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Bluehost has a rating of 3.5 stars from 21,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bluehost most frequently mention customer service, many times, and easy access. Bluehost ranks 1st among Web Hosting sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
This is the second time calling for assistance and it was great/ your tech support also helping my developers solve the problem. It took some time but we got it resolved. I had Bluehost when if fist launched my website, and for reasons I can't figure out why SEO team decided to move my newly develop site. But it did happen!. Anyway, I'm glad to be back and looking for long and lasting relationship.
Our experience was great because of generous in terms of user numbers and unlimited storage, efficient processes, and a focus on customer satisfaction. The hosting excels at providing timely support and ensuring smooth operations, which made everything seamless. One area for improvement could be increasing proactive updates, so customers stay better informed throughout the process.
Whenever I had to call for assistance, that agents were very helpful and fixed the problem they are the best to work with
Finally after 8 months of %ell, a rep knew what he was doing and hopefully solved the issues with knowledge, grace & kindness! Overall, this company's tech problems and poor customer service are a very real problem.
Only the one rep gets a 5 star. The rest of the staff deserves a big zero.
Everything has been working amazing with Bluehost. They have the best service and best customer support team
They answer immediately and solve your problems
Quality and pricing
The support tech discovered and incompatibility problem with the software products. The WorkPress version was set back one level and the problem was resolved.
Problem resolved as explained above
High user ratings
Even though I started the Support call without being able to fully articulate my problem, the representative from Bluehost was very patient and understanding. He kept helping me work through the problem over an extended period of time On the same call. And was always polite and friendly. We finally did resolve the problem for which I was very grateful.!
Bluehost Got a good rating When I went looking for someone to host my domain.
Support and services are good, I reached their customer support for an urgent issue, they understood the problem and resolved promptly
Resolved my issues quickly
I have used Bluehost for several years. I know how important is to have a great hosting for clients. Im a business and marketi g consultant so it is key to oartner with the best.
Really good and professional
I used to host websites on different places, lured by marketing misleading offeres. I was a novice back then. Through networking I found out about Bluehost and since then, I've stayed put. Going on 11 years since I use them and no complain. Secure, reliable and great services.
Great web hosting love the C panel lots of self support info and great support team when you need them.
I have had great customer service in my past interactions with Bluehost's support team
Price, reliability and great support
When I communicated my instructions they were received and interpreted to my essence and overall business brand at the highest level. My website is built with care and from listening intently to my requests. The results are amazing and Stunning.
I chose Bluehost because of their trustworthy. I have built a relationship with Bluehost and based off of that experience I chose to allow them to build my website.
Bluehost has great tech personnel that can walk you through just about any problem you have. There pretty quick and very knowledgeable!
I was having issues with my password and they stayed on it until everything was in order. Great help with a great project.
Great help. Very knowledgeable.
Online recommendations.
I felt it was a bit deceptive to have signed me onto a greater level of services that I did not need or order and then charge automatically for it. It took a bunch of calls to straighten it out.
Same as above
Very good platform for hosting your own websites. Have had very little issues, very happy. Have been able to build 3 websites so far
Very minimal help on the last issue. Figured it out myself. Previous were good service
Used CHAT services. The quick and efficient responses helped me accomplish my goals easily.
Loved the check in to ensure we were still connected.
Needed to setup and forward email. Used CHAT and is was easy and efficient.
Recommended by my IT department
When attempting to order, payment/cart options were not there but were restored after contacting Bluehost
website went down and was promptly fixed.
Recommended by a friend
Different agents provided me with conflicting information about your services - antivirus protection
I have a wonderful experience so far with Blue host especially their customer support who never rushes and try to resolve the issue in one sitting.
I just select searching with some good ranking and one selected stick to it.
I don't have anything to say but it's all that I need. There were issues but the customer service handled them well. Well done bluehost!
They stayed in contact with me and answered my questions directly not sidetracking
It got recommended to me
Hi, I had a problem with a subdomain because of a DNS issue and it took more than two weeks to fix it, it was important for the company and we pay a lot per year compared to other hosting services. The truth is that we are very disappointed with the resolution of the online agents. At least they are friendly, but it's no use if you need a lot of interactions to solve a "minor" problem.
In the end it was solved because I made another subdomain from scratch and contacted you again.
I can't give more stars because it always requires several interactions to solve problems that are not serious. The day it becomes a "SERIOUS" problem, I can't even imagine what will happen.
Other friends here in Spain had been using it since 2006/2008 and recommended it to me
It is easy to access and change information. Families like the way it is structured and layed out. We have never had any problems with our site.
Affordable and is good for what we need it for!
I very proud being part form you community, as a beginner with no experience before I face no problem creating my website with
100٪ good they replay at time with totally support
I believe in their project
I sold my URL a couple of years ago and received a charge for it. First rep was unable to help. But, when I talked to his manager, it was resolved.
I contacted the customer service to change the ownership of the Bluehost account. They guided me step by step and all went with no issues at all.
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