• Bluehost

Bluehost

Corporate Values

Overview

Bluehost has a rating of 3.5 stars from 21,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bluehost most frequently mention customer service, many times, and easy access. Bluehost ranks 1st among Web Hosting sites.

  • Service
    674
  • Quality
    608

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 43.6%
Positive
4,500
Neutral
1,604
Negative
4,217
22
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How would you rate Bluehost?
Business's Favorite Review

“Happy Days Are Here Again!”

Captain A.
5/31/22

This is the second time calling for assistance and it was great/ your tech support also helping my developers solve the problem. It took some time but we got it resolved. I had Bluehost when if fist launched my website, and for reasons I can't figure out why SEO team decided to move my newly develop site. But it did happen!. Anyway, I'm glad to be back and looking for long and lasting relationship.

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Top Positive Review

“Excellent”

Randy O.
10/8/24

Our experience was great because of generous in terms of user numbers and unlimited storage, efficient processes, and a focus on customer satisfaction. The hosting excels at providing timely support and ensuring smooth operations, which made everything seamless. One area for improvement could be increasing proactive updates, so customers stay better informed throughout the process.

Reviews (21,510)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1141) domain name (163) support team (121) user interface (46) everything works (23) support staff (35)
Thumbnail of user lances315
Canada
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Highly recommend, support is amazing and have helped me through many jams

Reason I chose this business:

Seemed legit

Thumbnail of user billr1263
Pennsylvania
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

I am satisfied. Customer Service helpful. Everything good.

I had to renew my subscription. Always helpful

Reason I chose this business:

I think it was linked with Wordpress

Service
Thumbnail of user mambok
South Sudan
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Swift and excellent customer care support regarding queries

My issues was resolved immediately

Reason I chose this business:

I chose Bluehost because of the pocket friendly plans and availability of customer care support channels.

Service
Thumbnail of user caspern11
Australia
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Mostly good, mostly wordpress issues where im having trouble.

Reason I chose this business:

Steve Cho - My wife quit her job.com

Thumbnail of user brendac2423
Florida
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

I tried to transfer an already working site but was unsuccessful

Thumbnail of user marionb345
Florida
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Made changes to my email addresses which went smooth. No issues. Thank You.

Had questions about domain administration.

Reason I chose this business:

Opinions of other reviewers.

Service
Thumbnail of user webcustomerl
Virginia
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

The rep I spoke to refunded erroneous charges and removed a nuisance domain from my account.

Thumbnail of user gordonm490
Oregon
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Good…………………………………………………………………………….stop with this stupid limit on words'

Reason I chose this business:

Recommended

Service
Thumbnail of user titof10
Kenya
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

It has been awesome looking forward to continue subscribing your service

Service
Thumbnail of user elitet9
South Carolina
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

I'm just new and needed help with my site transfer from GoDaddy

Done right

Reason I chose this business:

AI web deign

Service
Thumbnail of user markp3672
Australia
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Very efficient, helpful and friendly support provided during online chat session.

Reason I chose this business:

Existing host for website I now manage.

Thumbnail of user johnm15155
Fiji
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

For a non-technical person I found it quite easy to find my way around.

Reason I chose this business:

Recommended

Thumbnail of user sheenap58
Philippines
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Thanks for helping me resolve the issue. Your agents are very patient and prompt.

Thumbnail of user gregoryh1453
Florida
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Simple to setup, satisfied my credit card processing company, and affordable.

Reason I chose this business:

Price, price, price and price.

Thumbnail of user randyr979
Virginia
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Great. Service and. Help. Gave. Good explanations to questions

Service
Thumbnail of user davidy1312
Australia
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Very little downtime. Occasional I can't login but not too often.

Usually I get feedback and problem soft in short time

Reason I chose this business:

Price and recommendation from friends

Service
Thumbnail of user khalidi19
Pakistan
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

No problem at all good. Very happy with appearance on the internet

Very good and effective not only this but they keep all my conversation on record for future review and this is good

Reason I chose this business:

It was cheap and effective I got the hosting for 3 years.

Service
Thumbnail of user souths18
Egypt
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Restriction on the forwarded email that affects my work with you

Reason I chose this business:

Their offer from 3 years ago

Thumbnail of user colettem116
Washington
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Everything seems well organized, intuitive and easy to navigate.

Thumbnail of user dorothyb1335
North Carolina
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Their staff has always been very helpful as they have assisted me with my issues.

See above

Reason I chose this business:

Recommended

Service
Thumbnail of user davids12721
Illinois
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

I was overall pleased with how my issues were handled and taken care of.

I found that they understood what my issues were and were able to help me with that.

Reason I chose this business:

I wanted a good host with good customer support.

Service
Thumbnail of user katherines1349
Oregon
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

I had very few issues.
When I need help, I can get it.
Fifty characters needed for the review is annoying so I'll complain about that.
Fifty characters needed for the review is annoying so I'll complain about that.
Fifty characters needed for the review is annoying so I'll complain about that.

Reason I chose this business:

No idea
Fifty characters needed for the review is annoying so I'll complain about that.
Fifty characters needed for the review is annoying so I'll complain about that.
Fifty characters needed for the review is annoying so I'll complain about that.

Thumbnail of user matthews3286
Virginia
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Blue host is fast and reliable. The word press builder is clutch too

Reason I chose this business:

Great reviews

Thumbnail of user amrf5
Saudi Arabia
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

I never got a problem with my account and my site always easy to get in it

Reason I chose this business:

One of my friends advice me to use it

Thumbnail of user guyp211
Haiti
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

I am using Bluehost for many companies since 2018, I achieved some of things successfully

Kind, honest and patient
I was honestly satisfied

Service

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From the business

Bluehost - Bluehost is one of the largest and most trusted web hosting services powering millions of websites. Join Bluehost now and get a FREE domain name!

Company Representative

Thumbnail of user erinnh1
Reputation T.
Typically does not respond to reviews

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