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BookOnline

Overview

BookOnline has a rating of 4.6 stars from 4,848 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.

service
179
value
173
returns
2
quality
166
This company responds to reviews on average within 2 days
+40
How would you rate BookOnline?
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Florida
1 review
0 helpful votes
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Hotel reservations
May 28, 2023

Mr Garcia was professional and informative. He quickly answered all my questions

Date of experience: May 28, 2023
Florida
1 review
0 helpful votes
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Booked hotel on line.
March 1, 2023

Great experience with Matt. I would use him again for my hotel booking.

Date of experience: March 1, 2023
California
1 review
0 helpful votes
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Excellent customer service agent
March 2, 2023

The agent was very polite, professional and patient.

Date of experience: March 2, 2023
District of Columbia
1 review
0 helpful votes
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Professional
August 16, 2023

Straight to the point. Little hard. Of hearing tho. Overall great job

Date of experience: August 16, 2023
New York
1 review
0 helpful votes
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Check in with Jesus.
May 10, 2023

Jesus was knowledgeable, friendly, and professional. He did an outstanding job of checking me in.

Date of experience: May 10, 2023
Nevada
1 review
0 helpful votes
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Booking rooms
February 10, 2023

I booked for my parents. It was very quick and easy.

Date of experience: February 10, 2023
Arizona
1 review
0 helpful votes
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Great
February 11, 2023

The lady that I spoke with was calming and very helpful!

Date of experience: February 11, 2023
Maine
1 review
0 helpful votes
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Excellent job
August 7, 2023

Felix was excellent and professional in helping with the booking experience.

Date of experience: August 7, 2023
Pennsylvania
1 review
0 helpful votes
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Good phone service..
August 4, 2023

Actual studio 6.counter staff.is not efficient.nor helpful...horrible experience...

Date of experience: August 4, 2023
Alabama
1 review
0 helpful votes
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Great job!
August 6, 2023

Thanks Taylor, appreciate you making the booking a room so smooth and simple.

Date of experience: August 6, 2023