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Bluehost has a rating of 3.5 stars from 21,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bluehost most frequently mention customer service, many times, and easy access. Bluehost ranks 1st among Web Hosting sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
This is the second time calling for assistance and it was great/ your tech support also helping my developers solve the problem. It took some time but we got it resolved. I had Bluehost when if fist launched my website, and for reasons I can't figure out why SEO team decided to move my newly develop site. But it did happen!. Anyway, I'm glad to be back and looking for long and lasting relationship.
Our experience was great because of generous in terms of user numbers and unlimited storage, efficient processes, and a focus on customer satisfaction. The hosting excels at providing timely support and ensuring smooth operations, which made everything seamless. One area for improvement could be increasing proactive updates, so customers stay better informed throughout the process.
All good except for transaction record thank you very much #########
only problem was getting a record of the chat session you need a Save The Chat button
Largest Provider
Your tech rep was able to step me through the setup process smoothly.
I have all of my subdomains under Bluehost.
Love the support team at Bluehost, thank you! The options available and the knowledge is superb, look forward to getting more out of the hosting
Reputability
Needed to change email and get back in - I did think that I had already done this last year so I'm not sure why it reverted to old email
It was very easy guide to unlock the account. Thanks for helping very quickly
Thoroughly satisfied. Ease of access is always great. Never had any issues.
Blue Host was a fantastic hosting service. Very easy to navigate and just worked really well.
Fantastic service, always in communication with you every step of the way.
Wanted to start a website. Read only good reviews and decided to go with Bluehost and have not regreted it.
I wasn't sure about whether I had automatic renewal, and what one particular domain name was all about. The rep cleared that up.
Because word of mouth suggested I use it.
The person that helped me was very polite and corrected the issue I was having
Service received faster than expected, this is excellent! Thank you!
Excellent!
Everything I needed was provided to start working on my blog
I had heard great things about Bluehost. I knew they were my choice before i got started.
I had a very difficult time communicating with the Chat representative. I didn't feel like the person understood what I was requesting and I also don't think I received accurate information. However, when I called on the phone, the rep understood and quickly took care of my problem. From now on, I will ony use the phone contact if I need help.
Good reputation.
Very good platform. Not perfect but very good. Customer service is ok.
Difficult to get help for troubleshooting misalignments with non-bluehost plugins.
Well erated
All was easy so much. Was changing my card information and all was quickly.
It's many years
Whenever there is something I am unsure about I am confident that I can reach customer care either by phone, email or chat and get my issue resolved the first time around.
They are always knowke and thorough.
Bluehost was recommended to me by a friend and I am glad I listened!
Good platform and overall good value. Helped a lot for first website.
My website began experiencing catastrophic issues. After trying unsucessfully to discover the cause, I contacted Bluehost support. The technician quickly discovered the problem and eliminated it. He waited for me to check various pages in the site to verify all was okay before signing off.
Recommended for WordPress subscribers.
Had trouble logging on to my site and the person assisting me stayed with me until I was able to access my account and dashboard.
The chat assistant was knowledgeable and assisted me until my issue was resolved.
Reasonable monthly hosting fees and many available features for building my Wordpress site. I appreciate that the 24 hour customer support chat is available whenever I need it.
Changed payment method. No problems. I dislike being forced to write a publishable comment. Please desist.
It was available.
It has been relatively pain free to use WordPress on Bluehost but it wouldn't have been my choice when deciding to go with a web host. The biggest issue is the email. I can send myself an email from home and it will eventually show up on the email address hosted on Bluehost. We have also been subject to people not accepting email from us as their server has blocked anything coming from Bluehost's servers. Nothing new but frustrating all the same.
The representative was very polite and answered most of my questions.
It wasn't my choice.
It took four sessions with the chat room hosts to finally resolve my issue. The last person I worked with was finally able to fix the problem.
That's the host site I use.
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