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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,570 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    661
  • Quality
    2245

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Positive reviews (last 12 months): 94.5%
Positive
1,627
Neutral
41
Negative
54
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126,574 reviews

113
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How would you rate Blinds.com?
Top Positive Review

“Best blinds ever”

Danial J.
11/8/24

Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.

Date of experience: 12/13/24
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Top Critical Review

“Hard to Choose”

ALICIA A.
11/9/24

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Date of experience: 12/17/24
See critical reviews

Reviews (2,570)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (409) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user debif78
Michigan
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Easy ordering and clear instructions. I've ordered before, in a previous home, and also for my son's home, so I'm glad to be a repeat customer.

Quality

Date of experience: December 23, 2024

Thumbnail of user suzannep864
Michigan
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

When I called customer service to explain my problem, they were very understanding and helpful to resolve the problem. Couldn't have been better.

Service
Quality

Date of experience: December 31, 2024

Thumbnail of user lindas11091
Indiana
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Easy to use online site. Easy to order. Company very responsive. I've ordered three times from this company and was extremely satisfied each time.

Service
Quality

Date of experience: January 4, 2025

Thumbnail of user marthah2273
New York
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

The instructions were awful. I had parts that I didn't know where they went. And the instructions for attaching the cord "guide/holder" were nonexistent.

Date of experience: November 20, 2024

Thumbnail of user enzov15
Wisconsin
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Great experience no struggles awesome quality easy to install. Highly recommended for whom would like to give a fresh look to your home

Date of experience: December 14, 2024

Thumbnail of user lisam8961
Virginia
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

I thought there was a valance but there is not. I must have missed that part. I like the blinds! Quick, easy and great prices!

Quality

Date of experience: December 26, 2024

Thumbnail of user lindam6638
Maryland
1 review
0 helpful votes
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November 16th, 2024
Verified purchase
• Updated review

Blinds fit perfect and at a great price! Will definitely order from them again! Also ordered solar shades and they are just what I wanted. Thank you Blinds.com

Quality

Date of experience: November 6, 2024

Very easy to navigate the ordering process
October 5th, 2024
Verified site experience
• Previous review

Date of experience: September 25, 2024

Thumbnail of user kelleylynnb
New York
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase
• Updated review

Easy ordering. Packing good. Good communication. Material is beautiful. Better than I expected. The color match was perfect. Measuring directions easy to follow.

Quality

Date of experience: November 12, 2024

Easy ordering
October 5th, 2024
Verified site experience
• Previous review

Date of experience: September 25, 2024

Thumbnail of user edwinm680
Florida
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

I've been an infrequent but longtime customer. Always delivered blinds correctlly sized and with ontime delivery. Prices are good. Can't ask for more.

Quality

Date of experience: November 26, 2024

Thumbnail of user brianc2876
Minnesota
1 review
0 helpful votes
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November 30th, 2024
Verified purchase
• Updated review

This is my 2nd residence that I've completely outfitted exclusively from Blinds.com.I've recommended this company to many people.

Quality

Date of experience: January 5, 2025

My residence in Bloomington,Mn
October 9th, 2024
Verified site experience
• Previous review

My residence in Bloomington,Mn. Is the 2nd home I have outfitted exclusively w/Blind.com products.I've always been happy with the easy to use website & fast delivery times.

Date of experience: September 29, 2024

Great selection.Easy to use website
July 18th, 2024
Verified site experience
• Previous review

Date of experience: July 8, 2024

Thumbnail of user brendam4275
Nevada
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Easy to order; instructions are very helpful. Shutters were as described and installation was easy. Quality is very good.

Quality

Date of experience: January 6, 2025

Thumbnail of user donaldd2066
Ohio
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Easy ordering. Good product and service. They fit perfectly and easy to install. Very happy with the whole experience.

Quality

Date of experience: January 4, 2025

Thumbnail of user susane2297
Washington
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Easy to order. Blinds were just as described. I'm very pleased with them. They match my room and provide the privacy and light blockage I desired.

Quality

Date of experience: December 2, 2024

Thumbnail of user lyneller11
Arizona
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Easy, knowledgeable. The service was always available. The serviceman was on time and efficient. He left everything very clean.

Quality

Date of experience: December 30, 2024

Thumbnail of user victord698
New York
1 review
0 helpful votes
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November 23rd, 2024
Verified purchase

Easy to find my old order and easy to navigate your site! Great customer service! The blinds look beautiful and are very affordable.

Service
Quality

Date of experience: December 31, 2024

Thumbnail of user sueb1864
Idaho
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Thank you to Charlie! Answered many questions and was very helpful! Helped me by answering the questions I had. Very professional

Service
Quality

Date of experience: December 20, 2024

Thumbnail of user donaldm3439
Alaska
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Easy to order. All the dimensions were done perfectly! Only thing we were bummed about is that the blinds are essentially see through.

Quality

Date of experience: December 23, 2024

Thumbnail of user thomasp4093
California
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

Straightforward and easy! Great Blinds! Blinds.com seems to have mastered most everyone's ability to install these blinds. I

Quality

Date of experience: December 30, 2024

Thumbnail of user ronaldb3146
South Carolina
1 review
0 helpful votes
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November 29th, 2024
Verified purchase

Relatively easy to install plus these blinds are very nice and light! I would buy them again and recommend them to friends and family!

Quality

Date of experience: January 3, 2025

Thumbnail of user carolm5747
New York
1 review
0 helpful votes
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November 23rd, 2024
Verified purchase

Easy to choose and order shades. Arrived in a timely manner. Great selection and great quality. Look beautiful in the window

Quality

Date of experience: January 1, 2025

Thumbnail of user roberty1862
North Carolina
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Easy to order and product looks great. Quality was great. Would definitely order from them again. Order came in a timely matter.

Date of experience: December 27, 2024

Thumbnail of user xingz8
California
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Other than being too expensive, I like box-type anchors more than the clip-type ones I received. Other aspects are wonderful.

Quality

Date of experience: December 31, 2024

Thumbnail of user sueb1869
Minnesota
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

Thought we were ordering shades with same color both sides and received shades with color on one side and white on the other

Service
Quality

Date of experience: January 7, 2025

Thumbnail of user crystals1351
Missouri
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

My shopping experience was easy, but I didn't receive the correct width to fit inside my window when I sent the correct measurements.

Quality

Date of experience: December 31, 2024

Thumbnail of user margareta1320
Virginia
1 review
0 helpful votes
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October 27th, 2024
Verified purchase
• Updated review

I ordered my blind and received it as promised. Because the window is over the kitchen sink the included wand was too short for me to reach over the counter. I called customer service and they had the factory send me a longer wand at no charge. Probably the best problem resolution experience I have ever had. This company should be proud of their product, their employees and their desire to give great service.

Described above

Service
Quality

Date of experience: October 17, 2024

Great selection
September 9th, 2024
Verified site experience
• Previous review

Great selection. A little hard to navigate between choices.

Date of experience: August 30, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

Company Representative

Thumbnail of user socialc2
SocialCare ..
Blinds.com Customer Service
Typically does not respond to reviews

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