• Bluedogink

Bluedogink

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Overview

Bluedogink has a rating of 2.5 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bluedogink most frequently mention customer service, and credit card problems. Bluedogink ranks 34th among Printer Ink sites.

  • Service
    19
  • Value
    14
  • Shipping
    15
  • Returns
    10
  • Quality
    11
2
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How would you rate Bluedogink?
Top Positive Review

“A-grade”

Diane W.
5/29/17

Last Friday I ordered a color laser printer from Bluedogink. I must say it was a very simple and professional experience throughout; the product arrived on time without any hassle... There is no reason stopping me from giving them 5-star rating... Strongly recommended...

Top Critical Review

“Zero starts for the sad blue dog”

Sarah T.
12/14/21

I ordered a Brother printer last week - there was no shipping estimate at the time I ordered, and no mechanism for speaking with a customer service rep 'live'. This was a red flag that I failed to take note of. It's now 5 days later, the printer hasn't shipped, I emailed customer support and they acknowledged that they actually don't have the printer - might have it in 3 weeks. They offered to cancel the order - so, a 'take it or leave it' approach to customer service. Do not buy from this company!

Reviews (45)

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customer service (17)
Thumbnail of user josep2558
India
2 reviews
0 helpful votes
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July 11th, 2017

I've been using BlueDogInk for a long time now to buy items for my printer, as usual their services and prices are exceptional Great products, extremely fast delivery, and good customer service. Highly recommended.

Thumbnail of user jenniferk11
Vermont
1 review
2 helpful votes
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August 21st, 2011

I ordered my printer and toner on thursday early afternoon and received it friday am. customer service was great. They helped me figure out what best fit my needs and everything came to me in perfect condition. I will definitely be ordering from them again soon.

Thumbnail of user genevievem7
India
1 review
0 helpful votes
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October 28th, 2016

A good experience. Delivered my cartridge in two days as advertised. Product quality was good. Price also made a little difference. It was cheaper on this site as compared to many others. Complete assistance by the customer care services. I would recommend everyone for this website.

Thumbnail of user imjustsayingb
Florida
1 review
0 helpful votes
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January 18th, 2020

Bluedogink.com is great find! They have the best customer service. I have been using them for my business for five years now and I have never had an issue. Anytime there was a problem with the product they help me out quickly and easily. I will be continuing to purchase all my supplies from Bluedogink.com

Thumbnail of user jacks628
Florida
1 review
0 helpful votes
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October 26th, 2017

Our company requires a wide range of supplies, some are top name brands that can be found anywhere and others are more hard to find items which aren't sold by staples or other retailers, Bluedogink stocks all our supplies and at the lowest price. Best part is we get everything next day.

Thumbnail of user samb508
Florida
1 review
0 helpful votes
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January 28th, 2020

I've been ordering from Bluedogink for a year now and have had all great experiences. They send coupons and I always get a great deal. My orders typically ship out that day or the next day. One time I got an defective HP product but their customer service issued an RMA immediately and I was credited within a week. Very happy and will continue to order from Bluedogink.com

Thumbnail of user blairg25
Pennsylvania
1 review
0 helpful votes
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May 28th, 2020

I was apprehensive ordering a part for my HP LaserJet printer from anyone other than HP, and as I looked online the pricing was all over the place. Bluedogink appeared to have what I wanted but I was a bit suspect as to the price, which was excellent! Well over $100 below others. I placed the order on a Tuesday afternoon with normal delivery and it arrived the following day (Wednesday). Granted we're in the same state (PA) but nonetheless that's service. And to make things even better, the part was exactly as stated and it is genuine HP. I'm up and running and couldn't be happier. I'll definitely return to this vendor.

Thumbnail of user mikew656
Virginia
1 review
4 helpful votes
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September 19th, 2019

I made an initial purchase with Bluedogink.com with the idea of lots more business in the future. 10 days after my order was supposed to have shipped I contacted the company to find out what had happened with my order. Seems UPS can't find it. My problem is that Bluedogink won't ship me another toner cartridge until UPS has completed their review of what happened with the shipent. Of course I can order another cartridge, thus paying for two while waiting for the first to come in. AND I cannot get a refund until UPS finishes their review. Small businesses can't afford this kind of service and I will not even attempt to deal with this company again. Wish they'd had a more customer-centric approach to their business.

