• Bluehost

Bluehost

Corporate Values

Overview

Bluehost has a rating of 3.5 stars from 21,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bluehost most frequently mention customer service, many times, and easy access. Bluehost ranks 1st among Web Hosting sites.

  • Service
    674
  • Quality
    608

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 43.6%
Positive
4,500
Neutral
1,604
Negative
4,217
22
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How would you rate Bluehost?
Business's Favorite Review

“Happy Days Are Here Again!”

Captain A.
5/31/22

This is the second time calling for assistance and it was great/ your tech support also helping my developers solve the problem. It took some time but we got it resolved. I had Bluehost when if fist launched my website, and for reasons I can't figure out why SEO team decided to move my newly develop site. But it did happen!. Anyway, I'm glad to be back and looking for long and lasting relationship.

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Top Positive Review

“Excellent”

Randy O.
10/8/24

Our experience was great because of generous in terms of user numbers and unlimited storage, efficient processes, and a focus on customer satisfaction. The hosting excels at providing timely support and ensuring smooth operations, which made everything seamless. One area for improvement could be increasing proactive updates, so customers stay better informed throughout the process.

Reviews (21,510)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1141) domain name (163) support team (121) user interface (46) everything works (23) support staff (35)
Thumbnail of user mr.keithp
Rhode Island
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

My experience with Bluehost support was awesome. They immediately understood my situation and promptly resolved it.

Awesome customer service. They need more stars to really express how great they really are.

Reason I chose this business:

My decision to choose Bluehost came directly from The Free Website Guys who by the way were absolutely fantastic. I experienced severe life challenges and they were extremely supportive and compassionate to my delays. They stuck with me all the way like a family.

Service
Thumbnail of user mikeg2612
Texas
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Easy to work with Bluehost to transfer website to new owner Yall are knowledgeable and good at making it understandable even to non tech people

Your team has always been prompt and informative on any issues that arose. Thank you

Reason I chose this business:

Web developer chose you

Service
Thumbnail of user harveyh189
Georgia
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

We have used Bluehost for 14 years. Sold the business and they use a different company for hosting.

Always solved any issues.

Reason I chose this business:

Full service provider.

Thumbnail of user paulh3981
Minnesota
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

I didn't use hosting services, just domain stuff. Always well supported when I needed changes,

Reason I chose this business:

Recommended by friend

Thumbnail of user cynthiac3067
Canada
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Site was easy to start up and use with plenty of helpful tools and suggestions

Reason I chose this business:

Web search recommendations

Thumbnail of user adminc7
Pakistan
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Bluehost is renowned for its reliable web hosting services, offering a range of products that cater to different needs.

satisfied

Reason I chose this business:

Because of good service

Service
Thumbnail of user thomasp2728
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I had some complicated migration and DMS problems and a technician helped me take care of it all in a reasonable amount of time

Although I did wait to get a answer on the phone but once I got it to fishing it was pretty smooth sailing

Reason I chose this business:

In a long time customer for this very reason I mentioned above.

Service
Thumbnail of user ronaldr1504
Ohio
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

A representative guided me through the process and made corrections on the Bluehost side to enable me to get reconnected properly. This was after changing my ISP, which caused a few issues.

Reason I chose this business:

A combination of the price, the quality of the service provided, and the ability to configure my site as I choose, in detail and at a granular level.

Service
Thumbnail of user mamoruo
Australia
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Although I only use it for email, I am satisfied with the service. Thanks!

Thumbnail of user elainen204
GB
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

The renewal went through smoothly even though my bank rejected the payment at first.

Thumbnail of user janineb225
Washington
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

We had a complicated issue and Bluehost was patient and help us through all the steps.

Great

Service
Thumbnail of user kimj933
Texas
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

The representative talked me through the process of publishing my website from WordPress.

It was positive.

Reason I chose this business:

My superior had positive previous experience with BlueHost.

Service
Thumbnail of user ss1286
California
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Addressed my concerns. They took a while but they did fix the problem

Service
Thumbnail of user davidk5227
Massachusetts
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Good outfit I was satisfied with the level of service I received

Reason I chose this business:

Good outfit

Thumbnail of user rajarajeswarin
Indiana
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Able to buy through online and i am comfortable to complete service

Reason I chose this business:

Noticed Bluehost is one of the hosting and email service that is what we wanted

Thumbnail of user stuarth300
Illinois
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Not satisfactory. This is not a good use of my time,,,,,,,,,

not productive

Service
Thumbnail of user zakk32
Oregon
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Description. At least 50 characters. I think I have it now. A few more characters.

Thumbnail of user barbaraj2026
New York
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Good enough to get what we needed to done. I dont have more to say.

Thumbnail of user ranoa1
Japan
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

The staff helped me to renew my subscription. THank you thank you

Service
Thumbnail of user angelas3486
Arizona
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I don't recall if I needed help. If I did, I don't recall what for. Sorry.

Thumbnail of user abem65
South Africa
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

I'm happy with the services that you provide. So far so good, Keep up the good service.

Thumbnail of user gaytherm
New Jersey
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

I have not been asking for much. I'm not that involved with it.

Reason I chose this business:

My programmer recommended it.

Thumbnail of user eleonorab17
California
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Excellent customer service experience. All was excellent. Price was excellent.

Excellent customer service experience.

Reason I chose this business:

Price was attractive.

Service
Thumbnail of user felixm265
DO
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Has everything one would want from a hosting and domain provider

Reason I chose this business:

Worked best with the technology at hand

Service
Thumbnail of user asadalit
Ireland
1 review
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase

It was a good experience with blue host. I would like to continue services in future.

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Bluehost - Bluehost is one of the largest and most trusted web hosting services powering millions of websites. Join Bluehost now and get a FREE domain name!

Company Representative

Thumbnail of user erinnh1
Reputation T.
Typically does not respond to reviews

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