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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,413 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.

  • Service
    633
  • Quality
    2095

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.4%
Positive
1,508
Neutral
38
Negative
51
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125,817 reviews

113
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Top Positive Review

“I don't want to leave a review”

Megan K.
11/13/24

I don't want to leave a review but they won't stop emailing me until I do. And now this isn't long enough so I'm typing some more. This is ridiculous. I like the blinds u til this whole circus started

Date of experience: 12/21/24
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Top Critical Review

“Disappointed by Unfulfilled Satisfaction Guarantee and Lack of Refund Assistance”

Carrie R.
11/7/24

I ordered these higher-priced blinds because a representative assured me they would fit my doors. Unfortunately, upon arrival, I found they did not fit. After reaching out, I was informed that the only suitable alternative was a significantly less expensive option—approximately $1,000 less. I then requested a refund for the price difference, as the original recommendation came from a Blinds.com representative and led to this error. However, I was told that no refund would be issued, even though the mistake was on your team's part. This experience has left me disappointed and hesitant to rely on your team for accurate product guidance in the future.

Date of experience: 10/28/24
See critical reviews

Reviews (2,413)

Rating

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Reviews that mention popular keywords

customer service (398) web site (34) window coverings (41) installation instructions (34)
Thumbnail of user barryh359
Michigan
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Website is easy to use. Install was easy. Hopefully they are durable and last a long time. Nice color as well

Quality

Date of experience: April 29, 2022

Thumbnail of user winifredr17
North Carolina
1 review
0 helpful votes
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July 12th, 2023
Verified purchase
• Updated review

Blinds fit perfectly! Already going to shop more blinds for our whole house! Great prices and sales make them affordable

Quality

Date of experience: July 12, 2023

Need the blinds to see how they fit and look
May 28th, 2023
Verified site experience
• Previous review

Date of experience: May 28, 2023

Thumbnail of user carolw1571
Massachusetts
1 review
0 helpful votes
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March 9th, 2022
Verified purchase

Very happy with everything, Have told people about you and if i need more blinds, ill be back, Thank you

Quality

Date of experience: March 9, 2022

Thumbnail of user hopeg36
California
2 reviews
1 helpful vote
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February 28th, 2020
Verified purchase

I had no problem ordering these window blinds. They were delivered on time. Installation was easy and sizing was perfect.

Date of experience: February 28, 2020

Thumbnail of user spectaculard
New York
1 review
0 helpful votes
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February 23rd, 2022
Verified purchase

The best place to buy shades It's my second time I am very happy with the product and service.
Thanks

Quality

Date of experience: February 23, 2022

Thumbnail of user samuels621
Florida
1 review
0 helpful votes
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February 21st, 2022
Verified purchase

Very easy to install and looks great. Got these for my new build home and they have awesome pricing also. I love the look of the faux wood.

Quality

Date of experience: February 21, 2022

Thumbnail of user kiml917
New York
1 review
0 helpful votes
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February 18th, 2022
Verified purchase

I've always had a good experience with Blinds.com but I think I overpaid for my last order. Woven shades are nice but the price was way to high.

Quality

Date of experience: February 18, 2022

Thumbnail of user coryf123
Minnesota
1 review
0 helpful votes
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October 28th, 2023
Verified purchase

Very nice. Blinds are great, easy to install. They fit perfect. I have used Blinds.com in the past and they have worked well for us.

Quality

Date of experience: October 28, 2023

Thumbnail of user dylant254
New York
1 review
0 helpful votes
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November 14th, 2023
Verified purchase
• Updated review

Showed up to measure 2 weeks ahead of schedule! The site did not have any openings, but due to a cancelation, they fit me in early!

Date of experience: November 14, 2023

I was under the impression that my order would ship...
December 7th, 2023
Verified site experience
• Previous review

I was under the impression that my order would ship in a week or so, now I dont think my order will be installed in well over a month - as nobody can some measure / double check for a week

* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 12, 2023

Thumbnail of user nulln13354
Utah
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

Customer service was very helpful with clarifying colors for me. I love how I can get exactly the combination of features that I want on my blinds.

