• Bluehost

Bluehost

Corporate Values

Overview

Bluehost has a rating of 3.5 stars from 21,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bluehost most frequently mention customer service, many times, and easy access. Bluehost ranks 1st among Web Hosting sites.

  • Service
    674
  • Quality
    608

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 43.6%
Positive
4,500
Neutral
1,604
Negative
4,217
22
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How would you rate Bluehost?
Business's Favorite Review

“Happy Days Are Here Again!”

Captain A.
5/31/22

This is the second time calling for assistance and it was great/ your tech support also helping my developers solve the problem. It took some time but we got it resolved. I had Bluehost when if fist launched my website, and for reasons I can't figure out why SEO team decided to move my newly develop site. But it did happen!. Anyway, I'm glad to be back and looking for long and lasting relationship.

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Top Positive Review

“Excellent”

Randy O.
10/8/24

Our experience was great because of generous in terms of user numbers and unlimited storage, efficient processes, and a focus on customer satisfaction. The hosting excels at providing timely support and ensuring smooth operations, which made everything seamless. One area for improvement could be increasing proactive updates, so customers stay better informed throughout the process.

Reviews (21,510)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1141) domain name (163) support team (121) user interface (46) everything works (23) support staff (35)
Thumbnail of user nellym75
Florida
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

The Customer Service team solved my issues every time that I needed, and it was very nice and ready to help me every time. I am so satisfied with this amazing customer service team. I will recommend to everyone that need to get a website to go with BLUEHOST.

Excellent Customer Service.

Reason I chose this business:

Bluehost is one of the best website builders and easy for beginners and also their plans are very affordable.

Service
Thumbnail of user charlesd2404
California
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

I've been with Bluehost for almost as long as they have existed and go good reason. I have never had any issue with their support. Answers and solutions come quickly and my site continues to work

Reason I chose this business:

Initially (almost 20 years ago!), because I could afford their services and they offered easy site building solutions

Thumbnail of user markp1312
Wisconsin
2 reviews
2 helpful votes
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August 24th, 2024
Verified purchase

I was having trouble connecting my domain, which was purchased outside of Bluehost. Support helped me realize I chose the wrong option in set up, and the problem got resolved.

Reason I chose this business:

I was following a tutorial on Wordpress and Bluehost was what the instructors were using. I liked the interface and it seemed user-friendly.

Thumbnail of user erikc317
California
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Had a question and got the help i needed in one conversation. I needed to get my website to point to bluehost from squarespace and the operator gave me the ip address to do that

Thumbnail of user tamaram90
Illinois
2 reviews
0 helpful votes
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September 18th, 2024
Verified purchase

I had a lot of questions and I appreciate Bluehost. Their customer service was very responsive and helpful, and answered all of my questions without fail!

Reason I chose this business:

Due to changing web platforms I needed a good hosting company.

Service
Thumbnail of user stefand114
Slovakia
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Happy as a clam! I was guided and given the needed expertise to get my website up and running. I am very happpy qnd will recommend Bluehost to my clients.

Thumbnail of user alis594
India
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Really using Bluehost a very nice, giving utmost satisfaction but prices shall come down in this cutting edge world.
Some more changes also need to apply...
Thanks.

issue got resolved swiftly....thanks

Reason I chose this business:

Freind suggested.

Service
Thumbnail of user carolv1059
Wisconsin
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

I'm finally back to having control of my site after a $360 annual purchase and case #*******. It took two calls a week apart to get the matter fully resolved via Sitelock.

As above.

Reason I chose this business:

Seemed like a cost-effective hosting service 10 years ago.

Service
Thumbnail of user jaclynp67
Australia
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

"I can't say enough about the incredible experience I had with https://thefreewebsiteguys.com/ From start to finish, the process of building my website was seamless, intuitive, and, best of all, almost completely free. I was blown away by the variety of professional templates available, making it easy to create a site that looks polished and unique. The drag-and-drop features were user-friendly, even for someone like me who isn't tech-savvy and time poor.

What impressed me most was the range of customization options. I could easily tweak every detail to perfectly reflect my brand. The built-in SEO tools were a fantastic bonus, helping me optimize my site for search engines without needing any prior knowledge.

