I was sent the incorrect order and the team at BookOutlet quickly took care of my order and re-sent my package of books. A big thank you and shout out to Jason for helping me with this!
Affordable good quality books for kids which cost full price online in other places. Best deal out there and has been our go to since covid for getting books for our children. Thank you!
Website easy to navigate. Great selection of books from many different genres. Many top authors! Fantastic prices! Shipment arrives within a week. Top quality brand new books. A bibliophile's dream!
I found exactly what I was looking for. Prices were better than other booksellers and shipping was quick. I will definitely order from Book Outlet again.
Make this your first stop when looking for books. They have an incredible inventory and books are sold for fabulous prices. Plus shipping costs are LOW.
All around great prices and easy to navigate website
Easy to use the website and quick checkout
A great site to buy books for great prices
Just fun looking through the titles and picking my books
Had a little problem getting my coupon credit to work, but the person who helped me on line (Vanessa) was great in walking me through the process. This is my first order using my credits
I've made two orders now, and with both orders I've been very happy. Books are in perfect condition, timely delivery, no unnecessary packaging, and hassle-free ordering.
I purchased a seven book series for my 11 year old and he was so happy to be able to get the series for a lot less than you would pay for new copies. He was so excited that they came in a few days.
I wanted to purchase a series of books to get to experiment with some new authors. The selection and pricing helped me to do that. The prompt delivery was bonus.
Probably the best find all year. Cheap books, lots of selection, fairly fast delivery. I am a frequent customer and try not to buy from anywhere else!
Love ordering from the book outlet. They also have a local store (which I highly recommend) my only complaint would be not having full series in stock.
I ordered a book last year. The order shows as "shipped" but not as "delivered". I never received the book and since the order didn't show an expected delivery date, I couldn't tell what the "contact us 10 days after the expected delivery" would be. I contacted customer service, just to get a very unprofessional response (see below). So, I paid for something I never received, which is usually called "scam".
"Hi there,
Thank you for your message. Once the order ships out from our warehouse, an automatic email is sent out with tracking details, which are also made available within your account under "Past Orders." Therefore, reviewing the tracking information is the responsibility of the customer.
This package was shipped on Aug 12/21 with an expected delivery date of Sept 3/21. As noted our website:
https://bookoutlet.ca/helpcenter/Delivery
"If your order does not arrive within the estimated shipping time provided on our Shipping page, please contact our Customer Experience team for assistance within a maximum of 10 days from the expected delivery date."
Unfortunately, due to the elapsed time, a refund or replacement, is no longer eligible for this order. We appreciate your understanding – please let us know if you have any questions or concerns.
All the best,
Denise
Book Outlet"
I found this website by googling "Will Shortz Sudoku". I definitely will purchase again. I also got a nice thank you email from the CEO, which was very nice!
I am in a semi-rural area. On my mailbox beside my door is the message please ring when a delivery is made. This was not done. The package stayed outside my door all night. Found it at 7 A.M.
I am a yoga teacher and have build a wonderful reference library buy purchasing books here. The books have been in excellent condition and much much less expensive then shopping from other sources
Not only is Book Outlet great for discount prices on books, but there are tons of kids activities, puzzles, games, science experiments and learning activities at great prices too - I always shop at Book Outlet for birthday party gifts!
Ordered a book which I thought was a decent price but found that it was advertised by you for 25% less today in the email from you asking for a review? How insulting?
I purchased 3 books online and they were the cheapest prices I could find on them. They got to my house in a few days and we're in perfect condition. Highly recommend book outlet to anyone!
One of the books I ordered ended up being a signed first edition! I was not expecting that and was so excited when I received the order. All the other books were in really good condition.
It's simple & easy love the no minimum shipping too, I made a mistake & entered the wrong address because it asked for the street address which I was thinking wasnt my actual home # but rather the street & than it didn't ask for the actual address but why wouldn't it have been already in the system and prompt me with that previous order & my correct address needless to say it sat in the post office fir a week before I realized it was taking some time to arrive, I also never received any updates until I tracked the package, if there is an option of receiving updates why is that not done?
It's simple & easy love the no minimum shipping too
Have always loved shopping here, in-person and online.
The staff are great and having books shipped to home during the pandemic was a treat.
The prices are also unbeatable!
Answer: Using the online ticket system, I got a response within 2 days.
Answer: It seems like a well run company. I've made 2 orders already and am happy with my purchases and service I received.
Book Outlet has a rating of 4.2 stars from 1,892 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 4th among Books sites.