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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,549 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    657
  • Quality
    2224

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Positive reviews (last 12 months): 94.4%
Positive
1,612
Neutral
41
Negative
54
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126,447 reviews

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How would you rate Blinds.com?
Top Positive Review

“Good and Disappointed”

Rick Y.
11/23/24

Live in the artic and order roman blinds for a rear door. Great material, nicely lined but the bottom rail and sewing is uneven. Looks horrible when raised.as one end is higher than the other. No contact info was provided to discuss the issue with.

Date of experience: 12/29/24
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Top Critical Review

“Never again”

Barret G.
1/6/25

Ordered exact dimensions blinds with the understanding that when they made the product they would leave a tolerance. 3 blinds delivered, all were exact same size as my opening so I can't use them. Called customer service, they said there's nothing they can do for me. $100 wasted, never ordering from this website again.

Date of experience: 12/27/24
See critical reviews

Reviews (2,549)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (409) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user vickib478
Canada
1 review
0 helpful votes
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December 21st, 2021
Verified purchase

Very easy ordering. The salesmen love them and are already installed! Thank you

Quality

Date of experience: December 21, 2021

Thumbnail of user shariv14
California
1 review
0 helpful votes
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March 20th, 2022
Verified purchase
• Updated review

Received the order right on time, and great quality products! I love my new shade/blinds!

Quality

Date of experience: March 20, 2022

Great, so far
March 15th, 2022
Verified site experience
• Previous review

Great, so far. We shall see how the delivery goes.

Date of experience: March 15, 2022

Thumbnail of user ronm1309
California
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊

Date of experience: March 23, 2024

Thumbnail of user suzanneb626
Florida
1 review
0 helpful votes
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February 15th, 2022
Verified purchase

Bonne présentation. J'apprecie la traduction en français'. Bonne explication. Les stores sont arrivés conformes et les mesures étaient correctes.

Quality

Date of experience: February 15, 2022

Thumbnail of user michaelg7278
Washington
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Fast, easy, great pricing blafggggggggggghhhhhhhhhhhhhhhhhhhhhhhhjjjjjjhhjhhhhhhhhhhhhhjjjhhhhhhhhhhhjjjjjj

Quality

Date of experience: August 5, 2024

Thumbnail of user paulh2960
Pennsylvania
1 review
0 helpful votes
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August 25th, 2024
Verified purchase
• Updated review

👍👍👍👍👍👍👍👍👍👍👍👍👍👍aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaabbbbbbbbbbbbbbbbbccccccccccccdddddddeeee

Quality

Date of experience: August 15, 2024

Bought 4 last month liked them so much I got 2 more
December 15th, 2022
Verified site experience
• Previous review

Date of experience: December 15, 2022

Easy and quick
November 30th, 2022
Verified site experience
• Previous review

Date of experience: November 30, 2022

Thumbnail of user ricky257
Alaska
1 review
0 helpful votes
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November 23rd, 2024
Verified purchase

Live in the artic and order roman blinds for a rear door. Great material, nicely lined but the bottom rail and sewing is uneven. Looks horrible when raised.as one end is higher than the other. No contact info was provided to discuss the issue with.

Quality

Date of experience: December 29, 2024

Thumbnail of user barretg3
Tennessee
1 review
0 helpful votes
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January 6th, 2025

Ordered exact dimensions blinds with the understanding that when they made the product they would leave a tolerance. 3 blinds delivered, all were exact same size as my opening so I can't use them.

Called customer service, they said there's nothing they can do for me. $100 wasted, never ordering from this website again.

Service
Value
Shipping
Returns
Quality

Date of experience: December 27, 2024

Thumbnail of user rolandh372
Washington
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

Perfect instructions for measuring the window such that they fit and they did perfectly. I liked their website as it showed what the blinds would look like when finished, color, size and trim options chosen.

Quality

Date of experience: December 27, 2024

Thumbnail of user laurad3594
Virginia
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Very good experience ordering & receiving. But, one of the 8 blinds I ordered has already broken. A string at the top broke and now I cannot open or close the blind. I plan to call customer service to see how I can remedy this problem. Also had to go & buy stronger screws, as the ones I received with my order strip out and are useless.

Quality

Date of experience: December 26, 2024

Thumbnail of user eddieg435
GB
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

Satisfied repeat customer. Ordered several shutters over a year ago. Everything works great. This order, I misplaced the hole plugs and could no longer find it. Can I order 10 pieces of plugs. Thanks.

Service
Quality

Date of experience: December 24, 2024

Thumbnail of user megank1235
Oregon
1 review
0 helpful votes
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November 13th, 2024
Verified purchase

I don't want to leave a review but they won't stop emailing me until I do. And now this isn't long enough so I'm typing some more. This is ridiculous. I like the blinds u til this whole circus started

Quality

Date of experience: December 21, 2024

Thumbnail of user rons1369
Ron
Texas
3 reviews
0 helpful votes
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November 14th, 2024
Verified purchase

Finding S curve blinds without wands was daunting. Not all promo codes are apparent. I have purchased these type blinds before and like the fact that there are no draw-strings or wands involved with them. Considerably more expensive, but worth it to me.