Customer support was also top-notch. Whenever I had a question, the team was quick to respond and always helpful, going above and beyond to ensure my satisfaction.

Overall, I couldn't be happier with the result. Sven and https://thefreewebsiteguys.com/ made it possible for me to have a professional-looking website without spending a motza. I highly recommend this service to anyone looking to build a beautiful, functional website easily and affordably"

Reason I chose this business:

Referred to me by the thefreewebsiteguys

Thumbnail of user johnb13623
Denmark
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Help desk suggested it was down due to bad HTAccess files - might have had something to do with it but repairing the database actually corrected the site.

Reason I chose this business:

Person who set up the bulletin board chose Bluehost.

Thumbnail of user davidm11597
GB
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

I was needing to renew my bluehost website hosting quite urgently. I had forgotten my password and was having trouble resetting it.
The person I spoke to on the chat console was very helpful and resolved my issue.

Very good experience overall

Service
Thumbnail of user jongh5
KR
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I am satisfied,
I am living and working in South Korea as painter. It is possible I want my website to be researched in Naver in Korean internet site.

Thumbnail of user kimbelrym2
Kentucky
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

The Free Website Guys are really free. Sven Nilsen did an awesome job and is genuinely a nice guy. They built the website in a step-by-step process and sent me videos with instructions for certain steps. They even show you how to make changes after the site is completed. I liked them so much that I even recommended them to someone I know. Great job!

Reason I chose this business:

Free Website Guys recommend Bluehost.

Thumbnail of user valentind27
Massachusetts
3 reviews
8 helpful votes
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July 10th, 2024
Verified purchase

Scam like business; "hit and run " businesses; they have a link with other "tool web site" that don't exist.
Bought theirs "services " and I give up using after 30 min!
Asked for money back … "run Forest, run " like business.
There is no one zero star options
Now all "on line" business are scam like "business", that's way is cheap to have a VPN.

Service
Value
Shipping
Returns
Quality
Thumbnail of user t.b.b
North Carolina
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

My customer service rep. Was very helpful. He took time to understand my problem because I was having trouble describing to him what was going on. He respectfully asked clarifying questions and was very patient until he figured out what I was trying to say. He assured me that we'd get the problem resolved and then walked me through the process successfully!

Reason I chose this business:

It was recommended by may coach

Thumbnail of user charleso919
Kenya
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I was happy either the experience with blue host. They were quick and product was of good quality. Timely response to any query or support requested

I had issues with my logging in

Reason I chose this business:

A friend recommended

Service
Thumbnail of user gregoryc1391
Australia
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

God service overall. No major issue. Would hope for some faster servers, but does the job for me so far.

Thumbnail of user ronaldol11
Missouri
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

I did not need a website or any of the other services. I just needed domain name and everything was adjusted with refund to my card. Thank you.

Reason I chose this business:

I inherited this account from a friend that helped me with the domain name and the previous website.

Thumbnail of user christow4
Pennsylvania
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Everything I needed was handled by the person I talked to- password reset, site access. Good communication, helpful service.

Everything I needed was handled by the person I talked to.

Reason I chose this business:

Word of mouth

Service
Thumbnail of user theresat231
Wisconsin
4 reviews
0 helpful votes
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September 4th, 2024
Verified purchase

You guys have been great signing up and also great about discontinuing which is not always the case for subscriptions!

Thumbnail of user ethanc439
Wisconsin
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

The Bluehost team does their job pretty well. You can contact them anytime and they'll respond to it as quickly as possible. I hadn't had any issues the first day I started using their services.

Reason I chose this business:

One of the cheapest Hosting providers

Service
Thumbnail of user rossj112
New York
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Overall, a good experience with an easy to understand interface, helpful support documents, and great chat support.

Using the Chat option, I was provide helpful information that resolved my issue.

Service
Thumbnail of user catherines1619
New Zealand
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Made contact with Bluehost. Very professional and quick to reassure me that they were not sending emails and this was a scam

Service
Thumbnail of user siddharthap3
India
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Support is great. Resolved the issue in one interaction. Easy to reach and they understand the problem really well.

Service
Thumbnail of user timothym2148
Texas
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Any issues that arise are taken care of by the Bluehost group. I've been on Bluehost since before 2019.

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Reputation T.
Typically does not respond to reviews

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