BookOnline Questions & Answers

Here’s what consumers have asked with answers from BookOnline staff and previous consumers.

5 questions answered

40% answered in 1 day

Question:

Is bookonline a scam or a legit company? Is bookonline a scam or a legit company?

Answer:

SCAM. Huge Fees, no refunds. Would NOT recommend. Do yourself a favor and Pass by when you see this site.

By Bernard H. over a year old

See more answers (6)

Question:

Why do you make your website so similar to the actual hotel's website? why are you deceiving your paying customers and charging outlandish fees? Why do you make your website so similar to the actual hotel's website? why are you deceiving your paying customers and charging outlandish fees?

Answer:

Agreed! WHY? Absolutely the most blatantly deceptive company I have ever come across.

By Deborah S. on 9/19/24

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Question:

How do i go about being reimbursed for the fraudulent taxes and fees that you charged to my account after my "booking"? How do i go about being reimbursed for the fraudulent taxes and fees that you charged to my account after my "booking"?

Answer:

I'd love the answer to this! This agency fraudulently charged us $1800!

By Deborah S. on 9/19/24

Question:

Are there other similar companies to bookonline that are less expensive or better?

Answer:

Make sure you are booking directly on the hotel's website.

By Shasta L. over a year old

Question:

What is this a reservation for? What is this a reservation for?

Answer:

Daughters out of state at school and needed a hotel for her graduation.

By Anna D. over a year old

Question:

I had a hotel booked for june 19-25. h6908065. due to a death in the family, i could not go. can i get a refund?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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