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Blinds.com has a rating of 4.4 stars from 2,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.
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125,817 reviews
This is my second time ordering. I selected a different brand because their sample swatches were a great fit for the bedrooms. Very substantial fabric. These are blackout and they do a great job. Also, you did an amazing job with measurements.The fit is fantastic. There is very little gap at the edge of the window. Made by Hunter Douglas, "My Blinds" uses a button-operated retraction that helps the blind go up fast. ( It almost feels self-propelled.) My concern is the second shade I purchased does not retract with as much power. I have to help it to the top of the window. Should I be concerned? Can the tension in the string system be tightened? Thank you.
I ordered these higher-priced blinds because a representative assured me they would fit my doors. Unfortunately, upon arrival, I found they did not fit. After reaching out, I was informed that the only suitable alternative was a significantly less expensive option—approximately $1,000 less. I then requested a refund for the price difference, as the original recommendation came from a Blinds.com representative and led to this error. However, I was told that no refund would be issued, even though the mistake was on your team's part. This experience has left me disappointed and hesitant to rely on your team for accurate product guidance in the future.
Easy instructions, loved the first blind I received! Great company! They notified when shipped n I was easy to track them!
Date of experience: February 18, 2022
Great experience online. Love the ease of all the info they provide with regard to deciding on which product to buy.
Date of experience: December 19, 2021
Purchase was easy to make. All the necessary information needed to determine the correct size and installation process is readily available.
Date of experience: January 1, 2022
Thank you very much. Your site is very easy to use and I appreciate that you do not add charges because we are in Hawaii. Mahalo nui and aloha.
Date of experience: December 17, 2021
Easy to shop and order online, very helpful guides you through the steps. Would highly recommend this company for blinds.
Date of experience: November 12, 2023
Easy to find what your looking for and easy to order. Looking forward to receiving blinds and putting them up.
Date of experience: September 25, 2023
Price was higher than I expected! Thank You for your timely reply and for adding the discount to my purchase price it was entirely unexpected.
Date of experience: April 12, 2023
Nice website, easy to navigate, good follow-up communication
Good results will be dependent on your ability to enter accurate measurements
Date of experience: September 6, 2023
Have not hung yet as I'm still in the building process. All my blinds are still in their boxes. Should be hung later this month.
Date of experience: December 20, 2021
Very satisfied with my order. Everything came in on time and everything fit very well. I would highly recommend Blinds.com
Date of experience: August 30, 2023
My blind fit perfectly. It was easy for me to install, the price was good and quality was as expected.
Date of experience: July 22, 2023
Date of experience: March 9, 2023
Easy to order and they were a perfect fit. I will def buy from them again. They are def a great quality and I even got them on sale!
Date of experience: October 26, 2023
Very satisfied with the blinds sent. Blinds.com is a wonderful company to do business with. I am a returning customer.
Date of experience: March 24, 2023
Always great and easy to work with. High quality and great instal instructions. I will never by blinds anywhere else
Date of experience: February 5, 2022
First order and I will definitely be ordering more. Came quickly and well packaged. Installation was simple and fit perfectly.
Date of experience: April 25, 2023
Lots of great options. I found exactly what I was looking for at a great price. I am very excited to receive my order!
Date of experience: September 2, 2023
Easy to measure and choose, amazing quality and super quick DIY installation. Very impressed with the choices and customer service.
Date of experience: May 21, 2022
This was the second time I have used this company. The blinds came in a timely manner and fit perfectly.
Date of experience: February 17, 2022
Very helpful customer service the representative was very knowledgeable! The blinds fit perfectly and I will most likely order again.
Date of experience: December 18, 2021
Confusing website. Blind works ok but not really what I wanted. Wanted cordless but it was too difficult to find.
Date of experience: June 23, 2022
Easy to follow instructions for getting the right fit and right color blind.
Date of experience: May 9, 2022
Ordered from here several times and they always always mess up and Ship out super late! Don't trust them
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 26, 2023
Hi Sam. I am so sorry to hear there were issues with several of your order's shipping dates. With the products being custom products, sometimes the shipping dates can change. If there is anything we can do to turn your 1-star experience into a 5-star experience, please reach out to us at socialcare@blinds.com. We are happy to help!
Was skeptical but process was easy from measuring, ordering and installing. Everything fit perfectly.
Date of experience: July 27, 2023
Very straightforward buying experience! Great value… could use better installation instructions, but very satisfied.
Date of experience: February 16, 2022
Telephone representative was extremely helpful in assisting me in measuring and making proper selections.
Date of experience: December 29, 2021
Blinds were well packaged against damage. Magnetic hold-down works perfectly on the door to prevent the shade from flapping when the door is shut.
Date of experience: June 26, 2023
Very good web site. Easy to order. Blinds come a bit too small but all fit. Prices are good too. Very satisfied. Thank you
Date of experience: March 3, 2022
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Hi Joseph. I am sorry to hear that the price was higher than you expected. I sent you a message regarding your order. If there is anything that I can do to turn your 3-star experience into a 5-star experience, please reach out to me at socialcare@blinds.com. I am happy to help! -- Jessica N