Quality

Date of experience: May 12, 2022

Thumbnail of user virginiaw802
Alabama
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase

Quick, easy and simple to order. The only problem I had was having too many options to choose from...

Quality

Date of experience: May 22, 2022

Thumbnail of user nulln7058
New Jersey
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

Easy to order. Pretty fast delivery. Love the blinds and the way they look in my little country cabin

Service
Quality

Date of experience: December 13, 2021

Thumbnail of user davidm7582
Louisiana
3 reviews
0 helpful votes
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November 25th, 2022
Verified purchase
• Updated review

Installation was easy and fast with very little experience needed. I would order again with no worries at all.

Date of experience: November 25, 2022

Just as easy as they said it would be
June 1st, 2022
Verified site experience
• Previous review

Date of experience: June 1, 2022

Thumbnail of user jillr555
Minnesota
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Easy process of ordering samples and ordering product. Husband fitted it with no issues. Love our new kitchen blind!

Quality

Date of experience: April 2, 2023

Thumbnail of user williaml1877
Tennessee
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

Quick & easy install for our bedrooms. Excellent blackout blinds, a must for any bedroom, we would order again.

Quality

Date of experience: December 27, 2021

Thumbnail of user cliffm90
Oregon
1 review
0 helpful votes
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December 30th, 2021
Verified purchase

It was very good experience with little hassle. The blinds arrived early and were promptly hung with no issues.

Service
Quality

Date of experience: December 30, 2021

Thumbnail of user nulln7362
Nebraska
3 reviews
0 helpful votes
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December 29th, 2021
Verified purchase

Best experience I've had from ordering to receiving of product. Quality through out.
Will definitely return to order more!

Quality

Date of experience: December 29, 2021

Thumbnail of user bettyw835
Colorado
1 review
0 helpful votes
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December 30th, 2021
Verified purchase

There were no instructions included with order. The customer service department was very exceptional on the phone for support.

Service
Quality

Date of experience: December 30, 2021

Thumbnail of user lylee16
Iowa
2 reviews
0 helpful votes
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December 28th, 2021
Verified purchase

Great web site very easy to use. Shipment showed us almost 2 weeks early. Perfect fit and work great.

Quality

Date of experience: December 28, 2021

Thumbnail of user lauraleel7
Mexico
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

Second time ordering these cellular blinds… love them, but didn't realize they weren't the same quality as our first order

Quality

Date of experience: January 15, 2024

Thumbnail of user johnt4779
Nevada
1 review
0 helpful votes
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November 10th, 2023

The top of blind was dented. Tried to pull them up and they just fall down gonna try to fight them out.

* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 15, 2023

Thumbnail of user socialc2
SocialCare .. – Blinds.com Rep

Hi John. I am sorry to hear that the blind is dented. We would love to help with this. We offer a 3-year warranty on all products. If the item arrived this way or there was a manufacturer defect, please give us a call at 800-505-1905, option 3. We are happy to help. -- Jessica N

Thumbnail of user nathanielb222
California
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

These blinds are better than I ever expected and the price was almost too good to be true. I am telling everyone to buy from Blinds.Com

Quality

Date of experience: June 24, 2023

Thumbnail of user lindap1953
Massachusetts
2 reviews
0 helpful votes
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December 30th, 2022
Verified purchase

Awesome experience as always! The quality of these blinds is what I wanted. Every window in my house has this brand of blinds. Delivery was fast!

Quality

Date of experience: December 30, 2022

Thumbnail of user lisat2182
Wyoming
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Very easy shopping experience they were easy to order. I was able to put 3 blinds in one window. It even came with double sided brackets.

Quality

Date of experience: December 2, 2022

Thumbnail of user richardf1723
New Jersey
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

Site was easy to use. Wide selection of styles to fit any room in the house. Would definitely use again as we are updating our residence.

Quality

Date of experience: April 20, 2022

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

Company Representative

Thumbnail of user socialc2
SocialCare ..
Blinds.com Customer Service
Typically does not respond to reviews

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