Quality

Date of experience: December 19, 2024

Thumbnail of user paulh5706
Nevada
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

Your sales come and go so I am never sure I am getting the best price. I chose you because your competitor, who I have purchased from in the past, charges an $89 over size freight fee. Let's hope your quality is as good as theirs.
Received my order and happy with the quality. What I am disappointed with is that the shutters are made in China. Perhaps I might have to shop around more in the future.

Quality

Date of experience: January 7, 2025

Thumbnail of user ramiroc89
Indiana
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Super easy to order, straight forward process. Many styles and colors available. Blinds arrived perfectly packaged, undamaged, and was surprised with the overall quality. Very happy with the results, will be buying more.

Quality

Date of experience: December 19, 2024

Thumbnail of user christopherp2935
Georgia
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

I took advantage of a Black Friday code and paired it with a 25% rewards bonus from my credit card company. With that, I got some great blinds for over half off. They were shipped in a reasonable amount of time and measured exactly as ordered. The nightmare was figuring out the instructions. They were HORRIBLE, skipped stops, and the images were illegible. I ended up mounting the bracket backwards because there was no instructions at all for that as to what was front or back. I finally found a video on Youtube that set me straight. We got them installed and they look amazing. I got a pair of Advantage Cordless Blackout Cellular Shades. They really do black out. The cordless lifts and draws down easily. They are great blinds. My beef are the instructions and whoever wrote those should be fired. It cost a star.

Quality

Date of experience: December 17, 2024

Thumbnail of user stevem5833
Washington
1 review
0 helpful votes
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January 6th, 2025
Verified purchase
• Updated review

The ones we got were 95"x60". Had some weight to them. Amazing something heavy like this stays up without sliding down. The only drawback is needs a bigger gear to open the blinds. They look fantastic

Quality

Date of experience: December 27, 2024

Be nice to see color shades with blinds
November 19th, 2024
Verified site experience
• Previous review

Date of experience: November 9, 2024

Thumbnail of user keving3497
Virginia
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

There were no problems deciding on the cellular shades that were ordered, however it is difficult to determine the difference for the faux wood blind options from blinds.com. I miss having the option of corded lift, but the blinds function fine without the cord.

Service
Quality

Date of experience: December 14, 2024

Thumbnail of user benq826
Ohio
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

Was easy and fast. Easy to see customization options once you were able to navigate there (which was the tricky part). Sent me samples quickly and was able to get a good view in person before deciding on what color I wanted.

Service

Date of experience: December 28, 2024

Thumbnail of user philv187
Missouri
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

These blinds are top notch and easy to install. Your service is fast and reliable—- definitely our "go-to" for window treatments!
We didn't expect the blinds to come so soon- your service motto must be "under promise and over deliver". Thank you!

Quality

Date of experience: December 16, 2024

Thumbnail of user michellec5632
Indiana
1 review
0 helpful votes
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November 13th, 2024
Verified purchase

We were about to close on our newly built home and needed to get some window treatments. A relative suggested Blinds.com, so we measured all of the windows and ordered faux wood blinds online. It was so easy! In less than a week, we received all of the blinds and my husband was able to install them. They look amazing!

Quality

Date of experience: December 18, 2024

Thumbnail of user kristenw545
Missouri
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

I was trying to order more blinds of the same kind I ordered previously, but the email order confirmation I have from that order doesn't have enough information to make sure I'm ordering the same thing (like the depth of shade I ordered before). I originally ordered double cell shades but the link takes me to a listing with only single cells available, and the color I had doesn't match with any on there now. It was confusing and challenging trying to order more blinds to match the ones I already have.

Quality

Date of experience: January 5, 2025

Thumbnail of user helenes182
Pennsylvania
1 review
0 helpful votes
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December 24th, 2024
Verified purchase
• Updated review

Wow! Simply Beautiful! I was afraid to purchase custom shades online, so I only purchased 2 to see how they would come out. I was so thrilled, I quickly
Called the customs dept. for help ordering the other 8 shades to match. Spoke with Matthew, who was extremely helpful! They arrived quickly and fit perfectly!
Amazing experience from start to finish! The price was right too!
Happy Happy Customer!

Quality

Date of experience: December 14, 2024

It's fine I just don't like to have to do this
November 5th, 2024
Verified site experience
• Previous review

Date of experience: October 26, 2024

Thumbnail of user jamesw4394
Texas
2 reviews
1 helpful vote
  • Send Message
April 2nd, 2024
Verified purchase
• Updated review

Thanks for all the help.aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaHa

great

Service
Quality

Date of experience: March 23, 2024

Checkout very confusing
February 4th, 2024
Verified site experience
• Previous review

Date of experience: February 4, 2024

Thumbnail of user richardc3889
Georgia
2 reviews
0 helpful votes
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January 21st, 2023
Verified purchase
• Updated review

Esdklfj;kldfg;sdfjd;fklj;kvmasdfklgja;klsdvnklasdfnmvlkadfn;vkljasdfn;vkljnasdflvnasdflvnd;flvnd;fjklvndfjkbn nd;fk nldfasy and accurate. Great selection and online help has been spot on!

Quality

Date of experience: January 21, 2023

Contacted chat help, first with Kyle and today with...
December 11th, 2022
Verified site experience
• Previous review

Contacted chat help, first with Kyle and today with Brandon. Both were excellent in knowledge, and helpfulness and just provided an exceptional experience.

Date of experience: December 11, 2022

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

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Blinds.com Customer Service
Typically does not respond to reviews

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