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Book Outlet

How would you rate Book Outlet?
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Canada
1 review
0 helpful votes
Follow Vicki S.
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Excellent Company Excellent Product
July 15, 2022

Excellent Product, Company, and Service. Great Variety and Value. Shipping was quick and effortless. Honestly, I use them time and time again. If you love books this should be your first stop.

Date of experience: July 14, 2022
Canada
2 reviews
0 helpful votes
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Easy Peasy
June 17, 2021

Ordering from Book Outlet is so easy - almost too easy, because I end up buying too many books! The selection and prices are great, so it's helpful for people like myself who are on a budget.

Date of experience: June 17, 2021
Canada
1 review
0 helpful votes
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My book outlet order
November 28, 2022

Was very impressed fast service brand new books and had great customer service when I needed help with my account
Will for sure pass this site onto my friends
And will be ordering more books
Thank you for this amazing site

Date of experience: November 28, 2022
Canada
1 review
0 helpful votes
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Very good
July 11, 2022

First time ever using your site and very impressed the price was a fraction of Amazon which the ONLY place I usually order from on line bc it's know I can trust them
But I will definitely be spreading the word about your site!

Date of experience: July 11, 2022
Canada
2 reviews
0 helpful votes
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Quick and Seamless Service End to End
January 13, 2023

The website was easy to navigate and received my books ahead of schedule as well. The prices were very reasonable. Will definitely be my "go to" next time for purchasing books.

Date of experience: January 13, 2023
Canada
2 reviews
0 helpful votes
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Good experience with Outlet
July 13, 2021

Everything as just great except claiming the reward points was difficult and did not work. However, the points have reappeared and I will attempt to use them again on another purchase.

Date of experience: July 13, 2021
Canada
1 review
0 helpful votes
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Very nice books
December 8, 2022

Good condition...some even like new. I had one not so good on the cover but for that one, inside pages are good and that was only 1 out of 12 books in total purchases. I will order again. Thank you!

Date of experience: December 8, 2022
Canada
1 review
0 helpful votes
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Great experience
December 9, 2022

I had a few issues with my original order, but the customer service quickly fixed the problems at no cost to me and were very understandable. I highly appreciated my experience!

Date of experience: December 9, 2022
Canada
1 review
0 helpful votes
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Very impressed!
June 17, 2021
Updated review

What an awesome website! I have been raving to colleagues about the prices. One piece of advice - if you see something you like, get it! I went back to look for a book I had seen and it was gone.

Date of experience: June 17, 2021

Amazing book selection!
May 28, 2021
Previous review

Amazing book selection!

Date of experience: May 28, 2021
Canada
1 review
0 helpful votes
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It was great
July 10, 2021

I love shopping on bookoutlet it's amazing. I can by books that I normally don't go for because the prices are lower so I don't feel like I wasted my money if I ended up not liking the book and I've never had any problems with my order or their delivery and I've ordered MANY time

Date of experience: July 10, 2021
Canada
1 review
0 helpful votes
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Excellent prices for awesome books!
June 26, 2021
Updated review

Easy to find stuff and excellent prices! My books are great, very few cosmetics things like scratches. Otherwise everything was fast, easy, and we'll priced.

Date of experience: June 26, 2021

Easy to find stuff and excellent prices!
May 31, 2021
Previous review

Easy to find stuff and excellent prices!

Date of experience: May 31, 2021
Canada
1 review
0 helpful votes
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My first purchase from Book Outlet
December 12, 2022

I am very happy with the excellent condition that my books arrived in. My only criticism was with Wismo tracking. When I clicked on the tracking link, the Wismo message stated NOT FOUND. When I contacted Book Outlet I was told that my books had been shipped and I was given a Canada Post tracking # which worked properly. I think the Wismo tracking link should not appear in the shipping confirmation email if it doesn't work.

Date of experience: December 12, 2022
Canada
1 review
0 helpful votes
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Attractive looks
June 21, 2021

I ordered books for my baby. I was not sure how it gonna looks whether he likes or not. As soon as books arrived they are awesome. It was paid worthied. My baby likes all the books.
Thanku bookouet for this gift as they are the first books of my baby.

Date of experience: June 21, 2021
Canada
3 reviews
0 helpful votes
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Great selection of books at a cost I could afford. I purchased 2 with places to visit in Ontario that I did not know about and I was born here. One should become a tourist in your own town.

Date of experience: June 17, 2021

Great selection
June 12, 2021
Previous review

Great selection.

Date of experience: June 12, 2021
Canada
1 review
0 helpful votes
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Fell Short
November 4, 2022

I am a regular customer and have always found Book Outlet to have prompt delivery, good service and fair prices; however, my last order was received with entirely different books than I had ordered, and obviously was a mistaken shipping; they offered to re-ship, which I am still awaiting, and one of the books I had previously ordered, was no longer in stock; this was a terrible experience and hope they will do better next time...

Date of experience: November 4, 2022
Texas
1 review
0 helpful votes
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Lost in the mail/helped quick
December 19, 2022

I ordered like 30 something books and, obviously, it was divided into 2 orders. The first half was delivered within 2ish weeks (normal where I am with USPS) but the second half had been in my area for nearly a month with no updates in shipping. I had contacted USPS, but they're INCREDIBLY busy and they said they would look for it, but chances are it was lost.

I contacted customer service and within about 4 hours they had gotten back to me and offered me a credit card refund, a credit back, or the option to resend the books that they had in stock and refund the ones they didn't have in stock anymore.

Within a week I had the in stock books and a credit back. I really appreciate how quickly they addressed and fixed the issue I had. Needless to say, I will be a returning customer.

Thank you!

Date of experience: December 19, 2022
Canada
1 review
0 helpful votes
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Affordable books, fast delivery
January 20, 2023

I was able to find 9 books for around $50 - cheaper than my local thrift stores! The delivery was even faster than estimated and all books are in great condition.

Date of experience: January 20, 2023
Canada
1 review
0 helpful votes
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Absolutely great!
July 16, 2021
Updated review

I used to be able to shop at Book Depot in person. Now I live across the country, but still order online for great selection, great prices, and fast shipping.

Date of experience: July 16, 2021

Always a great experience!
June 28, 2021
Previous review

Always a great experience!

Date of experience: June 28, 2021
Canada
1 review
0 helpful votes
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Excellent value
June 19, 2022

I have made several purchases over the past few years and always find Book Outlet to offer excellent value. The selection, condition of the books, and prices are all great.

Date of experience: June 19, 2022
Minnesota
1 review
0 helpful votes
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Excellent Customer Service!
February 3, 2023

I ordered 7 hardcover books from Book Outlet discounted to $2 from the original price! Unfortunately, the first box was stolen but customer service remedied this by sending another box.

Date of experience: February 3, 2023

Overview

Book Outlet has a rating of 4.2 stars from 1,892 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 4th among Books sites.

service
376
value
1,803
shipping
1,803
returns
21
quality
1,838

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49,178 reviews