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Book Outlet

How would you rate Book Outlet?
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Canada
1 review
0 helpful votes
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Happy customer
November 24, 2022

I was looking for 2 books that were no longer available elsewhere.
I found both at Book Outlet.
They were in excellent condition and arrived in a very reasonable
Amount of time.
Thank you!

Date of experience: November 24, 2022
Virginia
3 reviews
3 helpful votes
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Love it
February 16, 2022

Love this book outlet to shop! Wish I knew about it sooner so I have easy ordering process, and the quick, careful, and efficient delivery. Thank you!

Date of experience: February 15, 2022
Canada
1 review
0 helpful votes
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Processing my order was a little slow, but shipping was super fast! Books in great shape and cheaper than many other places. I would recommend buying from them and will definitely order again.

Date of experience: August 31, 2022
Canada
1 review
0 helpful votes
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Multiple titles
June 28, 2021

I wanted several copies of one book and then bought a few more. The pricing is terrific and the delivery time was spot on.
Also ordering is simple. Well done.
I'll be back.

Date of experience: June 28, 2021
Canada
1 review
0 helpful votes
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Good price, timely delivery
November 2, 2022

Would have preferred smaller packaging for these two small books. Also found it difficult to use the 'open here' pull tab, didn't work and had to rip the whole box open by hand.

Date of experience: November 2, 2022
Canada
1 review
0 helpful votes
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Customer Service is Responsive…
September 8, 2022

I've been a customer over the past 10 years and for the most part the offerings are good value for decent books. Just recently I placed an order which somehow was mixed up with a someone else's order and I received 4 novels that would have been of interest to a teen… This is a rare event (first time in 10yrs for me) but I was really looking forward to a couple of the items that were available in limited stock. By the time the shipment arrived (with someone else's order) they were sold out. Customer service immediately refunded my money with an apology…. Subsequently, the other two books in my order were sent to me as compensation for the botched order. I'd say that was an appropriate response and was grateful for the gesture.
Only 4 stars because sometimes (not often, but occasionally and once with an expensive $50 book) the condition of the books are pretty rough… I've received slashed covers, torn pages and heavily worn spines.
In general though, the books are good value for money and the selection is mostly very good…

Date of experience: September 8, 2022
Canada
1 review
0 helpful votes
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Great experience
August 11, 2022

I was looking for one specific book but ended up ordering many more. Really great titles and too good to miss. Ordering was easy and delivery, prompt. Will definitely be a repeat customer.

Date of experience: August 11, 2022
Canada
1 review
0 helpful votes
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Book heaven
August 15, 2022

I broke my piggy bank having discovered this site. The great titles and respectable prices won me over. I have restocked my library with amazing new books!

Date of experience: August 15, 2022
Canada
1 review
0 helpful votes
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Love Book Outlet!
December 21, 2022

I purchase lots of books and Book Outlet is my absolute favourite place to buy from. They have great prices. Fast shipping and the books are always in amazing condition when they arrive!

Date of experience: December 21, 2022
Michigan
2 reviews
0 helpful votes
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Damaged books
August 22, 2022

This was my third order from Book Outlet. All three orders were packed without any sort of filler, meaning the books could move freely during shipment. One paperback in this order arrived with a fold crease down the length of the back cover which had been flattened out at some point. Another paperback arrived with a third book wedged inside the pages; several pages on the top and bottom fore edge and the cover were bent and creased at those points. The damage was severe enough that I contacted Customer Service and submitted photos. A replacement arrived in the mail about a week later.

While I know Book Outlet sells remainders, I did not realize it sells damaged copies without describing them as being damaged. I'm unhappy about the haphazard packing so books which were presumably in good condition may arrive damaged. On the whole, I prefer to shop from used book dealers because they accurately describe the condition of a book and pack with care to ensure the book arrives in the condition at which it was sold.

Date of experience: August 22, 2022
Canada
1 review
0 helpful votes
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Excellent, usually
However, I narrowed my search to cookbooks and Lidia Bastianich books came up
I love her! So I chose 2 books
When they arrived, much to my dismay they were both autobiographical, not cookbooks. Should have read the description but in my defence, I did narrow my search to cookbooks

Date of experience: July 21, 2021
Canada
1 review
0 helpful votes
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Great quality and fast delivery
July 1, 2021

I am always Leary of buying books online. You end up with a tear or imperfection so you can't give the book as a gift. These books were perfect and still on the original manufacturer's shrink wrap.

Date of experience: July 1, 2021
Canada
1 review
0 helpful votes
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Happy Reader...
October 31, 2022

I love to shop at book outlet because it is easy to find what you are looking for... and the prices are really hard to beat... even on quite new books sometimes... fast shipping and well packaged...

Date of experience: October 31, 2022
Canada
2 reviews
0 helpful votes
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Easy ordering. Quick.
June 25, 2021

Wish I had realized my caa membership gave me something. Didn't see any mention. But I do check you out first when buying a book. Wish I could pick up at the store like I used to.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Book Purchase
January 19, 2023

The order, purchase and delivery were great. A couple of the book covers were damaged due to either packaging or handling which was a bit disappointing.
Your prices are amazing. Thank you.

Date of experience: January 19, 2023
Canada
1 review
0 helpful votes
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Amazing Service!
December 5, 2022

The selection was excellent, prices are fantastic and I got my entire order within a week - the week after Black Friday no less! Incredibly satisfied and will definitely be back for more!

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
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Good experience
June 28, 2021

My books arrived on time and were priced well. I was a little disappointed that one book had a piece of the cover cut off but it doesn't affect reading the book.

Date of experience: June 28, 2021
Canada
1 review
0 helpful votes
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Great website and service
April 22, 2022

It was very easy to navigate the website and they had a great selection of books. The prices were fantastic and my order arrived quickly and we'll packaged.

Date of experience: April 22, 2022
Canada
1 review
0 helpful votes
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Amazing customer service
August 15, 2022

I ordered a product twice by mistake and customer service resolved my issue very fast. Very happy with their products. I will definitely buy here again

Date of experience: August 15, 2022
Canada
1 review
0 helpful votes
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Good books, good price
February 16, 2023

Order graphic novels, come with a black line which is fine. Wait for a sale, don't pay their full price. Delivery is solid, check stock regularly

Date of experience: February 16, 2023

Overview

Book Outlet has a rating of 4.2 stars from 1,892 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 4th among Books sites.

service
376
value
1,803
shipping
1,803
returns
21
quality
1,838

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49,178 reviews