BookMyForex

One Sagar did an excellent job in issuing and reloading my card. I was impressed by the smooth operation.

But I have been disappointed by the way they give written promises and do not keep it. Also my card got blocked over a weekend. I was cash strapped and lost my reputation at a merchant outlet. Then when I contacted bookmyforex they just declined all responsibility and sent me to fend for myself. No compensation was paid in spite of writing to their ceo. So god forbid anything happens to your card.

They have a great customer support team. When I was traveling abroad for the first time, I had a lot of queries, which they answered very patiently and helped me choose the right forex products based on my requirement.

I recommend BookMyForex.com to all. As they provides excellent prompt services.

I loved their rates. I may have issues like not delivering more than a certain amount to your home address but barring that rest was great. I have purchased currency from other portals and other agents and it is the best among them all just for its rates and a decent customer sales support. Go with Bookmyforex.

I had to send a wire transfer to my daughter who is in Australia. Not only did I get the best currency exchange rate for the wire-transfer, the processing fee charged was a mere Rs. 200/-. In the past when I sent wire-transfers directly through banks, the exchange rates were far higher and I ended up paying a lot of money as one-time transaction charges. Next time I’ll not even think of anyone but BookMyForex for money transfers and other forex transactions.

My wife and I are soon heading to US to meet our grand-children. For the first time ever I managed to buy forex simply sitting at home. Though I am not very internet savvy, I managed to book my order online with BookMyForex in not even 10 minutes, with full assistance from the Company’s customer help desk over live chat. The helpdesk staff patiently handled my queries. I had requested for my order to be home-delivered, and surprisingly we received it that very day! The services are perfect for old couples like us who find it difficult to run around for such errands.

Firstly they do not provide help 24/7. I have been using their service for quite sometime now. There always has been some minor things, which is fine and can be overlooked. But my last experience literally made me cry at an international airport. I took forex card from them, which was supposed to be activated before I reach my foreign destination. They said some documents were missing, which were provided to them in hard copy. But they probably misplaced it. They didn't send me any mail/message about documents and didn't activate my card. I was stuck in one of the US airport, with no one from their team there to help as their office was closed. So i was stuck at the airport with no money, card not working and no one to help. One cannot probably imagine the condition of a person stuck at an international destination with no help. All thanks to bookmyforex. Hence, please choose a trusted bank instead of these guys.

I ordered 3000 cad in cash and was so happy with their rates and services that I decided to take a forex card as well which was delivered in 15 mins once I did the payment and card got activated within 24 hours. I would definately use your services from canada now.

When we sent our son for studies abroad I was worried about how to send him money and tution fee. Someone suggested BookMyforex to handle all my money transfers and drafts. Happy with them, but I feel they should do free home delivery of forex, irrespective of the amount.

Card stops working after few days. Transactions gets declined although there is sufficient credit. Customer care No - just one - keep holding for several minutes - there is no response - you give up holding.

They took Intermediary charges from the sender upfront, still the it was charged double to the beneficiary.
Disputing for over thee months, the passing the buck fro one guy to another, useless customer care

Gave advance token money for SGD cash, it's been 4 days and hasn't received currency yet. Tomorrow I have to catch the flight and stupid customer service are stalling and giving false promises of delivery. I wish I could have given No Star rating to them.

Cannot trust the service of bookmyforex. On one occasion they booked the order and just before travel date said that they cannot provide the currency due to shortage in market and on other occasion they asked to pick the currency while on my way to airport since they cannot deliver in time. Got better rates and much better service from offline vendors

Hi,

Just tried to speak to one of the representative at the call center to sell $5000. 00 and to my surprise he was trying to avoid by giving diff excuses like team will look at it, team will call... blah blah blah and when i said are you trying to avoid giving answers to my query he disconnected the call.

I called after reading good review from other customer but i had bad experience.

Thanks

There is no way I am letting these people scam any more people. They got a deposit of my $******* via bitcoin and claimed it never reflected on their end. There was no way I could prove they actually received that payment, till Fortsolution. Tech took it upon themselves to step in and pave the way for the repayment of my already lost money. ForexTB is not what they claim to be.

In the month of April 2019, i had requested bookmyforex to upload my forex card by $2000 & they have uploaded $ 1927, which is $ 73. I have been following up with the customer department & till date they have not credited the $73 back to my card. They don't seem to keep up the contract of their commitment.

BMF team got the job done, however, the process is extremely painful. Your details are passed from agent to agent with very limited transparency about what is going on so you need to keep calling or keep receiving calls from their various agents. Promises are made that "you would get your forex instrument as soon as you make the transfer" but as soon as you make the transfer the due date changes to tomorrow. Their business partner wasted my whole day when I had a tight deadline.

Vishal and Ajay from their Mumbai team really endorsed personal efforts to get me my due products in time.

Hi, I would like to bring to notice that I booked currency and got a call from agent that if I make payment before 1pm, currency would be delivered on the same day. However, it's a failure on BookmyForex and their agency partner who are not committed to their commitment and give false promises to customers and get the payment done so that customers does not book with any other agency to purchase currency. This is really not the way to business.

It's been 12days now and I have not received my transfer yet. The customer service representative who is incharge rejects my calls. I wouldn't recommend anyone to use bookmyforex for wire transfer. Pay a little more to a bank and get it done smoothly instead. I had initiated in December 2021. Its January 2022 now I'll be charged for my transfer in the incoming bank just because of the delay from book my forex's side.

This is a fraud company waiting for an opportunity to grab people's money in the name of refundable deposit. They collect 2% refundable deposit upfront with a clear intent of not returning it. I placed an order for wire transfer to USD, for which they collected 4K as refundable deposit. Their cancelation policy is shrouded in mystery and not at all clear. Since I was getting a much better rate elsewhere, I cancelled the order within 10 minutes of placing the order, but they did not give the 4K refundable deposit back since they say 4K is the cancelation charge. I'm sure they wouldn't have even started processing the order within 10 minutes of placing the order, but they said they will not return the refundable deposit. Not sure how many people they are looting everyday with their cunning tactics. This is a totally unethical and fraud company. Please stay away from this company and go for some professionally run ethical company for your needs.

This is regarding my order placed with Bookmyforex with order id BMF******* for loading the CCY card. The money was transferred to them and they are just harrassing me by never loading the card. I am in a foreign country with no card. OI relied on their serviced but they are a fraudulent company.

Book myforex holds your refund money when you return to india and sell your balance forex thro BMF. And no one helps. I have my money stuck and they are not even answering since 12 days when my refund will come, they have debited it from my forex cards and are holding my money.

I have recently migrated to Australia and have transferred money from India to Australia. Its been 7 days now since my father has lodge money in their account but i have not received my funds here in Sydney. Sumit is not even replying to my emails and not attending my phone call since last 3 days. I have requested the proof of the transfer at numerous occassiins and i am so worried that my hard earned money is not safe.

I am dealing with Sumit and still waiting for their reply. Unbelievable worst experience so far. I am going file FIR by monday if they didnt reply me. Thinking of going to India in two if the matter is not resolved.

Delivery is prompt... but u people dont respond to call back... that was annoying... since i needed an answer for few of my queries... but couldnt get it