Quality

Date of experience: December 15, 2024

Straight forward enough ordering
January 30th, 2024
Verified site experience
• Previous review

Date of experience: January 30, 2024

Thumbnail of user jonaf6
Wyoming
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

Quick and easy- good quality. Blackout blinds is a must. Find the ones that suite you. Measure, order, install. Easy Peasy

Quality

Date of experience: December 26, 2024

Thumbnail of user pedrog394
Nevada
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

So far, so good, but I have shopped Blinds.com before and the quality seems not to be as good as the previous one. However, it works well and it looks good.

Quality

Date of experience: November 26, 2024

Thumbnail of user leisac32
Texas
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

So far so good! The blinds were easy to hang and look very nice. I will definitely be buying more from this company. They do a great job

Quality

Date of experience: December 12, 2024

Thumbnail of user karlk344
Oregon
2 reviews
0 helpful votes
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November 9th, 2024
Verified purchase
• Updated review

Overall, the products are good, not great. One set of my blinds was missing all the mounting hardware as well as the three extra valences I ordered. I called and shared this, and the lady told me the parts would be expedited. This took three weeks. It's not expeditious at all. Then, there are still missing parts. The corner clips and mounting brackets for the side profile of the outside mount valance were not included.

One set of my blinds was missing all the mounting hardware as well as the three extra valences I ordered. I called and shared this, and the lady told me the parts would be expedited. This took three weeks. It's not expeditious at all. Then, there are still missing parts. The corner clips and mounting brackets for the side profile of the outside mount valance were not included. I now need to call again.

Service
Quality

Date of experience: October 30, 2024

Easy experience
September 11th, 2024
Verified site experience
• Previous review

Date of experience: September 1, 2024

Thumbnail of user gingerm224
Oklahoma
2 reviews
0 helpful votes
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November 18th, 2024
Verified purchase
• Updated review

I have used this site multiple times and referred to friends and have not had a problem or been disappointed yet. Thank you once again for a great improvement to the appeal of the room.

Quality

Date of experience: November 19, 2024

Oerdering was easy
May 25th, 2024
Verified purchase
• Previous review

Ordering was quick and easy and product was delivered promptly and correctly. This is the 3rd time I have ordered from here and will do so again if I need more blinds.

Quality

Date of experience: May 15, 2024

I am back again!
October 9th, 2023
Verified site experience
• Previous review

I am back again! Shopping is easy and directions are understandable and complete. Easy Peasy!

Date of experience: October 9, 2023

Thumbnail of user ivelissec31
Texas
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Very easy online experience! It is definetely a great site!
Need to add 1 or 2 inches in length to be perfect. They should say that on the site.

Quality

Date of experience: December 20, 2024

Thumbnail of user barryf498
California
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

Love the shades. Work perfectly and went in smoothly. The Light Guards were a waste of money. Hoping these work for years to come.

Service
Quality

Date of experience: December 17, 2024

Thumbnail of user sandraj2498
Washington
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

Thought some of the Blinds we received were off Color. They worked with our Paint colors, but were different than we expected.

Quality

Date of experience: December 27, 2024

Thumbnail of user rebeccap2772
Florida
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

Website very easy to navigate. Abundant options. Had exactly the option I wanted. Great instructions on how to measure.

Quality

Date of experience: December 10, 2024

Thumbnail of user jocelynt122
New Jersey
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

Great experience, samples came really quickly and ordering online was a breeze. Very happy with my purchase after reviewing my samples.

Quality

Date of experience: January 6, 2025

Thumbnail of user randyn1001
Washington
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

Blinds arrived on time and met every expectation. Great Service and Great Prices. Will shop with them for our next needs.

Quality

Date of experience: January 2, 2025

Thumbnail of user robertb10291
Washington
1 review
0 helpful votes
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December 20th, 2024
Verified purchase
• Updated review

Ordering instructions were very clear. Confirmation was instantaneous and when I had a problem customer service was great!

When I realized blinds were not correct size my contact with customer service was surprisingly great. Mentioned my problem was told to await new shipment and to simply dispose of the improperly sized blinds. There would be no cost to me

Service
Quality

Date of experience: December 10, 2024

Wonderful selection and great sales
November 5th, 2024
Verified site experience
• Previous review

Date of experience: October 26, 2024

Guarantee is awesome
July 23rd, 2024
Verified site experience
• Previous review

Date of experience: July 13, 2024

Thumbnail of user raymondg1358
Minnesota
1 review
0 helpful votes
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November 14th, 2024
Verified purchase
• Updated review

I have to have so many characters in my review. So here we go. Buy them and know they are probably the best you will ever buy!

Quality

Date of experience: December 22, 2024

My whole house will now be from Blinds.com
January 8th, 2025
Verified site experience
• Previous review

Date of experience: January 8, 2025

Thumbnail of user renitam44
Michigan
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Smooth transaction, fast delivery, hassle free installment. Would definitely order from again. The privacy closure on the blinds is a plus.

Quality

Date of experience: December 13, 2024

Thumbnail of user jennifern1908
Colorado
1 review
0 helpful votes
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November 15th, 2024
Verified purchase
• Updated review

Good selection, easy to use web site and measuring instructions. I called customer service with a few questions. The Customer Service representitive answered my questions, was knowledgable and helpful. I was able to complete my purchase.

Quality

Date of experience: November 5, 2024

Good selection, easy to use web site and measuring...
September 26th, 2024
Verified site experience
• Previous review

Good selection, easy to use web site and measuring instructions. I called customer service with a few quesitons. The Customer Service representitive answered my questions, was knowledgable and helpful. I was able to complete my purchase.

Date of experience: September 16, 2024

Thumbnail of user michaelb13036
Oklahoma
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Easy peasy? Ordered and it came just like they said! I will order again when I need another one. So easy to use and so easy to find the correct product!

Service
Quality

Date of experience: November 25, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

Company Representative

Thumbnail of user socialc2
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Blinds.com Customer Service
Typically does not respond to reviews

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