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Blinds.com has a rating of 4.4 stars from 2,420 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.
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125,873 reviews
I don't want to leave a review but they won't stop emailing me until I do. And now this isn't long enough so I'm typing some more. This is ridiculous. I like the blinds u til this whole circus started
I ordered these higher-priced blinds because a representative assured me they would fit my doors. Unfortunately, upon arrival, I found they did not fit. After reaching out, I was informed that the only suitable alternative was a significantly less expensive option—approximately $1,000 less. I then requested a refund for the price difference, as the original recommendation came from a Blinds.com representative and led to this error. However, I was told that no refund would be issued, even though the mistake was on your team's part. This experience has left me disappointed and hesitant to rely on your team for accurate product guidance in the future.
It was easy to order. The process was explained well.
Installation was quick. The blinds got perfectly.
Well worth the investment.
Date of experience: February 27, 2024
Very helpful for a unique style window. Had a little trouble with the small nails. Instructions could use a little more detail in this area.
Date of experience: February 22, 2024
Spoke to Trent over the phone. He was very helpful! He was patient with me and very informative. He was very professional, but natural. I hate scripts. He was very good.
Date of experience: January 11, 2024
A lot of options. Pretty easy to navigate.
Date of experience: November 5, 2023
The web site was easy to use. I just followed the directions how to measure the fit. The blindes arrived individually boxed with the hardware needto install them and the blinds fit my windows perfectly.
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 22, 2022
Grant Akinfenwa was very helpful and we are confident in he assistance! I got my blinds and they were perfect!
Date of experience: February 13, 2024
Very convenient. You kept me informed as to the progress of the order. When there was a problem with the blinds, you worked to correct it. All the time, very courteous and considerate.
Date of experience: January 5, 2024
Love Blinds.com. Very easy to order from and I always receive a nice product from them.
Quick and Easy to install and they look Great!
Date of experience: February 25, 2024
Very easy! I just needed the same shade that I ordered in the past and I looked it up and it was easy.
Date of experience: May 17, 2023
Date of experience: April 30, 2022
Date of experience: March 23, 2022
Blind I ordered was perfect. Fit right in bracket from broken blind I replaced. Very easy ordering process. Matched other blinds as well
Date of experience: February 13, 2024
Easy to order, product is quality, installing myself was a breeze! The blinds are really solid, good quality
Date of experience: February 5, 2024
Easy ordering site and kept informed about delivery. We installed the blinds ourselves. Easy installation because of great instructions
Date of experience: February 3, 2024
I wanted to get just a simple cordless lift shade but I was forced to pick the Clearfit option with no real explanation as to why that was necessary. The description of Clearfit seems to indicate that it is a TDBU shade. I am hoping that for my shade it is just a light control option and not TDBU. This is my only grpe about the process. There should have been a clear explanation as to why this was necessary. It was because of the width. My measurements were about 10"W by 82"L. Shades in this width have to be top down/bottom up. No real problem with that but an explanation would have been nice. Since the top of the window in about 8FT from the floor we won't be using the top down. Other wise the installed blinds look really nice. Would have preferred no cords visible but realize that's not possible with such a narrow shade. I feel lucky as Blinds.com was the only site I could find that even offered cordless blinds in anything less than about a 12.5" width.
Date of experience: August 30, 2023
I wanted to get just a simple cordless lift shade but I was forced to pick the Clearfit option with no real explanation as to why that was necessary. The description of Clearfit seems to indicate that it is a TDBU shade. I am hoping that for my shade it is just a light control option and not TDBU.
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 17, 2023
It said I was going to get 20% but only gave me 15% Then at the checkout my $33.00 savings from Capital One vanished too. However, my blinds fit perfect and work great. They are very attractive.
Date of experience: March 24, 2022
It said I was going to get 20% but only gave me 15% Then at the checkout my $33.00 savings from Capital One vanished too.
Date of experience: January 31, 2022
Some blinds don't provide a sample. Their selection is large, though. And they offer a 30-day satisfaction guarantee. I haven't yet chosen; currently waiting for my (free) samples to arrive.
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2023
Hi Constance. Thank you for taking the time to share your feedback. I am so happy you were able to take advantage of the 10 free samples we offer for in-home viewing. If there is anything I can do to turn your 3-star experience into a 5-star experience, please reach out to me at socialcare@blinds.com. I am happy to help! -- Jessica N
Some blinds don't provide a sample. It's impossible to choose those blinds online! Unacceptable.
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 1, 2023
Good overall product, easy installation instructions. Bought motorized. Blinds for three sliding glass doors. Using the app to program when to open and close is great.
Date of experience: February 22, 2022
The telephone staff were very helpful when placing the order.
However, we made a $5500 order on Jun 11 and have received nothing but excuses by Jul 17. Now due their ETA is mid August. Unacceptable.
Date of experience: July 17, 2019
Hi Stuart, I'm so sorry your order hasn't shipped and you weren't able to get helpful information from our team. It's our responsibility to provide you with the correct expectation and I'm sorry we let you down. Please send me a message at SocialCare@blinds.com - I'd love the opportunity to help and look into this further for you!
It's not the easiest thing to put up. Definitely need an extra hand make sure you have all tools needed to do the job ahead of time. But other then that great product
Date of experience: April 19, 2022
Date of experience: March 2, 2022
Very easy to order and navigate the site. One blind came damaged and was immediately replaced without any hassle. Would recommend blinds.com for all your window needs.
Date of experience: May 25, 2023
Easy to understand instructions on how to measure windows. Nice selection of colors... the second time I've ordered blinds from you. I always recommend.
Date of experience: December 30, 2021
Glad to find a sale! We will order from this site again in the future. Good quality, easy ordering and they look fantastic in our home. Thank you blinds.com
Date of experience: April 21, 2022
What a great place to work with in these times of failure around every corner. They successfully completed my order exactly how I expected it to be done.
Date of experience: June 24, 2022
Hi Ted. I am so sorry for the confusion during the checkout process. I sent you a message regarding your order. I apologize for any inconvenience this may have caused. -- Jessica N
Always customer oriented--Always great quality blinds/shades. Do not buy from any other place--they take care of you.
Date of experience: February 24, 2024
Date of experience: April 11, 2023
From Ordering to installation the process was straight forward and easy. My order came exactly as detailed. Anyone can do it.
Date of experience: February 24, 2024
Easy to order. I already had my measurements from previous blinds. They arrived sooner then expected.
Date of experience: February 23, 2024
Love my blinds...just purchased more! The selections available are amazing and customer service is wonderful!
Date of experience: February 24, 2024
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Hi. Deborah. Thank you for choosing us for your window covering project. I love to hear this! I am so happy to hear the product fits your window perfectly.