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BookingGroup

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Netherlands
2 reviews
0 helpful votes
Follow Ouvrel O.
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Accueil parfait! Rapidité, simplicité rapport qualité prix correct! Je vous recommande cette agence

Date of experience: December 9, 2019
Kazakhstan
2 reviews
0 helpful votes
Follow Lel K.
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Top zufrieden günstig und absolut in Ordnung Kunden werden sehr zuvorkommend behandelt. Danke!

Date of experience: June 30, 2021
South Africa
2 reviews
0 helpful votes
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Immer wieder gern!
July 31, 2021

Absolut reibungsloser Ablauf bei jeder Anmietung Sehr freundliches, junges und kompetentes Team Immer wieder gern!

Date of experience: July 29, 2021
TZ
2 reviews
0 helpful votes
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Super freundliche und hilfsbereite Mitarbeiter in BookingGroup Nur zu empfehlen!

Date of experience: July 29, 2021
Thailand
1 review
0 helpful votes
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Booking Group Scam
April 5, 2025

You make the car hire booking and make payment.
Then they say you have to provide an International Driving Licence.
When you say you don't have one and you have never had to provide one before, they cancel your booking.
You ask for your money back and they say there is a cancellation fee. The moment you accept this they get to keep the majority of your money if not all of it having incurred no cost.
In my case they haven't paid be back one $ having taken $579 of my pension.
They don't respond to emails or messaging.
Booking Group USA, UK and Russia = SCAM

Date of experience: March 18, 2025
Virginia
1 review
0 helpful votes
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Buyer beware
April 11, 2025

I booked my car rental through this agency online for my trip to Aruba immediately upon receiving confirmation of my booking. I also received a separate advising me that I should take out car insurance which appeared to not have been included in my car rental and that it would cost me more once I arrived at the car rental agency. After consideration, I decided to purchase the car insurance when I arrived at the car rental agency. The agent immediately told me upon reviewing my account me, even asking or inquiring that my vehicle had full coverage as part of the rental rate I was charged. So it is very important to contact the rental agency before committing to taking any additional vehicle insurance when I requested a refund I was denied multiple times so this is a fire beware warning.

Date of experience: March 24, 2025
Israel
1 review
0 helpful votes
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Первый раз бронировал авто, и остался очень доволен! Отдельное спасибо Илье, в аэропорту Минска!

Date of experience: August 14, 2016

Overview

BookingGroup has a rating of 2.8 stars from 1,537 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BookingGroup most frequently mention credit card, rental company and full coverage. BookingGroup ranks 8th among Car Rental sites.

service
71
value
71
shipping
50
returns
58
quality
59
This company responds to reviews on average within 1 day
+11