• Bluehost

Bluehost

Corporate Values

Overview

Bluehost has a rating of 3.5 stars from 21,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bluehost most frequently mention customer service, many times, and easy access. Bluehost ranks 1st among Web Hosting sites.

  • Service
    674
  • Quality
    608

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 43.6%
Positive
4,500
Neutral
1,604
Negative
4,217
22
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How would you rate Bluehost?
Business's Favorite Review

“Happy Days Are Here Again!”

Captain A.
5/31/22

This is the second time calling for assistance and it was great/ your tech support also helping my developers solve the problem. It took some time but we got it resolved. I had Bluehost when if fist launched my website, and for reasons I can't figure out why SEO team decided to move my newly develop site. But it did happen!. Anyway, I'm glad to be back and looking for long and lasting relationship.

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Top Positive Review

“Excellent”

Randy O.
10/8/24

Our experience was great because of generous in terms of user numbers and unlimited storage, efficient processes, and a focus on customer satisfaction. The hosting excels at providing timely support and ensuring smooth operations, which made everything seamless. One area for improvement could be increasing proactive updates, so customers stay better informed throughout the process.

Reviews (21,510)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1141) domain name (163) support team (121) user interface (46) everything works (23) support staff (35)
Thumbnail of user isabelm281
Philippines
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Please see screenshot. I don't like the way it looks...
Can we have all tabs on a straight line?
It seems it's falling out to the second line...?
The tab that says "Policy on insurance deductibles and payment requirements" --- this is too long!
Can we have it to state "insurance deductibles" only on the tab...

Reason I chose this business:

Please see screenshot. I don’t like the way it looks...
Can we have all tabs on a straight line?
It seems it's falling out to the second line...?
The tab that says "Policy on insurance deductibles and payment requirements" --- this is too long!
Can we have it to state "insurance deductibles" only on the tab...

Service
Thumbnail of user shepherdsw
New Hampshire
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Easy to work with. The service has been excellent. Pleasant experience.

Reason I chose this business:

We've had other websites but found the hosts and products to be hard to work with. Heard good things about Bluehost. So we went with Bluehost.

Service
Thumbnail of user elieg21
Lebanon
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Very satisfied, no issues ever recorded during the last 3 years now.

Thumbnail of user ritak348
North Carolina
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I had a couple of problems, but all ok now. They fixed everything I had a problem with.

Customer service was great. They answered all my questions and fixed all my problems quickly.

Reason I chose this business:

I used Bluehost before and was very satisfied with it.

Service
Thumbnail of user laurenh1065
Canada
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

I already filled out a review……………………………,,,.,,,,,,,,,,,,,

Thumbnail of user ichingc
TW
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Efficient service, no complaint, recommend the service and staff

Reason I chose this business:

Recommended by many

Thumbnail of user kamag3
Nigeria
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

We just requested a little update to enable us upgrade our website

Reason I chose this business:

For efficient service delivery

Thumbnail of user bethk576
Alabama
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

I could not get signed into Blue Host and they were great helping me.
Thank You!

Thumbnail of user georges2956
Indiana
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Went smooth & easy. Cleaned up old email and freed up space. Thank you

Reason I chose this business:

Been a good source for me for years

Thumbnail of user nann30
District of Columbia
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Overall easy to navigate and make updates - no issues with changes. All are verified

Reason I chose this business:

Continuation of prior administrator

Thumbnail of user olumidea11
Nigeria
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

I submit that the internet solutions... Domain registration and web hosting solutions of Bluehost I subscribed to was good. I have been a customer of/subscriber to Bluehost since 2018 (about 5years).
I recommend Bluehost for her really good internet solutions.

Reason I chose this business:

Impressive solutions.

Thumbnail of user larryf906
Florida
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

I spoke to humans. That was nice and helpful. Took 2 calls but they emailed me with problem plugins.

Reason I chose this business:

I can't remember, it;s been 12 years

Thumbnail of user actsesv
Australia
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Person was very knowledgeable, professional and friendly.

Reason I chose this business:

We did not choose Bluehost our web designer did.

Thumbnail of user femsd1
Ireland
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Well coordinated procedures followed in the course of working on my immediate, needs.

Well coordinated procedures followed in the course of working on my immediate, needs.

Reason I chose this business:

Professionalism

Service
Thumbnail of user nadewa
California
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Great customer service, knowledgeable, and very helpful.

Service
Thumbnail of user cintiat3
Portugal
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Sempre que preciso há alguém para me atender, tirar as minhas dúvidas e me ajudar com qualquer problema. Os atendentes são sempre muito simpáticos, atenciosos e gentis e valorizo muito isso. Tenho sempre uma boa experiência. Recomendo.

Sempre tive os meus problemas solucionados.

Reason I chose this business:

Escolhi por ter sido indicado no blog da Wordpress.

Service
Thumbnail of user debbieg912
Georgia
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

Redesigning, rewording... recreating our website with Bluehost just now has been a SUPER experience! We only talked with a few people and each step of the way was seamless. From the 11 pm first call (what and how do we do this?), next day 2nd call (here's how you do this for what you want), after holiday weekend 3rd call (check out your site!/make changes?) to minutes later 4th call (review changes and site done!), EVERYONE we spoke to was friendly, courteous, very knowledgeable, understood our needs, explained options, easy to understand, quick, and efficient! Copy writers & designers are the BEST at Bluehost!

Thumbnail of user alberth529
Virginia
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Thank you for being responsive. Thank you for being skilled. Thank you for making it happen and doing it fast.

Very responsive. And very successful in getting my website back up and running and protecting my company and my business.

Service
Thumbnail of user cphac
Pennsylvania
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Bluehost offers good Wordpress hosting and support. In my most recent customer service contact I was looking to understand why Bluehost created an extra domain that I didn't request.

In the course if my annual domain verification process I was alerted to a registration fee for a new domain Bluehost established for our site. The new domain was automatically added my Bluehost. While it may be a good security measure for sites doing e-commerce, managing sensitive data, etc, it isn’t necessary for our site with limited scope. On the call, Bluehost explained that letting the domain renewal expire would be the best step to eliminate the extra domain and associated fee.

Reason I chose this business:

Good Wordpress hosting.

Service
Thumbnail of user maryf3449
North Carolina
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

They are always on top of every issue that you may have. Highly recommend!

I emailed them and they were on top of the issue asap.

Reason I chose this business:

We have been a customer of Bluehost for year's.

Service
Thumbnail of user shamsuddina1
Bangladesh
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Name server settings location in page should be in better visibility.

Service
Thumbnail of user danw1749
Ohio
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

The hosting service performed as advertised. Outages were always restored before I noticed the problem.

Reason I chose this business:

I have hosted another website with bluehost for 3 years.

Thumbnail of user audrah58
Washington
2 reviews
0 helpful votes
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June 23rd, 2024
Verified purchase

I initiated a chat on Bluehost to upgrade my Name Servers for my domain name. My support person did an excellent job updating them and was polite and respectful the entire time.

Thumbnail of user edz223
California
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

My outlook email couldn't recive or send emails for few days, i had to get someone to fix it.
And this introption is not good for business. If there were problem, they coul notify instead of intropten the email.

Thumbnail of user hoomang
Canada
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I had more than 10 calls each day to develop our web site for our domain which has registered with blue host although we has a privacy protection plan

Reason I chose this business:

Robin and Jasper form Udemy course recommended you

Service

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From the business

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Company Representative

Thumbnail of user erinnh1
Reputation T.
Typically does not respond to reviews

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