- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Bluehost has a rating of 3.5 stars from 21,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bluehost most frequently mention customer service, many times, and easy access. Bluehost ranks 1st among Web Hosting sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
This is the second time calling for assistance and it was great/ your tech support also helping my developers solve the problem. It took some time but we got it resolved. I had Bluehost when if fist launched my website, and for reasons I can't figure out why SEO team decided to move my newly develop site. But it did happen!. Anyway, I'm glad to be back and looking for long and lasting relationship.
Our experience was great because of generous in terms of user numbers and unlimited storage, efficient processes, and a focus on customer satisfaction. The hosting excels at providing timely support and ensuring smooth operations, which made everything seamless. One area for improvement could be increasing proactive updates, so customers stay better informed throughout the process.
My web manager says Bluehost is ok. Now I need to get involved as I can no longer pay him. Please provide real people to at least guide the Lyman's ignorance
My web designer did
I migrated a LAMP web application from another system to Bluehost and got it up and running quickly with an excellent suite of built-in tools to manage my web application.
Bluehost is designed primarily for WordPress, but works well with LAMP architecture web applications.
Bluehost customer service/tech support is exceptional, I know the will stand by me wile building and operating my website.
Great reputation
The service received is as advertised. The Costomer service is quick, courteous, patience, helpful and efficient.
As above
I crashed my Computer and lost all my Blue Host Passwords & ID... The Customer Service Representative asked me a couple of questions and we were able to re-establish my E-mail in my Outlook software.
Price is good service is great
I called to cancel my subscription because I don't need it anymore. She offered singing to keep the product which was not applicable to me and so it was canceled.
My subscription has been cancelled per my request.
Because of the good offer at that time
I am not being natural english language was good. It will be that you have people that speak spanish.
Before for the price, now it is very expensive.
Blue Host was very knowledgable in there support and very courteous, even though i was transfer my domain to a new host where my other products were.
I did above
Quality of service in a previous domain.
Overall it was quick and the advisor was very knowledgeable and had a lot of empathy which is good thing, i mainly wanted to get in contact as I didn't want to renew my website anymore due to financial reasons at home with the cost of living in the UK at this time.
I originally chose bluehost as I wanted to create a blog and have would like to learn more about wordpress but I found that I did not us this as much as I wanted to due to not really having any time due to my job. But I hope to go back in the future.
Was unable to login to my account. This experience caused we to lower my experience. I feel forced to make unnecessary comments
The agent was very helpful in resolving my issues.
Researched online
Easy to work with, good website etc. I have used them for at least 5 years with no problems.
My web designer recommeded them
The customer service rep was outstanding in her role and did everything possible to accommodate my request. Although I was hoping for a larger refund, she worked diligently within her limits. Great job and keep up the good work!
I had a certificate not connecting on my site. I chatted with the 24/7 staff at Bluehost and they were able to help me immediately with step by step instructions! It was very simple to follow and my site was fixed within a few minutes of contacting Bluehost.
I had a certificate not connecting on my site. I chatted with the 24/7 staff at Bluehost and they were able to help me immediately with step by step instructions! It was very simple to follow and my site was fixed within a few minutes of contacting Bluehost. The staff was very knowledgeable and quick to resolve the issue in a professional manner!
It was recommended to me by a friend who had excellent experiences with Bluehost.
It is easy to access help through Bluehost and their products and are easy to review and renew. When. Need help with WordPress, there is a very friendly, and effective consultative service which has helped me many times and I would highly recommend. Any time I've had problems with running my website, they have been easily accessible and supportive and answered all my questions.
I've had questions about how to do things on my website and the Bluehost service to help with that is very friendly and accessible. My issues are resolved at the first try.
Bluehost has great reviews and I've been extremely satisfied since using them.
Second time being forced by Bluehost to upgrade the account when we already have a contract until 2027 inplace.
Dreadful
Bluehost was not as bad in the past.
Server performance is much faster than GoDaddy, and I haven't encountered any 503 error like GoDaddy's server does.
I have found Bluehost very responsible,patient and helpful in the building and maintaining of my Wordpress website. I am 85 years old so I am proof that you are never too old to set up and manage a site as long as you have backup. Have discovered their Academy and recommend it.
Had an issue with an overwhelming number of spam comments. They showed me a way to expand my bulk action capability to allow me to deal with them in a way that saved an hour or so from what I was originally doing.
Was recommended as a hosting site with exceptional support.
I have work with Bluehost for more than 10 years and I always found a great suport quality as well as great comertial and price offers..
Great quality service
My experience with BlueHost has been very lunatic and I wish to continue experiencing new things furthermore.
I could never complain of the services bluehost provided through customer support.
I was drowning in e-commerce space while working as sole proprietor and I opted bluehost at my initial journey to find solutions of my acquired research.
I used to be able to log in to my Bluehost account with my email address and password. Now I need to use some random string of letters that I had to save to a text file. The change is annoying. It was not the CSRs fault. That person was able to help me log in at least.
I've had this system NOT recognize me in the past and I've had to go through the same gymnastics to once again gain access.
it all went well once I spoke with someone.
I transfered my domain from Google to bluehost - should be a simple process. But my email stopped working, my first web person fixed the mx codes, but it took 3 weeks to figure out that the DNS codes needed to be disabled for outlook to find me again. Super stress full 3 weeks.
Bluehost support did a great job at responding.
see above
Don't remember
I was changing my domian over to a new website which required it be re-pointed. (All greek to me!)
Very good support
I found it online
I had some questions regarding a mixup (my fault) that I had with my domain registration. Bluehost customer service was very helpful over chat.
Gain trust and grow your business with customer reviews.
Bluehost - Bluehost is one of the largest and most trusted web hosting services powering millions of websites. Join Bluehost now and get a FREE domain name!
