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Blinds.com has a rating of 4.4 stars from 2,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.
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125,806 reviews
This is my second time ordering. I selected a different brand because their sample swatches were a great fit for the bedrooms. Very substantial fabric. These are blackout and they do a great job. Also, you did an amazing job with measurements.The fit is fantastic. There is very little gap at the edge of the window. Made by Hunter Douglas, "My Blinds" uses a button-operated retraction that helps the blind go up fast. ( It almost feels self-propelled.) My concern is the second shade I purchased does not retract with as much power. I have to help it to the top of the window. Should I be concerned? Can the tension in the string system be tightened? Thank you.
I ordered these higher-priced blinds because a representative assured me they would fit my doors. Unfortunately, upon arrival, I found they did not fit. After reaching out, I was informed that the only suitable alternative was a significantly less expensive option—approximately $1,000 less. I then requested a refund for the price difference, as the original recommendation came from a Blinds.com representative and led to this error. However, I was told that no refund would be issued, even though the mistake was on your team's part. This experience has left me disappointed and hesitant to rely on your team for accurate product guidance in the future.
Website was very easy to navigate and understand. The blinds that I ordered arrived on time and were exactly the dimensions that I ordered as well.
Date of experience: February 28, 2022
Easy and quick! Blinds arrived as promised, they were easy to install. We are thankful and recommend these to others.
Date of experience: December 16, 2022
Took forever to get correct order. Numerous phone calls to customer service to get item I ordered. Got wrong item in first shipment.
Numerous calls to correct problem.
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 26, 2022
Date of experience: April 10, 2022
Intuitive web site to complete the order; appreciate getting samples to choose just the right color.
Date of experience: March 8, 2022
One set of blinds was mixed with smooth slats and wood grain. One set had pieces fall out of head rail, one set had cord not attached to bottom rail
Date of experience: December 27, 2021
Great service, easy to navigate, prices are great. Will order again. Great looking and high quality.
Date of experience: February 22, 2022
Repeat customer and each time we are extremely happy with our custom order from the color to the custom fit!
Our 'go to' every time!
Date of experience: December 16, 2019
Thanks for the recommendation, Maira! Please let us know if there's anything else we can help you with - we'll be here if you need us! -- Blinds.com Social Care Team
Very easy order process. The blinds were packed very well and arrived undamaged. The blinds fit perfectly, and I will be using the service again.
Date of experience: April 30, 2023
Great site and easy to shop! Installation was a breeze and the ordering site was easy and the discounts were great too! Love them all!
Date of experience: August 28, 2023
It was easy to choose the correct size and options, delivery was on time and the product we chose was good quality
Date of experience: May 19, 2022
Good - however we are missing a set of the plastic ends that encapsulate the end of the pull strings.
Date of experience: December 14, 2021
Super easy to order and quick to ship. Easy install and they look great I will recommend you all for friends and family and will buy again. Thank you
Date of experience: February 23, 2022
I liked all the information that was given for measurement and the picture of shade was what I ordered
Date of experience: April 30, 2022
My window dressings are beautiful and compliment my decor perfectly. The ordering process was easy and the delivery was quick. I love my windows!
Date of experience: February 16, 2022
I am very pleased with the quality of the blinds, the price was fair, and it was very easy to order.
Date of experience: July 18, 2023
Was easy to order and navigate. My order arrived earlier than stated. Very easy to install. I am very happy with my new blinds.
Date of experience: February 26, 2022
Overall experience - good but Technical problems with your website made it impossible to check out. Was able to check out eventually.
Date of experience: April 29, 2022
Technical problems with your website may it impossible to check out.
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 29, 2022
Ordering was easy. Blinds were delivered when promised. They look great. Installation was also easy.
Date of experience: December 19, 2021
Easy to navigate site. Quick delivery and great quality. Many choices and price ranges. Very easy to install.
Date of experience: February 16, 2022
Ordering blinds on-line was easy, installing the new blinds was also easy to do and they look great!
Date of experience: February 19, 2022
Very easy to order. The blinds were great looking. Installation was a breeze. Instructions were easy to understand. Will order again!
Date of experience: November 24, 2022
Easy to order and easy to compare different blind sets. I will be back to order more blinds in the future.
Date of experience: January 8, 2022
The price for the cordless showed $29 and then changed to $39 in the cart.
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
Super helpful from purchase questions to company coming for measurements and installation. Would definitely buy again
Date of experience: September 4, 2023
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Hi Norman. I am so sorry to hear the product did not arrive the size you expected. I am so happy to see you were able to connect with our Customer Service team and get a new blind order. I am so sorry for any inconvenience this has caused. If you have any additional questions, please reach out to me at socialcare@blinds.com. I am happy to help! -- Jessica N