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Blinds.com has a rating of 4.4 stars from 2,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.
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125,817 reviews
This is my second time ordering. I selected a different brand because their sample swatches were a great fit for the bedrooms. Very substantial fabric. These are blackout and they do a great job. Also, you did an amazing job with measurements.The fit is fantastic. There is very little gap at the edge of the window. Made by Hunter Douglas, "My Blinds" uses a button-operated retraction that helps the blind go up fast. ( It almost feels self-propelled.) My concern is the second shade I purchased does not retract with as much power. I have to help it to the top of the window. Should I be concerned? Can the tension in the string system be tightened? Thank you.
I ordered these higher-priced blinds because a representative assured me they would fit my doors. Unfortunately, upon arrival, I found they did not fit. After reaching out, I was informed that the only suitable alternative was a significantly less expensive option—approximately $1,000 less. I then requested a refund for the price difference, as the original recommendation came from a Blinds.com representative and led to this error. However, I was told that no refund would be issued, even though the mistake was on your team's part. This experience has left me disappointed and hesitant to rely on your team for accurate product guidance in the future.
Customer service was exceptional. They were able to handle all my questions and was able to walk me through the process for future buys.
Date of experience: February 7, 2023
When selecting the blind the price was lower than I was charged. After picking all my options it showed $66.99 and when I added it to my cart it was $88.99.
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 5, 2023
Samples really helped. Only confusing part was not seeing the type (7/16 double cell) it's based only on the color in the order summary.
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2022
Using FedEx is a "crap shoot" lately.
This order was no exception to that pattern. Blinds did as good as hoped. Quality of blinds is as expected.
Date of experience: December 21, 2021
The product was perfect. It fit the space, was as described and came on time. I recommend this company.
Date of experience: April 6, 2023
I have ordered blinds several times before and have always been pleased with the quality and price.
Thank you!
Date of experience: January 31, 2022
Very happy with Blinds.com. If you're not 100% happy, they will work with you. Great customer service as well.
Date of experience: February 28, 2022
5 Stars so far. I've never been disappointed with Blinds.com. I had to have my samples expedited this time, so hoping to get them in 2-3 days!
Date of experience: February 24, 2022
So far so good - like the website - lets see how it fits and if the color is what I think it will be
Date of experience: August 8, 2023
Customer service did everything they could to make my large purchase a success. Can't wait to receive my order.
Cyrus W and Jessica N went out of their way to make my issues go away.
Date of experience: November 27, 2022
You didn't give me the full discount! Rip off!
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 25, 2022
Best selection, great quality. We have now replaced every blind in our house. Great blinds, Great fit, Fast shipping!
Date of experience: February 22, 2022
I ordered these blinds and was skeptical. They fit perfectly, and I will be ordering many more for the rest of the house.
Date of experience: December 16, 2019
Hi April, we're so happy to hear they fit perfectly! Please let us know if you need any assistance in the future - we'll be here to help! -- Blinds.com Social Care Team
After reversing my order dimensions... it was made right and received quite fast... thanks for taking care of us and making it right...
Date of experience: May 10, 2022
Thanks Really enjoy having the new blinds. Have them in my dining room and really like how they work and really look great.
Date of experience: February 4, 2022
I found the site very easy to navigate. I had ordered samples, they came very quickly. Color matched sample. Very nice, works well.
Date of experience: May 19, 2022
It is a complex process, but it was well worth it. They ask for lots of measurements and then they fit! Great quality.
Date of experience: April 3, 2022
We were happy with the quality and price, add that they were packaged well and delivered promptly and you have a great experience.
Date of experience: November 13, 2022
I've ordered from Blinds.com many times and find the site easy to use. We really love the blinds and they arrived as ordered.
Date of experience: December 17, 2021
The item I was looking for was easy to find and I'm super satisfied with my new blinds.
It was worth the wait.
Date of experience: March 18, 2022
It was easy to order the blinds I wanted. The instructions on the website were clear and the ordering process is well designed.
Date of experience: February 25, 2022
Easy to use website! Fast delivery. Easy to install blinds. Great customer service! Thank you so much!
Date of experience: September 27, 2023
I have ordered in the past and have been very happy, I am always nervous about ordering the right size but the information on the site seems to help
Date of experience: April 18, 2022
Easy install and no issues, perfect size no problems. Measure yourself and order within a1/4 of an inch
Date of experience: April 8, 2023
Quick and easy to navigate website. Good explanations and reasonable prices as well as rapid delivery. Thank you!
Date of experience: April 30, 2023
I'm a repeat buyer because of the products and ease of purchase. Definitely recommend to friends and family.
Date of experience: February 20, 2022
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Hi Teresa. Thank you for taking the time to share this feedback. As we are always looking for ways to improve the customer experience, I have shared this information with our Web Team. If at any time while placing an order you have questions, please reach out to a member of our Design Team at 800-505-1905, option 2. As a free resource, they can help! -- Jessica N