Thumbnail of user jacksonj15
India
2 reviews
1 helpful vote
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May 16th, 2017

Last month I bought a Toner Bundle from bluedogink... the product is a perfect fit and a good value considering the budget. The performance and overall output quality is excellent... strongly recommended...

Thumbnail of user seanm123
India
1 review
0 helpful votes
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October 26th, 2016

The quality of the printer (Canon LBP6780dn) I ordered was awesome. It was my first experience with BlueDogInk for any purchase. It's the fourth month of regular usage of this printer. It is in the best condition and its performance is amazing. Thanks BlueDogInk for a low price of such great machine and also the quick delivery that I didn't expect. I would recommend everyone for this service.

Thumbnail of user danielb2274
New York
1 review
0 helpful votes
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January 12th, 2022

They have good quality office supplies for reasonable prices! Easy to use friendly website, if you sign up for there rewards, you will get discount on the ink and toners.

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertg1821
Alabama
1 review
7 helpful votes
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September 10th, 2020

My first and last encounter with this company was disappointing. I was shopping for a certain affordable Brother color laser printer. After seeing several major national retailers sold out of that printer, chose to place the order with this company which showed "in stock". Placed order on Thursday, three day holiday weekend and, by the following Wednesday, no communication indicating an unforeseen delay. Order still showed as "pending". A few hours after emailing them, got a reply, from customer service, that they had run out of stock after my order and I needed to wait 2 to 3 weeks. As of last evening, this item still shows on their site as "in stock". Dozens of other Brother color laser models, Even under $300, also show "in stock". Several are in similar price range but none were offered by customer service as an alternative. As none of their products was reported as "not in stock", have to wonder how many others are also being falsely advertised as "in stock". The first rule of professional business is to advertise correctly. The second rule is to communicate, effectively, with your new and old customers. I am afraid these people failed on both counts. To their credit, they replied reasonably quickly and apologized and offered to cancel the order which I accepted.

Thumbnail of user orir3
Germany
2 reviews
2 helpful votes
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July 11th, 2023

This company is a mess. They don't have items in stock like their site says. Also, I couldn't get anyone on the line to talk to about it. I don't why they are doing this, but do not buy from here.

Products used:
None, cause nothing arrived

Service
Shipping
Thumbnail of user maryb350
India
1 review
2 helpful votes
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October 24th, 2016

A simple way of making an online purchase. This website has provided me with quality products at reasonable prices. One must give a try to experience a simple but astonishing way of shopping.

Thumbnail of user rachelw81
Arizona
1 review
0 helpful votes
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September 8th, 2016

Blown away by the prices of OEM cartridges offered by Bluedogink. Placed my order and was shocked at how fast I received my order. Was very happy with the ease and overall experience!

Thumbnail of user deborahv1
Florida
1 review
2 helpful votes
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July 6th, 2010

I think this is a great company. I am so thankful for their prompt service and excellent customer service. My company is extremely happy with their prices, products and service.

Thumbnail of user pattie20
Montana
3 reviews
2 helpful votes
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June 28th, 2022

Terrible customer service. Charged my credit card 6 weeks ago. False promises about delivery dates. Multiple requests for updates with no response. Finally I just cancelled the order! Buyer beware.

Products used:
None! They never shipped.

Service
Value
Shipping
Thumbnail of user reedf12
India
1 review
0 helpful votes
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November 2nd, 2016

I have ordered OEM HP970XL cartridges on two occasions and have been very pleased with availability, price and speed. I highly appreciate the quick service.

Thumbnail of user davide423
Florida
1 review
0 helpful votes
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April 18th, 2019

Needed product badly, other companies were not able to get for a month, they delivered next day, and had much lower price, thank you

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About the business

Ink Cartridges, Toners, Printers, Storage Media, HP Toner, Epson Inkjet, printer ribbon, and more at Bluedogink.com.

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